Housing Works
Assistant Vice President - Property Management
1 week ago Be among the first 25 applicants
Compensation Range:
$125,000 - $150,000 yearly commensurate with experience
Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.
Overview:
The Assistant Vice President of Property Management (AVPPM) is responsible for ensuring effective day-to-day operations and property management for Housing Works’ supportive and affordable housing portfolio including scatter site housing. The AVPPM leads in activities that advance Housing Works’ mission, including the creation and implementation of policies and procedures, and defining best practices. The AVPPM has a sophisticated understanding of property management processes, and an in-depth technical aptitude for and knowledge of compliance under complex private and public debt financing and equity for affordable housing, including, but not limited to, LIHTC, HOME, HUD, and Section 8.
Responsibilities:
Primary:
Ensure full compliance with federal, state, and local housing regulations including LIHTC, DHCR, HUD, Section 8, and Fair Housing laws
Secondary:
Provide documented supervision and guidance to Property Management Director, Director of Residential Maintenance, and Safety and Security Coordinator
Other functions that may be required with this position include:
Oversee the preparation and execution of compliance audits and site inspections and reporting (HHAP, HUD, HRA/HASA, LIHTC, among others); proactively address findings and implement corrective actions.
Develop, implement, update, and train staff on operational policies and procedures to meet compliance and risk management standards. Implement a plan to ensure compliance with vacancy rate requirements.
Complete lease-up of all new projects in compliance with funding requirements
Manage operations to successfully meet benchmarks and targets including compliance with contracts, regulatory agreements, and reporting requirements; observance of safety and security protocols, and analysis of data outcomes, to ensure high caliber of service delivery
Oversee financial management of the portfolio to promote fiscal responsibility and ensure profitable operations, including preparation of startup, short- and long-term budgets, ongoing financial monitoring, and recommending adjustments, such as budget modifications and reserve drawdowns.
Assist and support Building Directors in management of all day-to-day operations including Human Resource Management.
Support recruitment of staff, including interviewing, making hiring recommendations, and identifying training needs to implement capacity-building initiatives.
Review monthly rent rolls and develop individualized action plans to address arrears.
Establish rental rates and calculate overhead costs, taxes, depreciation, and profit.
Negotiate leases, secure contracts (leases and/or Program Agreements) from tenants, and manage the payment, collection, and return of security deposits.
Collect rent, prepare an annual budget, schedule expenditures, and correct variances.
Maintain properties by investigating and resolving tenant complaints, enforcing occupancy rules, inspecting vacant units and completing repairs, planning renovations, and contracting landscaping and snow removal services.
Secure the property by contracting with the security/concierge services, installing and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies.
Prepare financial reports by collecting, analyzing, and summarizing data and trends.
Work with maintenance staff to assess property conditions and create a capital project list.
Responsible for marketing, lease up, and ongoing renewals for all properties.
Review and negotiate contracts with existing vendors as well as solicit new vendors as needed for any third-party work needed, including but not limited to pest control, laundry services, boiler inspections, fire panel testing, etc.
Actively participate in advocacy and direct actions aligned with Housing Works’ mission to end homelessness and HIV/AIDS
Performs other related duties as assigned.
Key Performance Indicators:
Revise Property Management Policies and Procedures Manual within one year of start date, with an outline and draft of intended revisions within 120 days.
Review regulatory agreements for our Bronx properties to ensure compliance with federal, state, and local housing regulations, including rent regulations, and confirm that we are maximizing rent revenue.
Requirements:
Education:
Bachelor’s Degree, with a minimum of five (5) years of experience as a Property Management supervisor in supportive housing, social services, and/or housing development.
IREM, Tax Credit, and Fair Housing certifications are required.
Low Income Housing Tax Credit (LIHTC) compliance coursework and certification is required.
RAM certification is greatly preferred.
New York State Real Estate Broker’s License is preferred.
Minimum of five (5) years of experience in a managerial or supervisory role.
Qualifications:
Knowledge of local, state, and federal housing regulations
Knowledge of funding sources for housing, including, but not limited to, HUD, Section 8, and HRA/HASA
Knowledge of rental contracts and property and anti-discrimination laws
Demonstrated ability to effectively interface with government agencies
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Strong leadership skills, excellent communication skills, and commitment to problem solving and creative thinking
Background working with people who have experienced homelessness.
Dependable and flexible.
Able to maintain a high level of client confidentiality.
Excellent internal and external customer service skills and strong people skills.
Effective verbal and written communication skills including the ability to communicate with all levels of management.
Ability to communicate effectively with property owners, vendors, and tenants.
Strong negotiating and interpersonal skills for handling conflict resolution.
Familiarity with applicable local, state, and federal laws and regulations.
High level of organization and attention to detail.
Financial skills, such as budgeting, accounting, and analysis.
Working Conditions:
The Assistant Vice President of Property Management position is one which requires the staff person to be present at the program site 100% of the time
Occasionally expected to de-escalate tense, even hostile, client situations
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org
Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Compensation Range:
$125,000 - $150,000 yearly commensurate with experience
Benefits: We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and textbooks.
