Church's Chicken PR
Guest Service - Restaurant 200428 - 1320 Clay Street, Vicksburg, MS 39183
Church's Chicken PR, Vicksburg, Mississippi, us, 39182
Guest Service - Restaurant 200428
– 1320 Clay Street, Vicksburg, MS 39183 | Church's Chicken PR
Reports To (Title):
Restaurant General Manager
Department:
Field Operations
Job Summary:
To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM"). Accomplishes tasks in a timely and orderly manner.
Key Duties / Responsibilities
Greets all customers with a sincere smile, making them feel welcome through a positive, pleasant, and enthusiastic attitude.
Takes and fills the customer's order within the company‑mandated service time.
Suggestive upsell of products as directed by management.
Collects money and delivers the order to the customer.
Immediately attends to any customer service problem or complaint and notifies the manager as needed.
Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down the drawer at the end of the shift to ensure accuracy.
Immediately notifies the Manager in Charge of any deletions, over‑rings or equipment problems.
Ensures that all product holding times are strictly observed.
Ensures products on the counter or in the display case are properly rotated and attractively displayed.
Keeps the display case interior and exterior clean at all times.
Stocks the service area with a sufficient supply of napkins, cups, lids, etc., and maintains an adequate supply of iced tea.
Performs all other duties as assigned.
Position Requirements (Education, Qualifications, Experience)
High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified.
Position Qualifications/Functional Skills
Knowledge of all restaurant policies, practices and operational and human resources procedures.
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Must be able to succeed in a fast‑paced work environment.
Must be able to receive money and accurately count back change.
Practices adequate security measures in cash handling, makes frequent cash drops and maintains a minimum amount of cash in the drawer.
Basic computer skills.
Reports to work timely for each scheduled shift.
If you’re hungry for a career that’s fun, fast‑paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick‑service restaurant. We make real comfort food that makes a difference in people's lives, and for over 60 years, our restaurant has been a place where hard‑working people can get ahead and go on to do amazing things by serving others.
Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
Seniority level
Entry level
Employment type
Part‑time
Job function
Management and Manufacturing
Industries
Human Resources Services
Referrals increase your chances of interviewing at Church's Chicken PR by 2x.
Get notified about new Guest Services Specialist jobs in
Vicksburg, MS .
#J-18808-Ljbffr
– 1320 Clay Street, Vicksburg, MS 39183 | Church's Chicken PR
Reports To (Title):
Restaurant General Manager
Department:
Field Operations
Job Summary:
To serve each guest courteously, quickly and efficiently while adhering to the procedures in the Service Section of the Church's Operating Standards Manual (the "OSM"). Accomplishes tasks in a timely and orderly manner.
Key Duties / Responsibilities
Greets all customers with a sincere smile, making them feel welcome through a positive, pleasant, and enthusiastic attitude.
Takes and fills the customer's order within the company‑mandated service time.
Suggestive upsell of products as directed by management.
Collects money and delivers the order to the customer.
Immediately attends to any customer service problem or complaint and notifies the manager as needed.
Verifies opening reading and bank. Is accountable and responsible for all cash issued and received at their register during their shift and all guest checks used. Counts down the drawer at the end of the shift to ensure accuracy.
Immediately notifies the Manager in Charge of any deletions, over‑rings or equipment problems.
Ensures that all product holding times are strictly observed.
Ensures products on the counter or in the display case are properly rotated and attractively displayed.
Keeps the display case interior and exterior clean at all times.
Stocks the service area with a sufficient supply of napkins, cups, lids, etc., and maintains an adequate supply of iced tea.
Performs all other duties as assigned.
Position Requirements (Education, Qualifications, Experience)
High school diploma or GED; at least 6 months of experience that is directly related to the duties and responsibilities specified.
Position Qualifications/Functional Skills
Knowledge of all restaurant policies, practices and operational and human resources procedures.
Excellent interpersonal skills and the ability to interact professionally with individuals at all levels, both internally and externally.
Must be able to succeed in a fast‑paced work environment.
Must be able to receive money and accurately count back change.
Practices adequate security measures in cash handling, makes frequent cash drops and maintains a minimum amount of cash in the drawer.
Basic computer skills.
Reports to work timely for each scheduled shift.
If you’re hungry for a career that’s fun, fast‑paced and loaded with opportunity, then you’ve come to the right place. At Church's®, we’re not your typical quick‑service restaurant. We make real comfort food that makes a difference in people's lives, and for over 60 years, our restaurant has been a place where hard‑working people can get ahead and go on to do amazing things by serving others.
Church's Chicken is an equal employment opportunity employer and makes hiring and employment decisions without regard to race, color, religion, sex, national origin, age, disability, genetic information or any other factor prohibited by applicable law.
Seniority level
Entry level
Employment type
Part‑time
Job function
Management and Manufacturing
Industries
Human Resources Services
Referrals increase your chances of interviewing at Church's Chicken PR by 2x.
Get notified about new Guest Services Specialist jobs in
Vicksburg, MS .
#J-18808-Ljbffr