Church's Chicken PR
Guest Service - Restaurant 200484 - 3525 N. Grand Blvd., St. Louis, MO 63107
Church's Chicken PR, Saint Louis, Missouri, United States, 63146
Guest Service - Restaurant 200484 – 3525 N. Grand Blvd., St. Louis, MO 63107
Location:
3525 N. Grand Blvd., St. Louis, MO 63107 |
Company:
Church's Chicken PR
Reports To:
Restaurant General Manager Department:
Field Operations
Job Summary:
To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM"). Accomplishes tasks in a timely and orderly manner.
Key Duties / Responsibilities
Greets all customers with a sincere smile, making them feel welcome through a positive, pleasant, and enthusiastic attitude.
Takes and fills the customer's order within company‑mandated service time.
Suggestive upsell of products as directed by management.
Collects money and delivers order to customer.
Immediately attends to any customer service problem or complaint. Notifies manager as needed.
Verifies opening reading and bank, accounts for all cash issued and received at register during shift, and counts drawer at end of shift to ensure accuracy.
Immediately notifies Manager in Charge of any deletions, over‑rings or equipment problems.
Ensures that all product holding times are strictly observed.
Ensures products on the counter or in the display case are properly rotated and attractively displayed.
Keeps display case interior and exterior clean at all times.
Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea.
Performs all other duties as assigned.
Position Requirements (Education, Qualifications, Experience)
High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified.
Position Qualifications / Functional Skills
Knowledge of all restaurant policies, practices, and operational and human resources procedures.
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Ability to succeed in a fast‑paced work environment.
Ability to receive money and accurately count back change.
Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
Basic computer skills.
Reliability: report to work timely for each scheduled shift.
Church's is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
Benefits & Company Message At Church's®, we are not your typical quick‑service restaurant. We make real comfort food that makes a difference in peoples' lives. Over 60 years, our restaurant provides opportunities for hard‑working people to advance and serve others.
#J-18808-Ljbffr
3525 N. Grand Blvd., St. Louis, MO 63107 |
Company:
Church's Chicken PR
Reports To:
Restaurant General Manager Department:
Field Operations
Job Summary:
To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM"). Accomplishes tasks in a timely and orderly manner.
Key Duties / Responsibilities
Greets all customers with a sincere smile, making them feel welcome through a positive, pleasant, and enthusiastic attitude.
Takes and fills the customer's order within company‑mandated service time.
Suggestive upsell of products as directed by management.
Collects money and delivers order to customer.
Immediately attends to any customer service problem or complaint. Notifies manager as needed.
Verifies opening reading and bank, accounts for all cash issued and received at register during shift, and counts drawer at end of shift to ensure accuracy.
Immediately notifies Manager in Charge of any deletions, over‑rings or equipment problems.
Ensures that all product holding times are strictly observed.
Ensures products on the counter or in the display case are properly rotated and attractively displayed.
Keeps display case interior and exterior clean at all times.
Stocks the service area with a sufficient supply of napkins, cups, lids, etc. Maintains an adequate supply of iced tea.
Performs all other duties as assigned.
Position Requirements (Education, Qualifications, Experience)
High school diploma or GED; at least 6 months of experience directly related to the duties and responsibilities specified.
Position Qualifications / Functional Skills
Knowledge of all restaurant policies, practices, and operational and human resources procedures.
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Ability to succeed in a fast‑paced work environment.
Ability to receive money and accurately count back change.
Practices adequate security measures in cash handling, making frequent cash drops and maintaining a minimum amount of cash in the drawer.
Basic computer skills.
Reliability: report to work timely for each scheduled shift.
Church's is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
Benefits & Company Message At Church's®, we are not your typical quick‑service restaurant. We make real comfort food that makes a difference in peoples' lives. Over 60 years, our restaurant provides opportunities for hard‑working people to advance and serve others.
#J-18808-Ljbffr