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Uline

Customer Service Management Trainee

Uline, Racine, Wisconsin, United States, 53404

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Customer Service Management Trainee – Uline This role is a Customer Service Management Trainee position at Uline. You will gain on‑the‑job skills at our state‑of‑the‑art call center and empower our reps to deliver legendary customer service.

Base pay:

$29.00/hr – $34.00/hr, with significant growth and earning potential.

Location:

Kenosha Branch, 12355 Uline Way, Kenosha, WI 53144.

Full‑time hours:

24/7 operation – various shifts available with set schedules.

Position Responsibilities

Master all aspects of customer service management through a comprehensive hands‑on training program.

Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance, and providing constructive feedback.

Review department procedures and standards to identify areas for improvement.

Minimum Requirements

Bachelor’s degree.

Strong track record of customer‑focused service, teamwork and attention to detail.

Prior leadership/management experience is a plus.

Benefits

Complete health insurance coverage and 401(k) with 6% employer match that starts day one.

Multiple bonus programs.

Paid holidays and generous paid time off.

Tuition Assistance Program that covers professional continuing education.

Employee Perks

Café featuring affordable daily meal options from local restaurants.

On‑site fitness center and beautifully maintained walking paths.

Best‑in‑class, clean, modern facilities.

About Uline: Uline, a family‑owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is a drug‑free workplace. All new hires must complete a pre‑employment hair follicle drug screening. All positions are on‑site.

EEO/AA Employer/Vet/Disabled

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