AppDirect, Inc
Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen, Be Yourself, and Do Your Best Work.
About You
As an Account Manager Associate at Broker Online Exchange, you will be a part of our sales team. You will manage brokerage partners and advisors, building strong relationships with these partners, and assisting them with everything they need from pricing and contracting to helping aspiring partners learn the industry. You will become an expert in the deregulated energy market and develop partnerships, increasingbusiness revenue. This role is ideal for someone who thrivesin a fast-paced, client-facing environment, and is a proactive initiator.
What you'll do and how you'll have an impact
Build and manage a high-performing broker portfolio , identifying promising partners, onboarding them effectively, and supporting their long-term success.
Own the day-to-day management of your broker accounts , ensuring all tasks required to support, price, and close new business are completed accurately and on time.
Serve as the primary point of contact for partner brokers , providing proactive support, guidance, and expertise to help them win and retain customers.
Support the pricing and contracting process , helping brokers structure competitive deals, gather customer information, and navigate supplier requirements.
Build strong relationships with internal and external stakeholders , communicating with clarity, confidence, and professionalism.
Develop a strong understanding of suppliers, products, pricing structures, and broker operations , becoming a trusted resource within the indirect sales channel.
Identify new business opportunities within your assigned accounts , analyzing trends, uncovering growth potential, and contributing to revenue through partner success.
Assist with special projects
that enhance operational efficiency, improve partner experience, or support departmental initiatives.
Maintain organized, detailed records
in a fast-paced environment, tracking deal progress, broker activity, and overall account health.
Become proficient with internal software tools and platforms , using them to streamline workflows, support brokers, and ensure seamless operations.
Collaborate cross-functionally with internal teams , including operations, pricing, and supplier partners, to deliver a smooth experience from initial quote to completed contract.
Participate in occasional travel, meetings, or hosted events
to strengthen partner relationships and deepen market understanding.
Grow your career in Account Management , gaining the experience and exposure needed to advance into more senior roles as the department continues to expand.
What We're Looking For
Bachelor’s degree in Communications, Sales, Marketing, Business Administration, or a related field (or equivalent practical experience).
1+ year of experience in Sales Support, Account Management Support, Business Administration, or a similar office-based role.
Highly organized, detail-oriented, and self-motivated, with strong administrative and follow-through skills.
Positive, professional, and supportive attitude, with the ability to create an encouraging environment for partners and peers.
Excellent verbal and written communication skills, with the confidence to interact effectively with brokers, suppliers, and internal teams.
Strong relationship-building abilities, capable of fostering trust, credibility, and long-term partnerships.
Proven ability to manage multiple tasks and priorities simultaneously, while maintaining accuracy and responsiveness in a fast-paced environment.
Quick learner with the ability to adapt to new tools, processes, and evolving business needs.
A sense of ownership and accountability, consistently ensuring assigned responsibilities are completed on time and to a high standard.
Comfortable working in a small, collaborative team, contributing to a supportive and high-performance culture.
Proficiency in Microsoft Office Suite, especially Excel, with the ability to organize data, track activity, and support operational processes.
Comprehensive Health Coverage including Medical, Dental, Vision, and Prescription Drug plans.
401(k) Retirement Plan with Company Match to help you build long-term financial security.
Health Savings Account (HSA) options for tax-advantaged medical savings.
Flexible Spending Account (FSA) options for dependent care and medical expenses.
Company-Paid Basic Term Life Insurance for added peace of mind.
Generous Paid Time Off (PTO) to support work–life balance and personal wellbeing.
Flexible Hybrid Work Schedule, offering a blend of in-office collaboration and remote flexibility.
On-the-Job Training and Ongoing Coaching to support your growth, skill development, and career advancement.
Supportive, Team-Oriented Work Environment where your contributions are valued and your ideas matter.
Opportunity to Earn High-Value Bonuses and Commissions, based on performance and partner success.
And much more, including a welcoming culture, exciting growth opportunities, and the chance to make a meaningful impact.
Work-Life Balance
Broker Online Exchange, an AppDirect Company, is committed to fostering a healthy work–life balance that supports both individual performance and strong team collaboration. Our organization has continued to evolve with resilience, creating an environment where employees can thrive professionally while maintaining flexibility in their personal lives.
At BOX, we embrace a
hybrid work model
that balances in-person teamwork with remote flexibility.
In‑office collaboration:
Monday, Tuesday, and Wednesday
Work‑from‑home flexibility:
Thursday and Friday
This structure allows us to maximize the benefits of face‑to‑face communication, team building, and shared culture during the first half of the week, while offering employees the flexibility and convenience of working remotely to close out the week.
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
#LI‑Hybrid
Please confirm that you are currently located near Westlake, Texas. * Select...
Westlake,TX76262
If you selected "yes" above, please include your physical Texas mailing address below. *
If selected, this address will be used for equipment shipping. Relocation will not be offered for this role.
Are you willing and able to work a hybrid schedule from our Westlake, Texas office? * Select...
Current expectations are in office Monday - Wednesday and work from home Thursday & Friday.
Are you currently authorized to work in the U.S. without requiring sponsorship now or in the future. * Select...
Briefly describe how your past work and/or school experience has helped prepare you for this Account Manager Associate opportunity. *
Briefly share, what are you hoping to learn from this opportunity? How might this help you achieve your career goals? *
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in AppDirect’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Select...
Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Disability Status Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr
About You
As an Account Manager Associate at Broker Online Exchange, you will be a part of our sales team. You will manage brokerage partners and advisors, building strong relationships with these partners, and assisting them with everything they need from pricing and contracting to helping aspiring partners learn the industry. You will become an expert in the deregulated energy market and develop partnerships, increasingbusiness revenue. This role is ideal for someone who thrivesin a fast-paced, client-facing environment, and is a proactive initiator.
