Grand Bohemian Orlando
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Banquet Captain
role at Grand Bohemian Orlando.
Be among the first 25 applicants. 1 week ago.
An inspiring career awaits you!
The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture, and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Benefits
Marriott Employee Discounts Worldwide
Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance
Tuition Reimbursement Program
401(k) with Discretionary Company Matching Contributions
Employee Assistance Program
Job Summary The overall objective and purpose of the Banquet Captain are to coordinate and supervise all aspects of service relating to banquet functions. The incumbent is responsible for ensuring that all standards are followed in order to provide the highest levels of service to our guests. They are to provide inspiring and strategic leadership while directing the activities of the banquet operation in support of the mission, core values, standards and goals established by the company.
Core Responsibilities
Provide leadership and direction to the banquet team, ensuring that all banquet events are properly executed per the BEO and SOPs.
Oversee the setup and tear down of banquet events.
Thoroughly inspect the function set up prior to the event to ensure specifications have been executed.
Requisition supplies such as glassware, china, and silverware.
Assist the F&B Director in hiring Banquet Grand Performers.
Ensure compliance with local, state, and federal labor laws, including scheduling meal and rest breaks.
Attend BEO meetings, internal pre, and post-con meetings.
Assist with corrective action to continuously improve service results.
Assist with interviews, schedules, training, coaching, and counseling, resolving problems, providing open communication, and recommending discipline when appropriate.
Assign duties, workstations, and responsibilities to personnel and directs their performance.
Produce weekly schedules and monitors payroll system for accuracy.
Knowledge, Skills, and Abilities
Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
Generates alignment - Ensures proper time and effort is spent to build high-level performance and consistency throughout collection.
Leads with courage - Provides a culture of accountability.
Execution of plans - Utilizes our systems, tools, and resources to accomplish results and achieve goals.
Advanced level of written, verbal, and interpersonal communication skills.
Ability to implement and uphold Banquet service standards.
Ability to prioritize and organize work assignments.
Ability to work well in stressful, high-pressure situations.
Knowledge of how to read and execute banquet event orders.
Minimum Qualifications
Bachelor’s degree in Business or related training equivalent – required.
1+ years of relevant work experience in similar scope and title – required.
Experience within luxury brand/markets – required.
TIPS training certification – preferred or attained within 30 days.
Food Safety Certification – preferred or attained within 30 days.
Supervisory Responsibilities
Banquet Servers
Banquet Utility
Banquet Bartenders
Work Environment
Must be comfortable working in a shared space, with constant noise, without the use of a private office.
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
Physical Demands
While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.
Push, pull, and lift up to 50lbs on a weekly basis.
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
Referrals increase your chances of interviewing at Grand Bohemian Orlando by 2x.
Location: Orlando, FL | Salary: $55,000 - $65,000.
#J-18808-Ljbffr
Banquet Captain
role at Grand Bohemian Orlando.
Be among the first 25 applicants. 1 week ago.
An inspiring career awaits you!
The Kessler Collection is a portfolio of luxury boutique hotels, unique restaurants and experiences with a Bohemian twist. The collection's captivating hotels feature curated art, original music, unique architecture, and stories around every corner, all located in destinations people want to be. Our mission of inspiring places, intuitive service, and exuberant guests means we are committed to our Grand Performers learning, development, and well-being. We believe people want to be inspired!
Benefits
Marriott Employee Discounts Worldwide
Medical, Dental, Vision Insurance
Company-Sponsored Life Insurance
Short & Long-Term Disability Insurance
Tuition Reimbursement Program
401(k) with Discretionary Company Matching Contributions
Employee Assistance Program
Job Summary The overall objective and purpose of the Banquet Captain are to coordinate and supervise all aspects of service relating to banquet functions. The incumbent is responsible for ensuring that all standards are followed in order to provide the highest levels of service to our guests. They are to provide inspiring and strategic leadership while directing the activities of the banquet operation in support of the mission, core values, standards and goals established by the company.
Core Responsibilities
Provide leadership and direction to the banquet team, ensuring that all banquet events are properly executed per the BEO and SOPs.
Oversee the setup and tear down of banquet events.
Thoroughly inspect the function set up prior to the event to ensure specifications have been executed.
Requisition supplies such as glassware, china, and silverware.
Assist the F&B Director in hiring Banquet Grand Performers.
Ensure compliance with local, state, and federal labor laws, including scheduling meal and rest breaks.
Attend BEO meetings, internal pre, and post-con meetings.
Assist with corrective action to continuously improve service results.
Assist with interviews, schedules, training, coaching, and counseling, resolving problems, providing open communication, and recommending discipline when appropriate.
Assign duties, workstations, and responsibilities to personnel and directs their performance.
Produce weekly schedules and monitors payroll system for accuracy.
Knowledge, Skills, and Abilities
Strategic business leader - Works strategically to devise plans in alignment with organizational goals.
Cultivates engagement - Builds loyalty to the company and not to themselves. Proven ability to host/facilitate effective meetings, motivate teams to produce results with tight timeframes while simultaneously managing several projects.
Generates alignment - Ensures proper time and effort is spent to build high-level performance and consistency throughout collection.
Leads with courage - Provides a culture of accountability.
Execution of plans - Utilizes our systems, tools, and resources to accomplish results and achieve goals.
Advanced level of written, verbal, and interpersonal communication skills.
Ability to implement and uphold Banquet service standards.
Ability to prioritize and organize work assignments.
Ability to work well in stressful, high-pressure situations.
Knowledge of how to read and execute banquet event orders.
Minimum Qualifications
Bachelor’s degree in Business or related training equivalent – required.
1+ years of relevant work experience in similar scope and title – required.
Experience within luxury brand/markets – required.
TIPS training certification – preferred or attained within 30 days.
Food Safety Certification – preferred or attained within 30 days.
Supervisory Responsibilities
Banquet Servers
Banquet Utility
Banquet Bartenders
Work Environment
Must be comfortable working in a shared space, with constant noise, without the use of a private office.
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration.
Schedules may vary from week to week based on business demands in excess of 40 hours with or without notice.
Physical Demands
While performing the duties of this job, the incumbent is regularly required to move 10lbs on a daily basis.
Push, pull, and lift up to 50lbs on a weekly basis.
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane or other means of transportation which require sitting, waiting and standing for long and short periods of time.
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Management and Manufacturing
Industries: Hospitality
Referrals increase your chances of interviewing at Grand Bohemian Orlando by 2x.
Location: Orlando, FL | Salary: $55,000 - $65,000.
#J-18808-Ljbffr