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ECU Health

Informatics Education Specialist I - Lab

ECU Health, Greenville, North Carolina, United States, 27834

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Informatics Education Specialist - Lab ECU Health

Position Summary The Informatics Education Specialist functions as a knowledgeable EHR consultant, trainer, educator, and evaluator responsible for supporting and training end users on clinical systems functionality and workflows. The role ensures optimal use of clinical technology to achieve system-wide strategic priorities, applying adult learning principles, generational learning differences, and learning modalities (auditory, visual, and kinesthetic) to achieve desired outcomes. The specialist works closely with Information Services, ECU Health operations leadership, and Quality to deliver key responsibilities.

Maintain and troubleshoot the training environment.

Develop educational resources (e.g., tip sheets, e-learning modules) that are thorough and accurate.

Administer learning platforms and train various user groups (end users, super users, credentialed trainers).

Report training metrics and provide updates to key stakeholders.

Participate in rotating 24x7 on‑call support.

Support go‑live implementations, including travel to various ECU Health sites.

Minimum Requirements

High School Diploma or equivalent (or higher) required.

Bachelor's degree or higher in education, nursing, information technology, allied health professions, business, instructional design, or related field is preferred.

Zero or more years of experience in curriculum/education resource development or direct experience in a relevant field required.

Formal teaching experience preferred.

One year of demonstrated EHR experience preferred.

Experience as an Epic Super User preferred.

Obtains and maintains one or more certifications or accreditations as an Epic Principal Trainer, as assigned.

Pay Range $62,400.00 - $90,948.00

Location Greenville, NC

Schedule Hybrid

About ECU Health ECU Health is a mission‑driven, 1,708‑bed academic health care system serving more than 1.4 million people in 29 eastern North Carolina counties. The not‑for‑profit system comprises 13,000 team members, nine hospitals, and a physician group that encompasses over 1,100 academic and community providers practicing in more than 180 primary and specialty clinics located in more than 130 locations. The flagship ECU Health Medical Center, a Level I Trauma Center, and ECU Health Maynard Children’s Hospital serve as the primary teaching hospitals for the Brody School of Medicine at East Carolina University. ECU Health and the Brody School of Medicine share a combined academic mission to improve the health and well‑being of eastern North Carolina through patient care, education, and research.

General Statement It is the goal of ECU Health and its entities to employ the most qualified individual who best matches the requirements for the vacant position.

Offers of employment are subject to successful completion of all pre‑employment screenings, which may include an occupational health screening, criminal record check, education, reference, and licensure verification.

We value diversity and are proud to be an equal opportunity employer. Decisions of employment are made based on business needs, job requirements, and applicant’s qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression, or any other status protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer, or against any individuals who assist or participate in the investigation of any complaint.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Research, Analyst, and Information Technology

Industries

Hospitals and Health Care

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