GOEBEL FIXTURE COMPANY
Payment Poster (Administrative)
The Payment Poster will be responsible for timely and accurate posting of patient, insurance and third‑party administrator payments to patients' accounts. The Payment Poster will report directly to the Billing Manager and will collaborate closely with Accounting and Revenue Cycle team members.
Responsibilities
Maintain Deposit Log on a daily and monthly basis
Apply all insurance payments both electronically and manually with 98% accuracy in multiple billing systems
Identify payment inaccuracies and track down missing payment info from insurance carriers and ESH Billing clients
Critically examine a patient's entire payment history to detect inconsistencies or inaccuracies
Use insurance payer portals to locate payments and EOBs
Verify all payment activity to ensure 100% accuracy
Report problems immediately, including unreadable or unacceptable data, to the appropriate individual
Communicate and document payment denials in the practice management system and to the Billing Manager
Verify all EFT deposits and scanned checks have been posted daily
Reconcile posted payment batches daily and submit them to the Billing Manager once completed
Communicate professionally with clients, patients and other departments to resolve payment issues
Create and transmit monthly invoices for clients
Maintain insurance credit balances at or below 5%
Maintain self‑pay credit balances
Transfer credits between encounters and billing systems as needed to resolve patient accounts
Multi‑task, prioritize appropriately, and work well individually and as part of a team
Perform various clerical and typing duties
Perform other related duties as assigned
Minimum Qualifications
2-3 years of hospital‑based insurance payment posting experience, including a strong understanding of healthcare payer systems such as Medicare, Medicaid, and commercial insurers
Familiarity with HIPAA, coding guidelines, and other healthcare regulatory requirements
Detail‑oriented with a strong focus on accuracy and compliance
3+ years experience with medical billing software (ESH currently uses Cerner/Oracle); preferred 1+ year experience working in a critical access hospital or rural healthcare setting
2+ years experience with both inpatient and outpatient claims processes (preferred)
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Responsibilities
Maintain Deposit Log on a daily and monthly basis
Apply all insurance payments both electronically and manually with 98% accuracy in multiple billing systems
Identify payment inaccuracies and track down missing payment info from insurance carriers and ESH Billing clients
Critically examine a patient's entire payment history to detect inconsistencies or inaccuracies
Use insurance payer portals to locate payments and EOBs
Verify all payment activity to ensure 100% accuracy
Report problems immediately, including unreadable or unacceptable data, to the appropriate individual
Communicate and document payment denials in the practice management system and to the Billing Manager
Verify all EFT deposits and scanned checks have been posted daily
Reconcile posted payment batches daily and submit them to the Billing Manager once completed
Communicate professionally with clients, patients and other departments to resolve payment issues
Create and transmit monthly invoices for clients
Maintain insurance credit balances at or below 5%
Maintain self‑pay credit balances
Transfer credits between encounters and billing systems as needed to resolve patient accounts
Multi‑task, prioritize appropriately, and work well individually and as part of a team
Perform various clerical and typing duties
Perform other related duties as assigned
Minimum Qualifications
2-3 years of hospital‑based insurance payment posting experience, including a strong understanding of healthcare payer systems such as Medicare, Medicaid, and commercial insurers
Familiarity with HIPAA, coding guidelines, and other healthcare regulatory requirements
Detail‑oriented with a strong focus on accuracy and compliance
3+ years experience with medical billing software (ESH currently uses Cerner/Oracle); preferred 1+ year experience working in a critical access hospital or rural healthcare setting
2+ years experience with both inpatient and outpatient claims processes (preferred)
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