Exact Billing Solutions
About Exact Billing Solutions
Exact Billing Solutions is a unique team of revenue cycle management professionals specializing in the substance use disorder, mental health, and autism care fields of healthcare services. We have extensive industry knowledge, a deep understanding of the specific challenges of these markets, and a reputation for innovation. With our proprietary billing process, EBS is the oil that brings life to the engines of its partner healthcare companies. EBS is poised for exponential growth and we are building out our team to support the expansion of global operations.
Pay Range $64,480.00/yr - $70,720.00/yr (base)
Location Lauderdale Lakes, FL
About the Role The Senior Collections Specialist is responsible for managing complex and high-value accounts receivable (AR) within the healthcare revenue cycle. This role focuses on advanced claim resolution, denial management, appeals, and payor escalation strategies while serving as a subject‑matter expert and mentor to the collections team.
Responsibilities
Review, prioritize, and manage complex AR inventory including aged, high‑dollar, and escalated claims
Lead investigation and resolution of denials, rejections, and underpayments through direct payor engagement
Prepare, submit, and track corrected claims, appeals, and required documentation to secure reimbursement
Monitor payor trends, identify root causes of recurring issues, and elevate findings with recommendations
Serve as a subject‑matter expert and provide guidance to Collections Specialists on complex cases
Document all collection activity accurately within CollaborateMD
Create and monitor reports on key metrics such as cash collections, days outstanding, denials, and unbilled claims
Maintain effective communication with third‑party insurance carriers to support cash flow and satisfaction
Meet or exceed established KPIs for productivity, quality, and timeliness
Requirements
Associate's degree (preferred)
5+ years of healthcare collections experience
Behavioral health out‑of‑network billing experience required
Advanced knowledge of CollaborateMD EMR and billing systems
Experience with ABA therapy preferred
Strong knowledge of CPT and ICD‑10 codes
Demonstrated experience with claims denials, follow‑up, and appeals
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Medical, dental, vision, long‑term disability, and life insurance
Generous 401(k) with up to 6% employer match
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other - IT Services and IT Consulting
Exact Billing Solutions (EBS) Culture Integrity, Dependability, Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast‑paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success.
Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.
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Pay Range $64,480.00/yr - $70,720.00/yr (base)
Location Lauderdale Lakes, FL
About the Role The Senior Collections Specialist is responsible for managing complex and high-value accounts receivable (AR) within the healthcare revenue cycle. This role focuses on advanced claim resolution, denial management, appeals, and payor escalation strategies while serving as a subject‑matter expert and mentor to the collections team.
Responsibilities
Review, prioritize, and manage complex AR inventory including aged, high‑dollar, and escalated claims
Lead investigation and resolution of denials, rejections, and underpayments through direct payor engagement
Prepare, submit, and track corrected claims, appeals, and required documentation to secure reimbursement
Monitor payor trends, identify root causes of recurring issues, and elevate findings with recommendations
Serve as a subject‑matter expert and provide guidance to Collections Specialists on complex cases
Document all collection activity accurately within CollaborateMD
Create and monitor reports on key metrics such as cash collections, days outstanding, denials, and unbilled claims
Maintain effective communication with third‑party insurance carriers to support cash flow and satisfaction
Meet or exceed established KPIs for productivity, quality, and timeliness
Requirements
Associate's degree (preferred)
5+ years of healthcare collections experience
Behavioral health out‑of‑network billing experience required
Advanced knowledge of CollaborateMD EMR and billing systems
Experience with ABA therapy preferred
Strong knowledge of CPT and ICD‑10 codes
Demonstrated experience with claims denials, follow‑up, and appeals
Benefits
21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays)
Flexible Spending Account (FSA) and Health Savings Account (HSA) options
Medical, dental, vision, long‑term disability, and life insurance
Generous 401(k) with up to 6% employer match
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other - IT Services and IT Consulting
Exact Billing Solutions (EBS) Culture Integrity, Dependability, Attention to detail. All our team members exhibit these qualities when it comes to doing business. And when it comes to the business of supporting a team, as a company, we offer no less to our team members. We’re a fast‑paced, growing company delivering services that allow our clients to spend more time helping people. At the end of the day, it’s people, not numbers, that drive our success.
Exact Billing Solutions participates in the U.S. Department of Homeland Security E‑Verify program.
#J-18808-Ljbffr