TriMark USA
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after‑sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence.
Why you’ll love it here!
Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
401(k)
Community Service Day
Spotlight Awards
National Sales Excellence Awards
CFSP Prep Certification Program
TriMark is GROWING its Service Team! Position Summary
The Warewash Technician reports to the Senior Service Manager
Located in Connecticut
Full‑time
Hybrid
The Warewash Technician is responsible for installing, maintaining, troubleshooting, and repairing commercial warewashing and dishwashing equipment at customer locations such as restaurants, cafeterias, hospitality venues, and other foodservice establishments. This role ensures optimal performance of warewash systems to support sanitation, safety, and compliance with industry standards.
Key Responsibilities Installation & Repair
Install, maintain, and repair commercial dishmachines, glasswashers, under‑counter units, conveyor systems, 3‑compartment sink systems, boosters, and related sanitation equipment.
Diagnose mechanical, electrical, plumbing, and chemical feed issues in warewash systems.
Perform routine preventive maintenance, descaling, calibration, and component replacements.
Technical Support
Respond to service calls in a timely manner; troubleshoot onsite and resolve equipment malfunctions.
Calibrate chemical dispensing equipment and ensure correct concentration levels per manufacturer and health‑department requirements.
Interpret wiring diagrams, schematics, and equipment manuals to guide repairs.
Customer Service
Communicate effectively with customers regarding repair status, equipment care, and maintenance best‑practice.
Provide basic training to kitchen staff on proper operation, care, and safety protocols.
Maintain a professional demeanor that reflects the company’s service standards.
Documentation & Compliance
Complete work orders, service reports, and inventory usage documentation accurately.
Maintain compliance with OSHA safety standards, food‑safety regulations, and company policies.
Track parts usage and communicate inventory needs to the service department.
Qualifications Required
High school diploma or equivalent (GED).
1–3 years of experience in field service, commercial foodservice equipment repair, HVAC, plumbing, electrical, or a similar mechanical trade.
Basic understanding of electrical (120 V/208 V/240 V) and plumbing (water and drainage systems).
Valid driver’s license and clean driving record.
Preferred
Experience servicing commercial dishmachines (e.g., Hobart, Jackson, CMA, Champion, Moyer Diebel, MEIKO, or similar brands).
Knowledge of chemical dispensing systems (warewash, 3‑sink sanitizers, rinse aids, detergents).
EPA Section 608 certification (where applicable) or willingness to obtain.
Technical or trade‑school certification in mechanics, electronics, or refrigeration.
Skills & Competencies
Strong troubleshooting and problem‑solving abilities.
Mechanical aptitude with understanding of pumps, motors, solenoids, and sensors.
Familiarity with water softeners, booster heaters, and descaling procedures.
Excellent communication and customer‑service skills.
Ability to work independently and manage daily service routes.
Strong time management and documentation accuracy.
Ability to successfully pass a background check post‑offer acceptance.
Physical Requirements
Ability to lift 75 pounds.
Bend or twist the body.
Use hands to handle, control or feel objects, tools, or controls.
Stand for long periods of time.
Keep or regain balance.
Kneel, stoop, crouch, or crawl.
Pay range is $56,000.00‑$72,000.00, with potential for additional bonuses and benefits. This role is eligible for TriMark’s benefits programs, including medical, dental, vision, 401(k) with employer match, and participation in bonus programs for leadership positions.
TriMark’s commitment to diversity, inclusion, and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. We are committed to promoting diversity, inclusion, and belonging through sharing, education, and experiences. TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e‑mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.
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Why you’ll love it here!
Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
401(k)
Community Service Day
Spotlight Awards
National Sales Excellence Awards
CFSP Prep Certification Program
TriMark is GROWING its Service Team! Position Summary
The Warewash Technician reports to the Senior Service Manager
Located in Connecticut
Full‑time
Hybrid
The Warewash Technician is responsible for installing, maintaining, troubleshooting, and repairing commercial warewashing and dishwashing equipment at customer locations such as restaurants, cafeterias, hospitality venues, and other foodservice establishments. This role ensures optimal performance of warewash systems to support sanitation, safety, and compliance with industry standards.
Key Responsibilities Installation & Repair
Install, maintain, and repair commercial dishmachines, glasswashers, under‑counter units, conveyor systems, 3‑compartment sink systems, boosters, and related sanitation equipment.
Diagnose mechanical, electrical, plumbing, and chemical feed issues in warewash systems.
Perform routine preventive maintenance, descaling, calibration, and component replacements.
Technical Support
Respond to service calls in a timely manner; troubleshoot onsite and resolve equipment malfunctions.
Calibrate chemical dispensing equipment and ensure correct concentration levels per manufacturer and health‑department requirements.
Interpret wiring diagrams, schematics, and equipment manuals to guide repairs.
Customer Service
Communicate effectively with customers regarding repair status, equipment care, and maintenance best‑practice.
Provide basic training to kitchen staff on proper operation, care, and safety protocols.
Maintain a professional demeanor that reflects the company’s service standards.
Documentation & Compliance
Complete work orders, service reports, and inventory usage documentation accurately.
Maintain compliance with OSHA safety standards, food‑safety regulations, and company policies.
Track parts usage and communicate inventory needs to the service department.
Qualifications Required
High school diploma or equivalent (GED).
1–3 years of experience in field service, commercial foodservice equipment repair, HVAC, plumbing, electrical, or a similar mechanical trade.
Basic understanding of electrical (120 V/208 V/240 V) and plumbing (water and drainage systems).
Valid driver’s license and clean driving record.
Preferred
Experience servicing commercial dishmachines (e.g., Hobart, Jackson, CMA, Champion, Moyer Diebel, MEIKO, or similar brands).
Knowledge of chemical dispensing systems (warewash, 3‑sink sanitizers, rinse aids, detergents).
EPA Section 608 certification (where applicable) or willingness to obtain.
Technical or trade‑school certification in mechanics, electronics, or refrigeration.
Skills & Competencies
Strong troubleshooting and problem‑solving abilities.
Mechanical aptitude with understanding of pumps, motors, solenoids, and sensors.
Familiarity with water softeners, booster heaters, and descaling procedures.
Excellent communication and customer‑service skills.
Ability to work independently and manage daily service routes.
Strong time management and documentation accuracy.
Ability to successfully pass a background check post‑offer acceptance.
Physical Requirements
Ability to lift 75 pounds.
Bend or twist the body.
Use hands to handle, control or feel objects, tools, or controls.
Stand for long periods of time.
Keep or regain balance.
Kneel, stoop, crouch, or crawl.
Pay range is $56,000.00‑$72,000.00, with potential for additional bonuses and benefits. This role is eligible for TriMark’s benefits programs, including medical, dental, vision, 401(k) with employer match, and participation in bonus programs for leadership positions.
TriMark’s commitment to diversity, inclusion, and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. We are committed to promoting diversity, inclusion, and belonging through sharing, education, and experiences. TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you require reasonable accommodation in completing this application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.
Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e‑mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com.
#J-18808-Ljbffr