Thrive Communities
Join to apply for the
Multisite Leasing Consultant
role at
Thrive Communities .
Salary:
$23 - $24 per hour
Schedule:
Full-time; Wednesday - Sunday; 9am - 6pm
Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award‑winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at‑scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!
Benefits
32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
Housing Discount is available
Employer matched 401k retirement plan
Bonus Potential
Leasing & Renewal Commission eligible
$0 premium medical, dental, and vision insurance effective 1st of the month following your start date
Fully covered Long‑term disability insurance for associates
Fully covered life insurance policy for associates with supplemental life insurance options
24/7 Everyday Assistance Program (EAP)
Voluntary Critical Illness, Accident, Hospital Indemnity, and Short‑term Disability insurance
Pet Insurance discounts
Parking & Transit Commuter Benefits
Annual professional development reimbursement
Training opportunities and career progression/growth plans
Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
Company‑wide parties and events
Job Responsibilities
Marketing/Leasing
Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.
Inspect models and market ready vacancies daily to ensure cleanliness, performing cleaning and staging as needed.
Conduct all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Answer incoming phone calls and handle each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfer calls to assistant manager or Community Manager when appropriate.
Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
Maintain awareness of local market conditions and trends. Contribute ideas to the manager for marketing property and improving resident satisfaction.
Maintain a lease closing ratio at a level appropriate for the property and submarket.
Respond to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.
Post regularly on online advertising sites such as Craigslist and Weblisters as instructed.
Set out A‑Boards and balloons at property entrances daily.
Administrative
Completes all lease applications, assists with application verification and notifies prospective residents of results.
Types miscellaneous resident communication as needed.
Complete all lease paperwork including related addenda and accepts rents and deposits.
Complete Guest Card information form on all prospects, send thank‑you notes and perform follow‑up.
Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff. Inspect move‑outs and vacancies.
Inventory office supplies on periodic basis. Report needs to Community Manager.
Organize and file appropriate reports, leases and paperwork.
Attend property and Thrive trainings and meetings as requested.
Perform any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager, or Regional Manager.
Desired Skills & Experience
Leasing experience in multi‑family housing preferred.
National Apartment Leasing Professional (NALP) preferred.
Customer service experience strongly desired.
Yardi/CRM and Onsite experience preferred.
Desired Competencies
Excellent customer service, sales and closing skills.
Ability to work in a fast‑paced and customer service‑oriented environment.
Understanding of industry terms and their meaning.
Ability to de‑escalate conflict and remain calm and courteous at all times.
Respects and understands diverse cultural and socio‑economic backgrounds.
Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.
Performs duties under pressure and meets deadlines in a timely manner.
Works well both as part of a team and independently.
Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.
Desire to learn and take initiative on projects and tasks.
Pro‑active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.
Driven team player looking to bring positive energy to the team.
Interacts with co‑workers, supervisors, guests and the public in a professional and pleasant manner.
Strong time management, organizational and prioritization skills.
Strong attention sales and marketing.
Proficient in Microsoft Word, Outlook and Excel.
Ability to read, write, speak and comprehend English using correct grammar and punctuation.
If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements
This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.
Constant need to type, write, & grasp (working at a computer and answering phones)
Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)
Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs.
For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.
Equal Employment Opportunity Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy‑related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in the interview process or meet the requirements of their position.
Background Check & Drug Screen Policy Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4‑panel Drug Screen Tests For The Following
Amphetamines including Methamphetamine
Cocaine Metabolites
Opiates including Codeine and Morphine
Phencyclidine ("PCP")
Thrive Communities reserves the right to modify this policy at any time without notice.
#J-18808-Ljbffr
Multisite Leasing Consultant
role at
Thrive Communities .
Salary:
$23 - $24 per hour
Schedule:
Full-time; Wednesday - Sunday; 9am - 6pm
Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive. By cultivating award‑winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities. Happy, inspired associates lead to happy, supported residents. We are dedicated to our boutique, at‑scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!
Benefits
32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
Housing Discount is available
Employer matched 401k retirement plan
Bonus Potential
Leasing & Renewal Commission eligible
$0 premium medical, dental, and vision insurance effective 1st of the month following your start date
Fully covered Long‑term disability insurance for associates
Fully covered life insurance policy for associates with supplemental life insurance options
24/7 Everyday Assistance Program (EAP)
Voluntary Critical Illness, Accident, Hospital Indemnity, and Short‑term Disability insurance
Pet Insurance discounts
Parking & Transit Commuter Benefits
Annual professional development reimbursement
Training opportunities and career progression/growth plans
Abilities to get involved on company committees (Event Planning, HR Advisory Council, Safety, and more!)
Company‑wide parties and events
Job Responsibilities
Marketing/Leasing
Maintains a professional yet friendly atmosphere in the leasing office and other areas where prospective residents and residents meet.
Inspect models and market ready vacancies daily to ensure cleanliness, performing cleaning and staging as needed.
