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Seasonal Public Safety Dispatcher

nps.gov, Sioux Falls, South Dakota, United States

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Seasonal Public Safety Dispatcher

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Summary

Provides public safety dispatch operations. The purpose of this position is to serve in a Communications Center that provides public safety dispatch operation serving one or more units, jurisdictions, and/or agencies; full on‑site access (query and input) to National Criminal Information Network, National Law Enforcements Communications System, and state networks; primary or secondary Public Safety Answering Point with full responsibility in public safety emergency response.

Duties

As a Public Safety Dispatcher, you will perform the following duties, not limited to:

Independently make judgments/decisions and take action to handle emergency telephone calls, record information, determine priority of response, and relay incident information to responding LE Ranger and public safety units. Operate multi‑channel radios and telephones used to monitor and coordinate park communications traffic and cross‑net radio operations between numerous public safety, law enforcement, and fire agencies.

Operate public safety computer networks including NCIC/NLETS (Federal Bureau of Investigation/Department of Justice), and other Criminal Investigation systems. Tasks include inquiry, entry, and modification of records. Record searches support Law Enforcement (LE) Ranger or other federal agency investigations.

Independently make judgments/decisions and take action to coordinate emergency medical response incidents with local county public safety office and relay critical information to first responders dispatched to the scene.

Monitor activities of LE Rangers and public safety field personnel and assist in coordinating prompt response to incidents in progress.

At the GS‑06 level, the duties will be more complex in nature.

Park Information

Mount Rushmore National Memorial: Mount Rushmore National Memorial (U.S. National Park Service).

Housing is available.

Mount Rushmore National Memorial is only recruiting at the GS‑06 level to clear Interagency Career Transition Assistance Plan (ICTAP).

Indiana Dunes National Park: Indiana Dunes National Park (U.S. National Park Service).

Housing is NOT available.

Indiana Dunes is hiring at the GS‑05 level.

Requirements

Conditions of employment

U.S. Citizenship required.

Appointment subject to background investigation and favorable adjudication.

Meet Selective Service Registration Act requirement for males.

Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.

Drug Testing: You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use.

Driving: You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.

Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided.

Minimum Age Requirement (Mount Rushmore): Must meet minimum age 18 requirement to operate the Criminal Justice Information System in South Dakota.

Minimum Age Requirement (Indiana Dunes): Applicants must be at least 18 years old or 16 years old and meet educational or vocational requirements.

Qualifications

All qualifications must be met by the closing date of this announcement-12/19/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume

MUST

clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part‑time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full‑time). If part‑time, the hours must be annotated to be able to pro‑rate the amount of qualified specialized experience.

To qualify for this position at the GS‑05 grade level, you must possess at least one of the following minimum qualifications:

EXPERIENCE:

At least one full year of specialized experience comparable in scope and responsibility to the GS‑04 grade level in the Federal service (obtained in either the public or private sectors). Examples of qualifying specialized experience include operating radio communication equipment to dispatch services; receiving incoming telephone or alarm systems calls; working as a receptionist or other comparable administrative position that involved similar contacts. You must include hours per week worked.

EDUCATION:

Successful completion of at least four (4) years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university in any field for which high school graduation is the normal prerequisite. You must include transcripts.

COMBINATION:

Successful completion of a combination of education and experience as described above.

To qualify for this position at the GS‑06 grade level, you must possess the following minimum qualification:

EXPERIENCE:

At least one full year of specialized experience comparable in scope and responsibility to the GS‑05 grade level in the Federal service (obtained in either the public or private sectors). Specialized experience could include operating dispatch communication equipment (e.g., Computer‑Aided‑Dispatching system); transmitting and receiving law‑enforcement communications traffic; coordinating emergency response efforts; maintaining logs and files. You must include hours per week worked.

Volunteer Experience

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations. Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade‑point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

Additional information

A selectee receiving a first appointment to the Federal Government is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Non‑Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non‑competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service. Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations.

Physical Demands

Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds.

Working Conditions

Normally performed in a well‑lighted and temperature‑controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher.

National Park Service – Equal Opportunity Employer

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