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Hotel Emma

Executive Assistant

Hotel Emma, San Antonio, Texas, United States, 78208

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Executive Assistant

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Hotel Emma .

Location: San Antonio, TX

Job Description The Executive Assistant to the CEO is a passionate, service-driven individual who thrives on planning and managing all administrative, financial, and operational activities for the CEO.

Essential Skills Must have the ability to excel in communication, organization, and discretion, ensuring seamless coordination across multiple platforms, internally and externally. Provide industry knowledge, strong problem‑solving, and time‑management skills to anticipate needs, manage complex schedules, and support strategic initiatives.

Primary Responsibilities

Oversee and manage the flow of multi‑platform communications to and from the Office of the CEO in conjunction with the Executive Committee team

Participate in institutional planning initiatives and assist as needed with creative projects to ensure timely completion

Ensure daily tasks of CEO are organized based off logistics, meetings, and emails throughout the day

Support engagement of and communication with The Hotel Emma Advisory Board quarterly meetings by assisting with meeting coordination, hospitality arrangements, board prep, pre‑read deck, day‑of board presentations, board minutes and board follow‑up

Process all invoices that flow directly through Executive’s office via Birchstreet

Retrieve mail daily and distribute to intended departments while also reviewing and identifying any escalated items of critical importance

Ensure there is an adequate stock of office supplies needed for specific meetings/offsites as well as everyday office supplies for the CEO’s office

Collect Hotel Emma postcards from the daily mail and apply the appropriate postage stamps to be sent out via USPS

Process checks received from the daily mail

Organize meetings to include scheduling, sending reminders and organizing catering, when necessary

Coordinate and attend daily Focus Meetings, weekly Executive Committee meetings as well as any other meetings assigned by the CEO. Accurately record and distribute meeting minutes, ensuring all open action items are documented and shared with the appropriate teams for review prior to the next scheduled meeting

Collaborate with the Executive Committee each month to compile and analyze operational data, creating a comprehensive Monthly Operations Review for presentation to stakeholders

Follow up on all “action” items for all meetings to ensure timely completion, accountability and alignment with meeting objectives

Coordinate all work-related travel (domestic and international) including arrangement of offsite meeting confirmations/bookings for CEO as well as Executive Committee team

Complete a weekly expense report for CEO, as needed. Expense report will include original receipts of all expenses as well as any additional documentation via Ramp for reimbursement

Provide administrative assistance, such as writing and editing correspondence as well as preparing presentations and reports on behalf of the CEO

Maintain comprehensive and accurate records, reports and documents in an accessible way for the CEO

Proactively manage CEO’s calendar to maximize efficiency and ensure complex schedule flows accordingly based off business needs

Review all incoming donation requests to ensure alignment with giving guidelines, obtain CEO approval, and manage the production and tracking of approved gift certificates. Provide timely follow‑up communication to all requestors, including confirmations and regret notices

Job Requirements

Excellent time management skills and ability to meet deadlines

Ability and willingness to travel as needed to support executive and organizational priorities

Expert knowledge of Excel, Word, Outlook, PowerPoint, Alice, Opera, and Delphi preferred

Must be organized and detail-oriented

Must be able to handle multiple tasks at one time

Flexibility to assist and jump into new demands as requested

Three to five years of previous hotel experience preferred

Three to Five years of previous Executive Assistant experience required

Additional Details

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Administrative

Industry: Hospitality

Salary: $63,590.00–$114,450.00

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