Conduct all business in accordance with Thrive policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
Answer incoming phone calls and handle each call accordingly, whether it is a prospect call, irate resident, service request, etc. Transfer calls to assistant manager or Community Manager when appropriate.
Greets prospective residents, qualifies, determines needs and preferences, professionally presents community and specific apartments while communicating features and benefits.
Maintain awareness of local market conditions and trends. Contribute ideas to the manager for marketing property and improving resident satisfaction.
Maintain a lease closing ratio at a level appropriate for the property and submarket.
Respond to inquiries in the Customer Relationship Management (CRM) system in accordance with Thrive expectations.
Post regularly on online advertising sites such as Craigslist and Weblisters as instructed.
Set out A‑Boards and balloons at property entrances daily.
Administrative
Completes all lease applications, assists with application verification and notifies prospective residents of results.
Types miscellaneous resident communication as needed.
Complete all lease paperwork including related addenda and accepts rents and deposits.
Complete Guest Card information form on all prospects, send thank‑you notes and perform follow‑up.
Physically inspect property when on grounds, pick up litter and report any service needs to maintenance staff. Inspect move‑outs and vacancies.
Inventory office supplies on periodic basis. Report needs to Community Manager.
Organize and file appropriate reports, leases and paperwork.
Attend property and Thrive trainings and meetings as requested.
Perform any additional duties assigned by Leasing Manager, Assistant Manager, Community Manager, or Regional Manager.
Desired Skills & Experience
Leasing experience in multi‑family housing preferred.
National Apartment Leasing Professional (NALP) preferred.
Customer service experience strongly desired.
Yardi/CRM and Onsite experience preferred.
Desired Competencies
Excellent customer service, sales and closing skills.
Ability to work in a fast‑paced and customer service‑oriented environment.
Understanding of industry terms and their meaning.
Ability to de‑escalate conflict and remain calm and courteous at all times.
Respects and understands diverse cultural and socio‑economic backgrounds.
Communicates effectively, builds trust, and addresses community challenges with cultural awareness and equity.
Specific and thorough in communication with residents, vendors, subordinates, support departments, ownership and leadership.
Performs duties under pressure and meets deadlines in a timely manner.
Works well both as part of a team and independently.
Takes instructions and feedback from supervisors and is able to follow direction, learn and grow with a positive attitude.
Desire to learn and take initiative on projects and tasks.
Pro‑active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws.
Driven team player looking to bring positive energy to the team.
Interacts with co‑workers, supervisors, guests and the public in a professional and pleasant manner.
Strong time management, organizational and prioritization skills.
Strong attention sales and marketing.
Proficient in Microsoft Word, Outlook and Excel.
Ability to read, write, speak and comprehend English using correct grammar and punctuation.
If you do not fully meet the qualifications listed above but feel you have the skills and experience to be able to be successful in this position we welcome your application! Whether this or another position within Thrive, we would love to help you find the right role in our organization.
Physical Requirements
This position requires the ability to stand and walk or sit alternatively depending on the specific needs of the day. Estimated 70% of time is spent on feet and 30% spent sitting at desk.
Constant need to type, write, & grasp (working at a computer and answering phones)
Occasional need to bend/stoop/squat, climb stairs, push or pull, and reach above shoulder (cleaning up litter, putting out advertisement sandwich boards, put out balloons, open doors, pick up and move items)
Ability to lift/move/push/pull up to 25 lbs on occasion, frequent need to lift/push/pull up to 20 lbs.
For more information regarding the work environment, physical, and mental requirements, please contact Careers@thrivecommunities.com.
Equal Employment Opportunity Diversity is celebrated at Thrive as we believe it makes us a better company. Our hope is that each associate feels welcomed, respected, and appreciated for their unique contributions. From our hiring practices, performance reviews, raise decisions, and opportunities for promotions, Thrive follows consistent and fair practices to ensure all Thrive employees and potential employees have an equal opportunity for employment and advancement based on merit, and are not discriminated against because of race, color, religion, national origin, age, sex, veteran status, pregnancy, childbirth, pregnancy‑related conditions, disability, gender, gender identity, sexual orientation, or on any other legally protected basis. Our Human Resources department works with teams to make reasonable accommodations for those that require assistance in the interview process or meet the requirements of their position.
Background Check & Drug Screen Policy Thrive Communities conducts background checks and drug screens for onsite property associates after the conditional offer of employment is accepted, in compliance with applicable federal, state, and local laws. Candidates will be asked to authorize these screenings and results will be reviewed by a designated HR representative. For questions about what will be reviewed on the criminal history, please contact careers@thrivecommunities.com.
The 4‑panel Drug Screen Tests For The Following
Amphetamines including Methamphetamine
Cocaine Metabolites
Opiates including Codeine and Morphine
Phencyclidine ("PCP")
Thrive Communities reserves the right to modify this policy at any time without notice.
#J-18808-Ljbffr