VillageCare
VillageCareMAX Outreach Coordinator – Bilingual
Full‑time position. Bilingual required. Must be able to travel to the office and attend monthly events. Must reside within the New York Tri‑State Area—NY, NJ, or CT.
Responsibilities
Handle all incoming telephone calls and answer questions for members and providers.
Assist members in accessing necessary covered and non‑covered services in conjunction with their plan of care.
Contact members to engage in QA conversations/questions.
Inquire if members had preventive care exams and confirm appointments.
Arrange appointments with physicians and other health‑care providers and coordinate pick‑up/drop‑off transportation to and from scheduled appointments.
Qualifications • 3+ years of job‑related experience in a similar role.
• Excellent communication, organizational, and problem‑solving skills.
• Bilingual proficiency (English and a second language).
• Willingness to travel to the office and attend local events.
• Residency in the New York Tri‑State Area.
Benefits
PTO package, 10 paid holidays, personal and sick time
Medical/Dental/Vision, HRA/FSA
Education reimbursement, 403(b) retirement savings
Life & disability, commuter benefits, paid family leave
Additional employee discounts
Compensation Hourly: $25.01 – $28.14 per hour.
Equal Opportunity Employer VillageCare is an Equal Opportunity Employer.
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Responsibilities
Handle all incoming telephone calls and answer questions for members and providers.
Assist members in accessing necessary covered and non‑covered services in conjunction with their plan of care.
Contact members to engage in QA conversations/questions.
Inquire if members had preventive care exams and confirm appointments.
Arrange appointments with physicians and other health‑care providers and coordinate pick‑up/drop‑off transportation to and from scheduled appointments.
Qualifications • 3+ years of job‑related experience in a similar role.
• Excellent communication, organizational, and problem‑solving skills.
• Bilingual proficiency (English and a second language).
• Willingness to travel to the office and attend local events.
• Residency in the New York Tri‑State Area.
Benefits
PTO package, 10 paid holidays, personal and sick time
Medical/Dental/Vision, HRA/FSA
Education reimbursement, 403(b) retirement savings
Life & disability, commuter benefits, paid family leave
Additional employee discounts
Compensation Hourly: $25.01 – $28.14 per hour.
Equal Opportunity Employer VillageCare is an Equal Opportunity Employer.
#J-18808-Ljbffr