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Queensborough National Bank and Trust Co.

ITM Teller - Bi Lingual Part Time

Queensborough National Bank and Trust Co., Augusta, Georgia, United States, 30910

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ITM Teller - Bi Lingual Part Time

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Queensborough National Bank and Trust Co.

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Description The ITM Teller is responsible for increasing Queensborough Customer Loyalty by ensuring consistent, positive, and valuable customer Interactive Teller Machine experiences. Under general supervision and in accordance with established policies and procedures, the employee operates an Interactive Teller Machine, provides prompt, efficient, and accurate transactions, and delivers STAR quality customer service. The employee is responsible for balancing each day’s transactions.

Job Responsibilities

Provides support to Spanish speaking customers

Represents the Bank in a courteous and professional manner

Accepts ITM and branch deposits and cashes checks to customers’ accounts

Accepts ITM and branch loan payments and safe deposit box rent payments

Cross‑sells the Bank’s services and products

Answers customer inquiries and gives balances

Balances transactions at end of day

Adheres to the policies and procedures of the Bank and complies with all banking laws, rules and regulations

Performs other duties as assigned

Researches and verifies account information

Answers questions and solves problems for customers

Qualification Requirements

Fluent in Spanish

Must be able to work Thursday and Friday 8am‑6pm, Saturday 8am‑1pm, and other days as needed

High school diploma or equivalent

A minimum of six months cash handling & customer service experience

Previous Teller experience strongly preferred

Excellent interpersonal, verbal, and written communication skills

Ability to operate an on‑line teller terminal required

Professional demeanor and presentation

Proficient in Microsoft Office Suite preferred

Seniority level:

Entry level

Employment type:

Part‑time

Job function:

Finance and Sales

Industry:

Banking

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