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Richline Group, a Berkshire Hathaway Company

Social Media Manager

Richline Group, a Berkshire Hathaway Company, New York, New York, us, 10261

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Social Media Manager

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Richline Group, a Berkshire Hathaway Company

Richline Group, a Berkshire Hathaway Company provided pay range This range is provided by Richline Group, a Berkshire Hathaway Company. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $70,000.00/yr - $80,000.00/yr

ABOUT OUR COMPANY:

Richline Group, Inc., a wholly owned subsidiary of Berkshire Hathaway Inc. since 2007, is the USA’s foremost, financially strong Jewelry Manufacturer, Distributor and Marketer. Richline Group’s mission, "One Vision, One Goal, One Team," denotes the establishment of an integrated corporate branding, manufacturing, and distribution strategy.

Are you driven by data, creativity, and the psychology of why content works? Do you thrive in fast paced digital environments and enjoy building high performing social ecosystems that increase revenue, expand brand reach, and strengthen community trust? Do you love jewelry, fashion, and the evolving landscape of social media strategy? If yes, this role may be the perfect fit for you.

The Opportunity

We are seeking an experienced Social Media Manager and Strategist to join our Digital Marketing Team at Richline Group and lead all social media efforts for our direct to consumer brand, Silpada. This role leads organic and paid social strategy, content planning, UGC integration, influencer partnerships, and community growth across Facebook, Instagram, Pinterest, TikTok, LTK, and emerging platforms. The ideal candidate will be both creative and analytical, with strong communication skills and a deep understanding of social media trends, consumer behavior, and brand storytelling.

What You Will Do

Strategic Leadership: Own and implement the overarching social media strategy across all channels to drive brand awareness, engagement, and revenue growth

Develop a cohesive full funnel content strategy that integrates organic content, UGC, influencers, and paid advertising

Build monthly and quarterly social roadmaps aligned with marketing campaigns, product launches, and business goals

Monitor industry trends, platform updates, competitor activity, and consumer behavior to ensure the brand stays ahead of the curve

Content Direction and Creative Briefing: Write clear and compelling creative briefs for the social content team and for paid social ads

Oversee production of brand content and UGC, including requesting, directing, reviewing, and approving assets

Lead concept development for campaigns, storytelling hooks, Reels, TikTok series, evergreen UGC, and influencer collaborations

Maintain consistent brand voice and visual identity across all social platforms

Content Execution and Publishing: Schedule, publish, and manage all social media posts across channels

Ensure the content calendar is optimized for engagement, reach, and revenue

Collaborate with marketing, creative, and merchandising teams to ensure accuracy and alignment across campaigns

UGC Strategy and Production: Develop and execute the full UGC strategy to support paid ads and organic channels

Create UGC assets personally when needed

Recruit, brief, and manage UGC creators and negotiate usage rights

Write UGC contracts and usage right agreements

Review and approve all UGC submissions for quality and brand fit

Influencer Relations and Partnerships: Manage influencer programs from outreach and negotiations to onboarding and ongoing communication

Identify new talent partners and build long term relationships with creators aligned with the brand ethos

Track influencer performance, conversions, and ROI

Paid Social Support: Collaborate with the paid media team on creative direction, audience development, and performance insights

Provide creative briefs, UGC concepts, hooks, and messaging that support paid ad performance

Ensure that paid and organic strategies complement each other

Community Management: Monitor all social channels and respond to customer questions, comments, and engagement opportunities

Maintain a supportive and positive brand community

Identify customer insights and report emerging themes to the marketing team

Data, Analytics, and Reporting: Track, analyze, and interpret social media performance metrics including engagement, CTR, CTA performance, ROAS, ACOS, CPA, conversion rate, audience growth, and content level KPIs

Produce detailed monthly performance reports for the executive team

Recommend optimizations and new initiatives based on data

Cross Functional Collaboration: Work closely with creative, marketing, merchandising, and paid media teams to ensure cohesive messaging and execution

Contribute to digital strategy meetings and campaign kickoff sessions

Support brand storytelling and strategic initiatives across email, site, and advertising

What You Will Need

Bachelor’s Degree in Marketing, Public Relations, Communications, Business, or a related field

5 to 7 years of experience in social media management for an ecommerce brand or retailer

Advanced understanding of social media platforms, algorithms, and content best practices

Strong experience with social scheduling software such as Later or equivalent

Proficiency with analytics tools such as Google Analytics, Meta Insights, Pinterest Analytics, and TikTok Analytics

Deep understanding of KPIs including ROAS, CPA, ACOS, CTR, conversion rate, and customer acquisition metrics

Exceptional writing, editing, and communication skills

Strong creative thinking with the ability to ideate and execute visually appealing content and campaigns

Experience managing influencers, negotiating deliverables, and overseeing creator partnerships

Ability to multitask, adapt quickly, problem solve, and thrive in a creative environment

Strong organizational skills and attention to detail

Proficiency with Excel, Smartsheet, and PowerPoint

Experience with video editing and short form content creation is a plus

Schedule

General hours are 9am to 5:30pm with the expectation to monitor social platforms on evenings and weekends when necessary

Hybrid opportunities available

Benefits

401(k)

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Vision insurance

To be considered, please apply directly on our career page:

https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=9f0e7c92-7cda-4bfe-ab8c-629c4676e9f1&ccId=19000101_000001&jobId=584903&lang=en_US&source=EN

Seniority level

Associate

Employment type

Full-time

Job function

Marketing, Advertising, and Strategy/Planning

Industries

Retail Luxury Goods and Jewelry

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