Inside Higher Ed
Administrative Support II General Studies (Testing and Assessment)
Inside Higher Ed, Appleton, Wisconsin, United States, 54914
Administrative Support II General Studies (Testing and Assessment)
Join to apply for the
Administrative Support II General Studies (Testing and Assessment)
role at
Fox Valley Technical College .
Job Category:
Regular Support Staff Worksite:
Appleton Main Campus Hours Per Week:
40
Job Description Summary:
Provides administrative support for the General Studies Division, primarily in the Testing Center in Appleton on weekdays, late morning to early evenings, and Saturdays. Responsibilities include proctoring exams, maintaining test security, assisting students and staff, and performing clerical and reporting tasks to ensure smooth operations.
Essential Functions and Responsibilities
Assist students and staff in person and by phone, provide information and referrals, communicate class cancellations and Testing Center policies.
Proctor exams for FVTC and outside organizations, administer standardized tests (e.g., TABE, Accuplacer, Pearson Vue), maintain security of testing materials and environment.
Collect, score, and record assessment results, prepare Testing Center usage reports, verify payment of assessment fees and process paperwork.
Troubleshoot computer-based testing issues and refer technical problems to appropriate staff.
Schedule students for testing sessions, contact students on waiting lists, coordinate internal meetings and events as needed.
Non‑Essential Functions and Responsibilities
Provide backup support to other division staff.
Assist with Open House and General Studies activities.
Contribute ideas for process improvements.
Minimum Qualifications
Associate Degree in Administrative Assistant or related field.
Two years of recent office and customer service experience.
Licenses, Certifications, and Other Requirements
Intermediate skills in Microsoft Word, PowerPoint, and Excel; PeopleSoft preferred.
Pearson Vue, TABE, Accuplacer, and/or Bennett Mechanical certifications a plus; training provided if none.
Valid Driver's License with acceptable Motor Vehicle Record check required.
Work Environment
Work must be completed in person.
Work may occur at multiple campuses, community sites, or virtually.
Work occurs weekdays late morning through early evening, and Saturdays until 1 pm.
Flexibility in work schedule required.
Physical Requirements
Sitting: extended periods, computer use.
Mobility: occasional movement for meetings, office tours, or events.
Repetitive motions: typing without discomfort.
Communication: clear verbal and written skills.
Travel: off‑site proctoring may be required.
Driving: valid driver’s license and ability to operate a vehicle.
EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Additional Information Starting Range: $21.88 – $25.74 per hour. Pay is based on experience, qualifications, education, and relevant certifications. Internal applicants receive wage based on applicable compensation guidelines.
For questions regarding the College’s nondiscrimination policy, contact: Rayon Brown – rayon.brown6751@fvtc.edu (Affirmative Action), TitleIX@fvtc.edu (sex-based discrimination or harassment), or Dan Squires – daniel.squires3328@fvtc.edu (Disability related discrimination).
How to Apply To apply, please visit: https://fvtc.wd1.myworkdayjobs.com/en-US/FVTC/job/Appleton-WI/Administrative-Support-II---General-Studies--Testing-and-Assessment-_JR2025-1507
#J-18808-Ljbffr
Administrative Support II General Studies (Testing and Assessment)
role at
Fox Valley Technical College .
Job Category:
Regular Support Staff Worksite:
Appleton Main Campus Hours Per Week:
40
Job Description Summary:
Provides administrative support for the General Studies Division, primarily in the Testing Center in Appleton on weekdays, late morning to early evenings, and Saturdays. Responsibilities include proctoring exams, maintaining test security, assisting students and staff, and performing clerical and reporting tasks to ensure smooth operations.
Essential Functions and Responsibilities
Assist students and staff in person and by phone, provide information and referrals, communicate class cancellations and Testing Center policies.
Proctor exams for FVTC and outside organizations, administer standardized tests (e.g., TABE, Accuplacer, Pearson Vue), maintain security of testing materials and environment.
Collect, score, and record assessment results, prepare Testing Center usage reports, verify payment of assessment fees and process paperwork.
Troubleshoot computer-based testing issues and refer technical problems to appropriate staff.
Schedule students for testing sessions, contact students on waiting lists, coordinate internal meetings and events as needed.
Non‑Essential Functions and Responsibilities
Provide backup support to other division staff.
Assist with Open House and General Studies activities.
Contribute ideas for process improvements.
Minimum Qualifications
Associate Degree in Administrative Assistant or related field.
Two years of recent office and customer service experience.
Licenses, Certifications, and Other Requirements
Intermediate skills in Microsoft Word, PowerPoint, and Excel; PeopleSoft preferred.
Pearson Vue, TABE, Accuplacer, and/or Bennett Mechanical certifications a plus; training provided if none.
Valid Driver's License with acceptable Motor Vehicle Record check required.
Work Environment
Work must be completed in person.
Work may occur at multiple campuses, community sites, or virtually.
Work occurs weekdays late morning through early evening, and Saturdays until 1 pm.
Flexibility in work schedule required.
Physical Requirements
Sitting: extended periods, computer use.
Mobility: occasional movement for meetings, office tours, or events.
Repetitive motions: typing without discomfort.
Communication: clear verbal and written skills.
Travel: off‑site proctoring may be required.
Driving: valid driver’s license and ability to operate a vehicle.
EOE/ADA Statement Fox Valley Technical College (FVTC) is an Equal Opportunity Employer (EOE). In compliance with the Americans with Disabilities Act (ADA), FVTC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Additional Information Starting Range: $21.88 – $25.74 per hour. Pay is based on experience, qualifications, education, and relevant certifications. Internal applicants receive wage based on applicable compensation guidelines.
For questions regarding the College’s nondiscrimination policy, contact: Rayon Brown – rayon.brown6751@fvtc.edu (Affirmative Action), TitleIX@fvtc.edu (sex-based discrimination or harassment), or Dan Squires – daniel.squires3328@fvtc.edu (Disability related discrimination).
How to Apply To apply, please visit: https://fvtc.wd1.myworkdayjobs.com/en-US/FVTC/job/Appleton-WI/Administrative-Support-II---General-Studies--Testing-and-Assessment-_JR2025-1507
#J-18808-Ljbffr