Dogwood State Bank
About Us
Join Dogwood, a North Carolina state-chartered community bank named as a Best Employer in North Carolina for multiple consecutive years! Dogwood has had immense success in recent years with a passion for serving our customers and communities. As a vital asset to Dogwood, our team members play a crucial role in delivering exceptional financial services through our branches and online offerings across the Carolinas and Tennessee. With deep roots in the communities we serve, we pride ourselves on being an employer of destination. At Dogwood, our core values of love and respect shine through in every aspect of our work. We are a dedicated team, committed to making a meaningful impact on the lives of our customers and communities.
Position Summary The Bank Teller is responsible for providing excellent customer service, conducting financial transactions accurately, and promoting bank products and services. The ideal candidate should possess strong interpersonal and communication skills, attention to detail, and a solid understanding of banking procedures.
Key Responsibilities
Customer Service: Greet customers, understand their needs, and provide solutions. Assist with account inquiries, deposits, withdrawals, and other general banking transactions. Resolve issues promptly to maintain satisfaction.
Cash Handling: Accurately count, receive, and disburse cash, checks, and other financial instruments. Ensure cash drawer balances at the beginning and end of each shift, following bank policies.
Transaction Processing: Perform banking transactions such as deposits, withdrawals, loan payments, money orders, and traveler’s checks. Ensure accuracy, efficiency, and regulatory compliance.
Cross-sells: Recognize and use cross-sell opportunities to generate qualified referrals.
Compliance: Follow regulatory requirements including BSA, AML, CIP, and OFAC to help identify, detect, and deter money laundering or other unlawful activities.
Other duties: Perform additional duties as assigned.
Requirements General Qualifications
High school graduate or equivalent.
Minimum of 1 year teller or customer‑service experience with cash handling.
Experience with Jack Henry or similar platforms is beneficial.
Knowledge of basic mathematical calculations and techniques.
Knowledge of typical bank products and services is strongly preferred.
Valid driver’s license in the resident state.
Physical & Mental Demands Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must sit, stand, stoop, bend and lift up to 50 pounds. Must work required days and hours. Quick thinking, adaptability, and discretion when necessary.
Seniority level Entry level
Employment type Full‑time
Job function Finance and Sales
Industry Banking
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Position Summary The Bank Teller is responsible for providing excellent customer service, conducting financial transactions accurately, and promoting bank products and services. The ideal candidate should possess strong interpersonal and communication skills, attention to detail, and a solid understanding of banking procedures.
Key Responsibilities
Customer Service: Greet customers, understand their needs, and provide solutions. Assist with account inquiries, deposits, withdrawals, and other general banking transactions. Resolve issues promptly to maintain satisfaction.
Cash Handling: Accurately count, receive, and disburse cash, checks, and other financial instruments. Ensure cash drawer balances at the beginning and end of each shift, following bank policies.
Transaction Processing: Perform banking transactions such as deposits, withdrawals, loan payments, money orders, and traveler’s checks. Ensure accuracy, efficiency, and regulatory compliance.
Cross-sells: Recognize and use cross-sell opportunities to generate qualified referrals.
Compliance: Follow regulatory requirements including BSA, AML, CIP, and OFAC to help identify, detect, and deter money laundering or other unlawful activities.
Other duties: Perform additional duties as assigned.
Requirements General Qualifications
High school graduate or equivalent.
Minimum of 1 year teller or customer‑service experience with cash handling.
Experience with Jack Henry or similar platforms is beneficial.
Knowledge of basic mathematical calculations and techniques.
Knowledge of typical bank products and services is strongly preferred.
Valid driver’s license in the resident state.
Physical & Mental Demands Vision, hearing, speech, movements requiring the use of wrists, hands and/or fingers. Must sit, stand, stoop, bend and lift up to 50 pounds. Must work required days and hours. Quick thinking, adaptability, and discretion when necessary.
Seniority level Entry level
Employment type Full‑time
Job function Finance and Sales
Industry Banking
#J-18808-Ljbffr