The Guitar Center Company
Position Overview
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non‑musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
Responsibilities
Increase the student count within the lesson program by driving and maintaining sales and promotional programs
Sell rehearsal space
Communicate with parents and students, ensuring an overall positive experience
Provide guidance to instructors, their schedules (both teaching and non‑teaching schedule), and students by coordinating lesson schedules with availability of the instructors
Maintain and increase curriculum sales
Ensure systems are functioning properly
Maintain the lesson and rehearsal schedules for the facility
Additional duties as assigned
Key Competencies
Customer Focus : Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way, be approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
Interpersonal Communication : Able to communicate through various means (written and verbal) with diverse individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self.
Organizational Skills : Able to utilize time, energy, and resources to stay on track and achieve goals. Able to adhere to a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail in a fast‑paced & high‑urgency environment. Able to complete tasks thoroughly in a timely manner.
Performance Management : Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback. Able to manage a geographically dispersed team.
Benefits
Medical, Dental, Vision coverage
401K plus company match
Mental health support
Paid sick/holiday/vacation time
Employee discount program
Tuition reimbursement options
Gig leave for musicians
Requirements
3+ years of relevant work experience in musical instruction (admin, retail non‑instruction, etc.)
Must be able to lift up to 25 lbs.
Intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Preferences
Associate’s Degree
Skilled understanding of Guitar Center retail systems and processes
Equal Opportunity Employer Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation. Call 1‑818‑735‑8800 ext. 2862 or email recruiting@guitarcenter.com.
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Responsibilities
Increase the student count within the lesson program by driving and maintaining sales and promotional programs
Sell rehearsal space
Communicate with parents and students, ensuring an overall positive experience
Provide guidance to instructors, their schedules (both teaching and non‑teaching schedule), and students by coordinating lesson schedules with availability of the instructors
Maintain and increase curriculum sales
Ensure systems are functioning properly
Maintain the lesson and rehearsal schedules for the facility
Additional duties as assigned
Key Competencies
Customer Focus : Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way, be approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
Interpersonal Communication : Able to communicate through various means (written and verbal) with diverse individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self.
Organizational Skills : Able to utilize time, energy, and resources to stay on track and achieve goals. Able to adhere to a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail in a fast‑paced & high‑urgency environment. Able to complete tasks thoroughly in a timely manner.
Performance Management : Able to lead, manage, and mentor others. Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met. Provides effective positive and constructive feedback. Able to manage a geographically dispersed team.
Benefits
Medical, Dental, Vision coverage
401K plus company match
Mental health support
Paid sick/holiday/vacation time
Employee discount program
Tuition reimbursement options
Gig leave for musicians
Requirements
3+ years of relevant work experience in musical instruction (admin, retail non‑instruction, etc.)
Must be able to lift up to 25 lbs.
Intermediate proficiency with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
Preferences
Associate’s Degree
Skilled understanding of Guitar Center retail systems and processes
Equal Opportunity Employer Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation. Call 1‑818‑735‑8800 ext. 2862 or email recruiting@guitarcenter.com.
#J-18808-Ljbffr