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UNFCU

AVP, Communications

UNFCU, New York, New York, us, 10261

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AVP, Communications Join to apply for the

AVP, Communications

role at

UNFCU .

Base pay range $159,030.00/yr - $250,000.00/yr

This position is hybrid.

NYC Salary Range: $159,030 - $250,000 annually: compensation is commensurate to geographic location.

Responsibilites

Uphold UNFCU’s mission, core values, and guiding principles by providing an exceptional service experience to colleagues and members alike through consistent demonstration of our service excellence behaviors.

Evaluate current communication channels and practices, identify opportunities, and lead improvements.

Develop and execute a unified communications strategy that enhances internal engagement, transparency, and alignment with organizational values.

Counsel the CEO and senior leaders on messaging to ensure clarity, consistency, and a cohesive organizational voice.

Direct content creation across key channels, including email, video, digital screens, the intranet, town halls, and major internal events.

Oversee corporate and external communications initiatives—such as the annual report, AGM, executive visibility, and crisis communications—while managing external agencies and freelance support.

Measure communication effectiveness through data and feedback, refining strategies while ensuring confidentiality, compliance, and data‑protection standards.

Qualifications

15+ years of relevant experience with deep expertise in developing and executing internal communications strategies.

Bachelor’s degree in Communications, Marketing, Journalism, or a related field; financial services experience strongly preferred.

Exceptional written and verbal communication skills, with the ability to craft clear, engaging, and audience‑specific messaging.

Strong executive presence and proven success advising senior leaders on communication needs and messaging.

Skilled in project and workflow management, with experience using Microsoft 365 and tools like Asana, Monday.com, or Workfront.

Effective cross‑functional collaborator with experience using CMS or intranet platforms and comfort managing related technical elements.

Analytical, discreet, and highly professional, with the ability to interpret engagement data and build trusted relationships across the organization.

Referrals increase your chances of interviewing at UNFCU by 2x.

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