Exact Billing Solutions
Insurance Collections Specialist – Behavioral Health – Exact Billing Solutions (EBS)
Lauderdale Lakes, FL
Exact Billing Solutions Pay Range Base pay: $58,240.00/yr – $64,480.00/yr (actual pay based on skills and experience)
Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in substance use disorder, mental health, and autism care fields. We combine industry knowledge, deep understanding of market challenges, and a reputation for innovation to deliver scalable billing solutions that keep our partners’s engines running.
Our proprietary billing process is the “oil that brings life to the engines of our partner healthcare companies.”
EBS is poised for exponential growth and is building out teams to support the expansion of global operations as part of the ICBD family office portfolio.
Our Origin Story Founded to eliminate the burden of billing and insurance administration on providers, our company accelerates cash flow and delivers peace of mind to clients across specialties.
Recognition & Awards
Inc. 5000, 2024 – Top 5 Fastest‑Growing Private Companies in America (ABA Centers of America)
EY Entrepreneur Of The Year® U.S. Overall
Florida Trend Magazine – 500 Most Influential Business Leaders
About the Role Join us as an Insurance Collections Specialist – Behavioral Health. You will communicate and coordinate with insurance companies and clients to obtain the maximum benefits for patients, ensuring timely collections for multiple expanding clinic locations.
Requirements
Review and manage assigned accounts receivable inventory to ensure timely follow‑up on outstanding claims
Investigate and resolve denials, rejections, and underpayments by working directly with payors and internal teams
Submit corrected claims, appeals, and additional documentation as required to secure reimbursement
Document all collection activities clearly and accurately within our systems
Monitor payor trends and escalate recurring issues to leadership
Meet or exceed daily, weekly, and monthly productivity and quality standards
Support special projects and process improvement initiatives as assigned
Maintain effective communication with third‑party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc.
Process status claims and add notes in the patient accounting system (CollaborateMD)
Escalate any payor or client claim issues to department leadership
Establish and maintain effective communications with the leadership team to ensure all third‑party guidelines are satisfied
Update patient demographics and insurance information as needed
Ability to meet KPI established metrics for productivity
Qualifications
Associate’s degree (preferred)
3+ years experience in behavioral health out‑of‑network billing
Knowledge of CollaborateMD EMR and billing software programs
Experience with ABA therapy (preferred)
Knowledge of CPT and ICD‑10 codes (preferred)
Claims denial experience with payers including appeals
Benefits
21 paid days off (15 days of PTO, increasing with tenure, plus 6 holidays)
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Medical, dental, vision, long‑term disability, and life insurance
Generous 401(k) with up to 6% employer match
Exact Billing Solutions (EBS) Culture Integrity, dependability, and attention to detail guide everything we do. We are a fast‑paced, growing company that enables our clients to focus on helping people rather than numbers.
Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.
Seniority Level Associate
Employment Type Full‑time
Job Function Other
Industries IT Services and IT Consulting
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Exact Billing Solutions Pay Range Base pay: $58,240.00/yr – $64,480.00/yr (actual pay based on skills and experience)
Who We Are Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in substance use disorder, mental health, and autism care fields. We combine industry knowledge, deep understanding of market challenges, and a reputation for innovation to deliver scalable billing solutions that keep our partners’s engines running.
Our proprietary billing process is the “oil that brings life to the engines of our partner healthcare companies.”
EBS is poised for exponential growth and is building out teams to support the expansion of global operations as part of the ICBD family office portfolio.
Our Origin Story Founded to eliminate the burden of billing and insurance administration on providers, our company accelerates cash flow and delivers peace of mind to clients across specialties.
Recognition & Awards
Inc. 5000, 2024 – Top 5 Fastest‑Growing Private Companies in America (ABA Centers of America)
EY Entrepreneur Of The Year® U.S. Overall
Florida Trend Magazine – 500 Most Influential Business Leaders
About the Role Join us as an Insurance Collections Specialist – Behavioral Health. You will communicate and coordinate with insurance companies and clients to obtain the maximum benefits for patients, ensuring timely collections for multiple expanding clinic locations.
Requirements
Review and manage assigned accounts receivable inventory to ensure timely follow‑up on outstanding claims
Investigate and resolve denials, rejections, and underpayments by working directly with payors and internal teams
Submit corrected claims, appeals, and additional documentation as required to secure reimbursement
Document all collection activities clearly and accurately within our systems
Monitor payor trends and escalate recurring issues to leadership
Meet or exceed daily, weekly, and monthly productivity and quality standards
Support special projects and process improvement initiatives as assigned
Maintain effective communication with third‑party insurance carriers to resolve issues that impede cash flow and detract from patient/member satisfaction
Monitor and create reports on key metrics such as cash collections, days outstanding, unbilled claims, denials, daily census, etc.
Process status claims and add notes in the patient accounting system (CollaborateMD)
Escalate any payor or client claim issues to department leadership
Establish and maintain effective communications with the leadership team to ensure all third‑party guidelines are satisfied
Update patient demographics and insurance information as needed
Ability to meet KPI established metrics for productivity
Qualifications
Associate’s degree (preferred)
3+ years experience in behavioral health out‑of‑network billing
Knowledge of CollaborateMD EMR and billing software programs
Experience with ABA therapy (preferred)
Knowledge of CPT and ICD‑10 codes (preferred)
Claims denial experience with payers including appeals
Benefits
21 paid days off (15 days of PTO, increasing with tenure, plus 6 holidays)
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Medical, dental, vision, long‑term disability, and life insurance
Generous 401(k) with up to 6% employer match
Exact Billing Solutions (EBS) Culture Integrity, dependability, and attention to detail guide everything we do. We are a fast‑paced, growing company that enables our clients to focus on helping people rather than numbers.
Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.
Seniority Level Associate
Employment Type Full‑time
Job Function Other
Industries IT Services and IT Consulting
#J-18808-Ljbffr