What you'll do and how you'll have an impact
Build and manage a high-performing broker portfolio , identifying promising partners, onboarding them effectively, and supporting their long-term success.
Own the day-to-day management of your broker accounts , ensuring all tasks required to support, price, and close new business are completed accurately and on time.
Serve as the primary point of contact for partner brokers , providing proactive support, guidance, and expertise to help them win and retain customers.
Support the pricing and contracting process , helping brokers structure competitive deals, gather customer information, and navigate supplier requirements.
Build strong relationships with internal and external stakeholders , communicating with clarity, confidence, and professionalism.
Develop a strong understanding of suppliers, products, pricing structures, and broker operations , becoming a trusted resource within the indirect sales channel.
Identify new business opportunities within your assigned accounts , analyzing trends, uncovering growth potential, and contributing to revenue through partner success.
Assist with special projects
that enhance operational efficiency, improve partner experience, or support departmental initiatives.
Maintain organized, detailed records
in a fast-paced environment, tracking deal progress, broker activity, and overall account health.
Become proficient with internal software tools and platforms , using them to streamline workflows, support brokers, and ensure seamless operations.
Collaborate cross-functionally with internal teams , including operations, pricing, and supplier partners, to deliver a smooth experience from initial quote to completed contract.
Participate in occasional travel, meetings, or hosted events
to strengthen partner relationships and deepen market understanding.
Grow your career in Account Management , gaining the experience and exposure needed to advance into more senior roles as the department continues to expand.
What We're Looking For
Bachelor’s degree in Communications, Sales, Marketing, Business Administration, or a related field (or equivalent practical experience).
1+ year of experience in Sales Support, Account Management Support, Business Administration, or a similar office-based role.
Highly organized, detail-oriented, and self-motivated, with strong administrative and follow-through skills.
Positive, professional, and supportive attitude, with the ability to create an encouraging environment for partners and peers.
Excellent verbal and written communication skills, with the confidence to interact effectively with brokers, suppliers, and internal teams.
Strong relationship-building abilities, capable of fostering trust, credibility, and long-term partnerships.
Proven ability to manage multiple tasks and priorities simultaneously, while maintaining accuracy and responsiveness in a fast-paced environment.
Quick learner with the ability to adapt to new tools, processes, and evolving business needs.
A sense of ownership and accountability, consistently ensuring assigned responsibilities are completed on time and to a high standard.
Comfortable working in a small, collaborative team, contributing to a supportive and high-performance culture.
Proficiency in Microsoft Office Suite, especially Excel, with the ability to organize data, track activity, and support operational processes.
Comprehensive Health Coverage including Medical, Dental, Vision, and Prescription Drug plans.
401(k) Retirement Plan with Company Match to help you build long-term financial security.
Health Savings Account (HSA) options for tax-advantaged medical savings.
Flexible Spending Account (FSA) options for dependent care and medical expenses.
Company-Paid Basic Term Life Insurance for added peace of mind.
Generous Paid Time Off (PTO) to support work–life balance and personal wellbeing.
Flexible Hybrid Work Schedule, offering a blend of in-office collaboration and remote flexibility.
On-the-Job Training and Ongoing Coaching to support your growth, skill development, and career advancement.
Supportive, Team-Oriented Work Environment where your contributions are valued and your ideas matter.
Opportunity to Earn High-Value Bonuses and Commissions, based on performance and partner success.
And much more, including a welcoming culture, exciting growth opportunities, and the chance to make a meaningful impact.
Work-Life Balance
Broker Online Exchange, an AppDirect Company, is committed to fostering a healthy work–life balance that supports both individual performance and strong team collaboration. Our organization has continued to evolve with resilience, creating an environment where employees can thrive professionally while maintaining flexibility in their personal lives.
At BOX, we embrace a
hybrid work model
that balances in-person teamwork with remote flexibility.
In‑office collaboration:
Monday, Tuesday, and Wednesday
Work‑from‑home flexibility:
Thursday and Friday
This structure allows us to maximize the benefits of face‑to‑face communication, team building, and shared culture during the first half of the week, while offering employees the flexibility and convenience of working remotely to close out the week.
At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.
#LI‑Hybrid
Please confirm that you are currently located near Westlake, Texas. * Select...
Westlake,TX76262
If you selected "yes" above, please include your physical Texas mailing address below. *
If selected, this address will be used for equipment shipping. Relocation will not be offered for this role.
Are you willing and able to work a hybrid schedule from our Westlake, Texas office? * Select...
Current expectations are in office Monday - Wednesday and work from home Thursday & Friday.
Are you currently authorized to work in the U.S. without requiring sponsorship now or in the future. * Select...
Briefly describe how your past work and/or school experience has helped prepare you for this Account Manager Associate opportunity. *
Briefly share, what are you hoping to learn from this opportunity? How might this help you achieve your career goals? *
Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.
As set forth in AppDirect’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.
If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:
A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval, or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
Select...
Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?
We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.
Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp .
How do you know if you have a disability?
A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability.
Disabilities include, but are not limited to:
Alcohol or other substance use disorder (not currently using drugs illegally)
Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
Blind or low vision
Cancer (past or present)
Cardiovascular or heart disease
Celiac disease
Cerebral palsy
Deaf or serious difficulty hearing
Diabetes
Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
Epilepsy or other seizure disorder
Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
Intellectual or developmental disability
Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
Missing limbs or partially missing limbs
Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
Neurodivergence, for example, attention‑deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
Partial or complete paralysis (any cause)
Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
Short stature (dwarfism)
Traumatic brain injury
Disability Status Select...
PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.
#J-18808-Ljbffr