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Omni Hotels & Resorts

Sales Administrative Assistant

Omni Hotels & Resorts, Atlanta, Georgia, United States, 30383

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Omni Atlanta Hotel at Centennial Park

Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline or picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center, and it is the closest hotel to the Mercedes‑Benz Stadium.

Overview Omni Atlanta's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hotel at Centennial Park may be your perfect match.

Job Description The Sales Administrative Assistant accurately completes a variety of administrative duties requested by colleagues within the Sales, Convention Services, and Reservation Departments to provide timely and professional service to our guests.

Responsibilities

Daily logging and distribution of all incoming sales and catering leads

Types and distribute all correspondence, including proposals, contracts, etc. for assigned sales managers

Ensures that all correspondence is 100% accurate and specific to each client

Maintains account files and ensures all information is included in file (i.e. contracts, turnover checklists, post-convention reports, etc.)

Professionally answer phone calls to the sales office and accurately takes messages, as applicable

Takes detailed inquiry leads over the phone and submits to appropriate manager

Enter group information (sites, resumes, banquet event orders, etc.) into computer database

Accurately block function space in computer database for future group bookings

Assists in coordination of site inspections and VIP requests

Inputs amenities into computer for VIP clients and processes paperwork

Serve as primary contact for securing and planning all logistical aspects of social rooms only group blocks

Provide support to reservations team with entering individual and group block reservations into computer system

Orders office supplies and maintains functionality of office equipment

Assist with additional office coverage when necessary

Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently, and effectively

Perform in a manner that demonstrates the philosophies of the Omni Hotels and Resorts culture and professionalism at every opportunity

Qualifications

Must have good organization skills, attention to detail, and be able to multi‑task

Must have excellent written and oral communications skills

Maintain a professional business appearance, attitude, and performance

Willingness to learn and build upon existing administrative, sales, and customer service skills

Ability to effectively use Microsoft Word, Publisher, Outlook, and Excel is required

Knowledge of current relevant computer software programs is preferred (Delphi, Salesforce, Opera knowledge preferred)

Associate or advanced degree in business or hospitality preferred

Equal Employment Opportunity Statement Omni Hotels & Resorts is an equal opportunity employer – veterans, disability, etc. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.

Seniority Level Entry level

Employment Type Full time

Job Function Sales and Business Development

Industry Hospitality

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