Oates Energy
Utility Billing Clerk
Oates Energy
— Utility Billing Clerk
Base Pay Range:
$20.00/hr - $25.00/hr
About Us We are a leading third-party utility billing and submetering company specializing in water and sewer billing for multifamily communities, condos, manufactured housing parks, and retail centers. Our mission is to provide accurate, transparent, and efficient billing services while delivering an exceptional experience for property managers and residents.
Position Overview We are seeking a Utility Billing Clerk to support our billing operations and ensure accurate, timely utility invoicing. This role involves preparing, reviewing, and processing utility bills, resolving discrepancies, and collaborating with property management teams and internal departments. The ideal candidate is detail-oriented, organized, and comfortable working with numbers in a fast-paced environment.
Key Responsibilities
Prepare and generate accurate utility bills for residents and properties.
Review meter readings, billing data, and account information for accuracy.
Identify and resolve billing discrepancies in a timely manner.
Respond to billing inquiries from property managers, residents, and internal teams.
Maintain accurate billing records and proper documentation.
Assist with reconciliations and reporting for management review.
Support process improvements to enhance billing efficiency.
Collaborate with Customer Service, Operations, and Accounting teams to resolve billing-related issues.
Qualifications
1–3 years of experience in billing, accounting, or administrative roles.
Strong attention to detail and organizational skills.
Comfortable working with numbers and basic accounting principles.
Proficient with Microsoft Excel and billing or accounting software.
Excellent communication and problem-solving skills.
High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
Compensation & Benefits
Pay: $20–$25 per hour (depending on experience)
Health, dental, and vision insurance
401(k) plan with company match
Paid time off and holidays
Schedule: Monday through Friday, 9:00 AM – 5:00 PM
Key KPIs
Accuracy rate of billing statements
Timely delivery of invoices
Resolution time for billing discrepancies
Customer satisfaction regarding billing inquiries
What Success Looks Like
All bills are accurate and delivered on schedule
Discrepancies and inquiries are resolved promptly and professionally
Team collaborates effectively across departments to maintain smooth operations
Job Type:
Full-time
Work Location:
Hybrid
Referrals increase your chances of interviewing at Oates Energy by 2x.
Seniority level Entry level
Employment type Full-time
Job function
Accounting/Auditing and Finance
Utilities
#J-18808-Ljbffr
— Utility Billing Clerk
Base Pay Range:
$20.00/hr - $25.00/hr
About Us We are a leading third-party utility billing and submetering company specializing in water and sewer billing for multifamily communities, condos, manufactured housing parks, and retail centers. Our mission is to provide accurate, transparent, and efficient billing services while delivering an exceptional experience for property managers and residents.
Position Overview We are seeking a Utility Billing Clerk to support our billing operations and ensure accurate, timely utility invoicing. This role involves preparing, reviewing, and processing utility bills, resolving discrepancies, and collaborating with property management teams and internal departments. The ideal candidate is detail-oriented, organized, and comfortable working with numbers in a fast-paced environment.
Key Responsibilities
Prepare and generate accurate utility bills for residents and properties.
Review meter readings, billing data, and account information for accuracy.
Identify and resolve billing discrepancies in a timely manner.
Respond to billing inquiries from property managers, residents, and internal teams.
Maintain accurate billing records and proper documentation.
Assist with reconciliations and reporting for management review.
Support process improvements to enhance billing efficiency.
Collaborate with Customer Service, Operations, and Accounting teams to resolve billing-related issues.
Qualifications
1–3 years of experience in billing, accounting, or administrative roles.
Strong attention to detail and organizational skills.
Comfortable working with numbers and basic accounting principles.
Proficient with Microsoft Excel and billing or accounting software.
Excellent communication and problem-solving skills.
High school diploma or equivalent required; associate’s or bachelor’s degree preferred.
Compensation & Benefits
Pay: $20–$25 per hour (depending on experience)
Health, dental, and vision insurance
401(k) plan with company match
Paid time off and holidays
Schedule: Monday through Friday, 9:00 AM – 5:00 PM
Key KPIs
Accuracy rate of billing statements
Timely delivery of invoices
Resolution time for billing discrepancies
Customer satisfaction regarding billing inquiries
What Success Looks Like
All bills are accurate and delivered on schedule
Discrepancies and inquiries are resolved promptly and professionally
Team collaborates effectively across departments to maintain smooth operations
Job Type:
Full-time
Work Location:
Hybrid
Referrals increase your chances of interviewing at Oates Energy by 2x.
Seniority level Entry level
Employment type Full-time
Job function
Accounting/Auditing and Finance
Utilities
#J-18808-Ljbffr