Cape Fear Valley Health
Patient Representative - Clinics-Per Diem-Varibale
Cape Fear Valley Health, Raleigh, North Carolina, United States
Summary
Ensure optimum patient flow through the office; accurate and prompt submission of invoices to billing/collection department; initiation and maintenance of medical records; accurate, efficient scheduling of patient visits and accurate entry of ICD-10 and CPT-4 codes for patient charge and documentation purposes; accurate transcription of non‑medical dictation; timely submission of reports.
Facility BMA Express Care
Location Elizabethtown, North Carolina
Department BMA Express Care
Job Family Clinics - Outpatient
Work Shift Days (United States of America)
Major Job Functions
Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow‑up visits and procedures.
Ensure the completion of new patient information and update information for the medical record.
Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately.
Collect monies from patients in payment of bill or insurance deductible and co‑payment on outpatient accounts; document receipts; prepare cash report at day’s end.
Order all outside tests requested by the doctor; schedule patient appointments and confirm.
Enter ICD‑10 and CPT‑4 coding patient activity information, procedures into data processing system daily.
Transcribe all non‑medical dictation.
Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager.
File, fax and/or mail reports and records.
Compile and submit month‑end reports in a timely manner.
Assist in tracking supply inventory. Notify Office Supervisor/Coordinator when supplies need to be reordered.
Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy.
Assists as required in non‑invasive medical procedures or as security observer.
As possible, knows where administrative/medical staff can be located and directs emergency messages.
Other duties as assigned.
Minimum Qualifications
High school diploma or equivalent required.
Business‑related courses preferred.
Work Experience
1‑2 years clerical experience.
Medical business office or significant public contact preferred.
Knowledge, Skills, And Abilities Required
Medical Terminology.
PC skills preferred.
Type 45‑55 words per minute accurately.
Tact and ability to deal with patients under stress.
Good planning and organizational abilities.
Speaking and hearing necessary to converse with the public.
Knowledge of ICD‑10 and CPT‑4 coding for Part B billables is preferred.
Physical Requirements
Must be able to see and read printed data and monitor screens.
Manual dexterity.
Visual and auditory acuity to collect information.
Verbal communication skills.
Ability to lift, stoop, bend, kneel, reach.
Required Licenses And Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity.
Seniority Level Entry level
Employment Type Part‑time
Job Function Health Care Provider
Industries Hospitals and Health Care
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Facility BMA Express Care
Location Elizabethtown, North Carolina
Department BMA Express Care
Job Family Clinics - Outpatient
Work Shift Days (United States of America)
Major Job Functions
Register patients expediently while obtaining accurate information; schedule patient appointments for initial and follow‑up visits and procedures.
Ensure the completion of new patient information and update information for the medical record.
Receive calls regarding appointments; determine the appropriate provider, length, and type of appointment; schedule appointments accurately.
Collect monies from patients in payment of bill or insurance deductible and co‑payment on outpatient accounts; document receipts; prepare cash report at day’s end.
Order all outside tests requested by the doctor; schedule patient appointments and confirm.
Enter ICD‑10 and CPT‑4 coding patient activity information, procedures into data processing system daily.
Transcribe all non‑medical dictation.
Submit billing invoices to billing/collection department daily, under the supervision of the Physician Billing Manager.
File, fax and/or mail reports and records.
Compile and submit month‑end reports in a timely manner.
Assist in tracking supply inventory. Notify Office Supervisor/Coordinator when supplies need to be reordered.
Serve as receptionist, greeting and directing patients, answering phone in a manner that supports Clinic Guest Relations Policy.
Assists as required in non‑invasive medical procedures or as security observer.
As possible, knows where administrative/medical staff can be located and directs emergency messages.
Other duties as assigned.
Minimum Qualifications
High school diploma or equivalent required.
Business‑related courses preferred.
Work Experience
1‑2 years clerical experience.
Medical business office or significant public contact preferred.
Knowledge, Skills, And Abilities Required
Medical Terminology.
PC skills preferred.
Type 45‑55 words per minute accurately.
Tact and ability to deal with patients under stress.
Good planning and organizational abilities.
Speaking and hearing necessary to converse with the public.
Knowledge of ICD‑10 and CPT‑4 coding for Part B billables is preferred.
Physical Requirements
Must be able to see and read printed data and monitor screens.
Manual dexterity.
Visual and auditory acuity to collect information.
Verbal communication skills.
Ability to lift, stoop, bend, kneel, reach.
Required Licenses And Certifications Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity.
Seniority Level Entry level
Employment Type Part‑time
Job Function Health Care Provider
Industries Hospitals and Health Care
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