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The Planet Group

AR Collections Specialist

The Planet Group, New Berlin, Wisconsin, United States, 53151

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AR Collections Specialist Direct Hire

Job Location: New Berlin, WI 53131

Flexibility for 1 day/week remote after training is completed.

Salary: $55,000-60,000

Must have:

6+ months Construction Collections experience

Experience with AIA/Lien Laws

Excel – ideally has worked with VLookups and Pivot Tables

Nice to have:

Knowledge of retainage rules

Position Summary The Accounts Receivable Collections Specialist is responsible for managing outstanding receivables across all client accounts, including general and subcontractors. This role ensures timely payment collection, supports healthy cash flow, and strengthens customer relationships. Success in the role requires a strong understanding of construction billing processes, lien rights, retention, and job cost accounting.

Key Responsibilities

Proactively follow up on past‑due invoices through phone, email, and written communication, establishing payment arrangements and monitoring compliance.

Resolve billing disputes and issues promptly to prevent delays while maintaining a professional, customer‑focused approach.

Maintain accurate documentation of collection activity and recommend accounts for escalation, lien filing, or legal action when necessary.

Provide back‑up support for the Cash Application Specialist.

Identify recurring payment delays, collaborate with the team to improve billing accuracy, and recommend strategies to reduce DSO and enhance efficiency.

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