ATC
Senior Technical Recruiter | Recruitment Specialist | Sourcing Specialist
Required Skills (Need Majority; 2+ Years)
Excellent customer service skills; ability to work with diverse customers calmly and respectfully (including potentially difficult situations).
2 years support experience with Windows 10 and Microsoft Office 2019.
2 years experience with network and printer troubleshooting.
Proficient typing and strong multitasking skills; ability to prioritize workload and manage.
Strong oral and written communication skills.
Ability to document standard operating procedures and properly assign/escalate unresolved incidents.
Understanding and practical use of Help Desk incident management and asset management systems.
General analytical and troubleshooting knowledge; ability to perform diagnostics on hardware and software.
Knowledge of industry-standard computer application software (e.g., MS Office suite) and IBM-compatible computer hardware.
Demonstrated technical competence in a customer support environment, knowledge of information systems technology and operations.
Team-oriented, collaborative work style.
Candidate History
2+ Years in Help Desk Roles
Local (current resident of) Wisconsin with work history with companies based in Wisconsin
History with at least 2 of the following: Windows 10 / Microsoft Office 2019, Network/Printer Troubleshooting, Asset Management Systems
Seniority Level Mid-Senior level
Employment Type Contract
Job Function Information Technology
Wisconsin, United States $18.00-$20.00
Posted 4 days ago
#J-18808-Ljbffr
Excellent customer service skills; ability to work with diverse customers calmly and respectfully (including potentially difficult situations).
2 years support experience with Windows 10 and Microsoft Office 2019.
2 years experience with network and printer troubleshooting.
Proficient typing and strong multitasking skills; ability to prioritize workload and manage.
Strong oral and written communication skills.
Ability to document standard operating procedures and properly assign/escalate unresolved incidents.
Understanding and practical use of Help Desk incident management and asset management systems.
General analytical and troubleshooting knowledge; ability to perform diagnostics on hardware and software.
Knowledge of industry-standard computer application software (e.g., MS Office suite) and IBM-compatible computer hardware.
Demonstrated technical competence in a customer support environment, knowledge of information systems technology and operations.
Team-oriented, collaborative work style.
Candidate History
2+ Years in Help Desk Roles
Local (current resident of) Wisconsin with work history with companies based in Wisconsin
History with at least 2 of the following: Windows 10 / Microsoft Office 2019, Network/Printer Troubleshooting, Asset Management Systems
Seniority Level Mid-Senior level
Employment Type Contract
Job Function Information Technology
Wisconsin, United States $18.00-$20.00
Posted 4 days ago
#J-18808-Ljbffr