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LA Family Housing

Outreach Specialist

LA Family Housing, Los Angeles, California, United States, 90079

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Join to apply for the Outreach Specialist role at LA Family Housing

USD $25.65/Hr.

Why Join Us You believe that every person deserves a place to call home. You see that homelessness is a systemic issue and want to be a part of the solution. You are ready to utilize your talent, experience, and creativity towards purpose-driven work. You want to work alongside industry leaders to learn, implement, and pioneer best practices.

The Position The Outreach Specialist will work within a Street-based Multidisciplinary Team (MDT) to engage, assess, and develop permanent housing plans with individuals experiencing homelessness, utilizing best practices to provide intensive case management services and crisis intervention. This position will collaborate with various community-based organizations to ensure appropriate service connections are obtained and provide follow-up referral/service tracking to individuals experiencing homeless living on the streets.

What You’ll Do

Provides mobile, field-based, outreach to people experiencing homelessness living on the streets and in encampments

Works within the goals of CES to reduce street homelessness by linking program participants to mental health, health services housing services, and other supportive services for which they are eligible

Motivates individuals experiencing homelessness to engage in outreach services and associated community referrals that promote well-being by building rapport and providing emotional support to participants

Works closely with mobile medical team to ensure homeless single adults on the streets are triaged to needed medical care and health care assessment

Works collaboratively with other outreach entities in the community (LAHSA’s ERT, LAPD, DMH, VA)

Provides crisis prevention, crisis intervention and de-escalation services as needed

Provides ongoing street-based housing focused case management services utilizing a Harm Reduction and Housing First approach

Provides follow-up services to ensure that referrals are completed; provide advocacy as needed

Maintains thorough and accurate records in both written form and through assigned electronic database

Attends various, regular staff, agency and community meetings as designated by supervisor

Drives personal vehicle in and around Los Angeles County and drives agency vehicles periodically to transport clients

Additional tasks, projects, and responsibilities as assigned by supervisor

What You’re Skilled At

Demonstrated knowledge of issues facing program participants (e.g. health, substance abuse, mental health, domestic abuse, trauma, immigration, legal)

Ability to demonstrate empathy and a non-judgmental attitude when engaging with persons experiencing homelessness

Possess a high level of tolerance and understanding for individuals who present for services with mental health and physical health needs

Ability to be flexible and work in an environment subject to ongoing change

Availability to work after hours for crisis calls and/or disaster response

Knowledge of community social service agencies and resources

Conflict resolution skills

Effective time management skills

Strong written and verbal communication and interpersonal skills

Must be able to perform extensive charting, electronic data entry, and documentation

Bilingual: Spanish/English preferred

Strong experience working within team environments and ability to collaborate

Other

Maintain and execute confidential information according to HIPAA standards

Obtain and maintain CPR/First Aid Certification

Ability to pass post-offer Tuberculosis (TB) clearances

Travel is a regular duty for this position and is required 30% of the time

Use of a personal vehicle to travel between worksites and other locations is required

Must have and maintain a valid California Driver’s License and auto insurance in good standing

Ability to work a 9/80 work schedule

Experience

One (1) year of experience working with people experiencing homelessness or have a minimum of two (2) years of experience providing direct health, behavioral health, substance use counseling or ICMS-SBE.

What We Offer Health, Dental, Vision, Life Insurance, 403B Retirement Plan, 529 Education Savings Plan, Long Term Disability, Employee Assistance Program, Flexible Spending Accounts (FSA), Legal Access Plan, Employee Appreciation Program, Company Sponsored Employee Events, Staff Development, 9/80 Alternative Work Schedule, Paid Sick, Vacation and 13 Observed Holidays, Public Service Loan Forgiveness Program Eligibility and more!

Physical Demands, Environmental Conditions, Equipment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Potential physical demands include but are not limited to: walking, climbing stairs, handling, finger/grasp/feel objects and equipment, reaching, communicating, being mobile, repetitive motions, visual activity, driving, and entering buildings. Comfortable working in a pet-friendly environment required. If an accommodation is needed, please inform the Human Resources Department.

Equal Employment Opportunity LAFH is committed and proud to provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, national or ethnic origin, age, disability or status as a veteran.

Fair Chance Act LA Family Housing will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if LA Family Housing is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the California Department of Fair Employment and Housing’s Fair Chance Act webpage.

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