Overview:
The Assistant Vice President of Property Management (AVPPM) is responsible for ensuring effective day-to-day operations and property management for Housing Works’ supportive and affordable housing portfolio including scatter site housing. The AVPPM leads in activities that advance Housing Works’ mission, including the creation and implementation of policies and procedures, and defining best practices. The AVPPM has a sophisticated understanding of property management processes, and an in-depth technical aptitude for and knowledge of compliance under complex private and public debt financing and equity for affordable housing, including, but not limited to, LIHTC, HOME, HUD, and Section 8.
Responsibilities:
Primary:
Ensure full compliance with federal, state, and local housing regulations including LIHTC, DHCR, HUD, Section 8, and Fair Housing laws
Secondary:
Provide documented supervision and guidance to Property Management Director, Director of Residential Maintenance, and Safety and Security Coordinator
Other functions that may be required with this position include:
Oversee the preparation and execution of compliance audits and site inspections and reporting (HHAP, HUD, HRA/HASA, LIHTC, among others); proactively address findings and implement corrective actions.
Develop, implement, update, and train staff on operational policies and procedures to meet compliance and risk management standards. Implement a plan to ensure compliance with vacancy rate requirements.
Complete lease-up of all new projects in compliance with funding requirements
Manage operations to successfully meet benchmarks and targets including compliance with contracts, regulatory agreements, and reporting requirements; observance of safety and security protocols, and analysis of data outcomes, to ensure high caliber of service delivery
Oversee financial management of the portfolio to promote fiscal responsibility and ensure profitable operations, including preparation of startup, short- and long-term budgets, ongoing financial monitoring, and recommending adjustments, such as budget modifications and reserve drawdowns.
Assist and support Building Directors in management of all day-to-day operations including Human Resource Management.
Support recruitment of staff, including interviewing, making hiring recommendations, and identifying training needs to implement capacity-building initiatives.
Review monthly rent rolls and develop individualized action plans to address arrears.
Establish rental rates and calculate overhead costs, taxes, depreciation, and profit.
Negotiate leases, secure contracts (leases and/or Program Agreements) from tenants, and manage the payment, collection, and return of security deposits.
Collect rent, prepare an annual budget, schedule expenditures, and correct variances.
Maintain properties by investigating and resolving tenant complaints, enforcing occupancy rules, inspecting vacant units and completing repairs, planning renovations, and contracting landscaping and snow removal services.
Secure the property by contracting with the security/concierge services, installing and maintaining security devices, establishing and enforcing precautionary policies and procedures, and responding to emergencies.
Prepare financial reports by collecting, analyzing, and summarizing data and trends.
Work with maintenance staff to assess property conditions and create a capital project list.
Responsible for marketing, lease up, and ongoing renewals for all properties.
Review and negotiate contracts with existing vendors as well as solicit new vendors as needed for any third-party work needed, including but not limited to pest control, laundry services, boiler inspections, fire panel testing, etc.
Actively participate in advocacy and direct actions aligned with Housing Works’ mission to end homelessness and HIV/AIDS
Performs other related duties as assigned.
Key Performance Indicators:
Revise Property Management Policies and Procedures Manual within one year of start date, with an outline and draft of intended revisions within 120 days.
Review regulatory agreements for our Bronx properties to ensure compliance with federal, state, and local housing regulations, including rent regulations, and confirm that we are maximizing rent revenue.
Requirements:
Education:
Bachelor’s Degree, with a minimum of five (5) years of experience as a Property Management supervisor in supportive housing, social services, and/or housing development.
IREM, Tax Credit, and Fair Housing certifications are required.
Low Income Housing Tax Credit (LIHTC) compliance coursework and certification is required.
RAM certification is greatly preferred.
New York State Real Estate Broker’s License is preferred.
Minimum of five (5) years of experience in a managerial or supervisory role.
Qualifications:
Knowledge of local, state, and federal housing regulations
Knowledge of funding sources for housing, including, but not limited to, HUD, Section 8, and HRA/HASA
Knowledge of rental contracts and property and anti-discrimination laws
Demonstrated ability to effectively interface with government agencies
Proficiency with Microsoft Office Suite programs including Word, Excel, Outlook, and Microsoft Teams
Strong leadership skills, excellent communication skills, and commitment to problem solving and creative thinking
Background working with people who have experienced homelessness.
Dependable and flexible.
Able to maintain a high level of client confidentiality.
Excellent internal and external customer service skills and strong people skills.
Effective verbal and written communication skills including the ability to communicate with all levels of management.
Ability to communicate effectively with property owners, vendors, and tenants.
Strong negotiating and interpersonal skills for handling conflict resolution.
Familiarity with applicable local, state, and federal laws and regulations.
High level of organization and attention to detail.
Financial skills, such as budgeting, accounting, and analysis.
Working Conditions:
The Assistant Vice President of Property Management position is one which requires the staff person to be present at the program site 100% of the time
Occasionally expected to de-escalate tense, even hostile, client situations
Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org
Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State’s first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org
Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.
Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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