Hilton New Orleans Riverside
Room Service Coordinator (Full-Time) *free parking*
Hilton New Orleans Riverside, New Orleans, Louisiana, United States, 70123
Room Service Coordinator (Full-Time) *free parking*
Join to apply for the
Room Service Coordinator (Full-Time) *free parking*
role at
Hilton New Orleans Riverside
What will I be doing?
Collecting all tickets for incoming orders and assigning each one to a server according to the rotation schedule provided by the sign-in sheet
Logging & assigning all orders and amenities on the trip sheet while noting: where the order is going & who it is for, who is taking it, and when they left with the order, and adding any special notes about the delivery
Responding to guest complaints in a positive manner, negotiating compromises, and implementing solution
Promptly answering Room Service calls, promoting QR code ordering, announcing menu items, and answering questions regarding preparation methods & options
Calling guests to clarify special requests or substitutions with On-Demand orders, providing clear, accurate and positive options when available
Processing payment for orders upon return of the IRD Server
Complying with accounting guidelines regarding receipt of payments, check total verification, and tip disbursement
What are we looking for?
Hospitality – We're passionate about delivering exceptional guest experiences
Integrity – We do the right thing, all the time
Leadership – We're leaders in our industry and in our communities
Teamwork – We're team players in everything we do
Ownership – We're the owners of our actions and decisions
Now – We operate with a sense of urgency and discipline
Key attributes
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Work Locations Hilton New Orleans Riverside
Schedule Full-time
Brand Hilton Hotels & Resorts
Job Food and Beverage
Seniority level Entry level
Employment type Full-time
Job function
Design, Art/Creative, and Information Technology
Hospitality
#J-18808-Ljbffr
Room Service Coordinator (Full-Time) *free parking*
role at
Hilton New Orleans Riverside
What will I be doing?
Collecting all tickets for incoming orders and assigning each one to a server according to the rotation schedule provided by the sign-in sheet
Logging & assigning all orders and amenities on the trip sheet while noting: where the order is going & who it is for, who is taking it, and when they left with the order, and adding any special notes about the delivery
Responding to guest complaints in a positive manner, negotiating compromises, and implementing solution
Promptly answering Room Service calls, promoting QR code ordering, announcing menu items, and answering questions regarding preparation methods & options
Calling guests to clarify special requests or substitutions with On-Demand orders, providing clear, accurate and positive options when available
Processing payment for orders upon return of the IRD Server
Complying with accounting guidelines regarding receipt of payments, check total verification, and tip disbursement
What are we looking for?
Hospitality – We're passionate about delivering exceptional guest experiences
Integrity – We do the right thing, all the time
Leadership – We're leaders in our industry and in our communities
Teamwork – We're team players in everything we do
Ownership – We're the owners of our actions and decisions
Now – We operate with a sense of urgency and discipline
Key attributes
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
Work Locations Hilton New Orleans Riverside
Schedule Full-time
Brand Hilton Hotels & Resorts
Job Food and Beverage
Seniority level Entry level
Employment type Full-time
Job function
Design, Art/Creative, and Information Technology
Hospitality
#J-18808-Ljbffr