NAVY EXCHANGE SERVICE COMMAND (NEXCOM)
Front Desk Night Audit Guest Service Representative PT w/Benefits
NAVY EXCHANGE SERVICE COMMAND (NEXCOM), Silverdale, Washington, United States, 98315
Front Desk Night Audit Guest Service Representative PT w/Benefits
Join the
Front Desk Night Audit Guest Service Representative PT w/Benefits
role at
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) .
Location:
Navy Gateway Inns & Suites – Silverdale, WA.
Opportunity:
Eligible for a $600 hiring incentive (must meet eligibility requirements).
We build a dependable, service‑driven front desk team to deliver outstanding hospitality around the clock. This position will primarily cover swing shift and overnights to ensure every guest receives top‑quality service.
What You’ll Do
Welcoming guests, checking them in and out, and assigning rooms.
Answering phones, responding to questions, and assisting with reservations or cancellations.
Using our property management system (PMS) to update guest information and process transactions.
Handling guest requests, resolving issues, and escalating concerns when needed.
Managing lost and found inquiries and logging maintenance requests.
Keeping the front desk and lobby area clean, organized, and secure.
Providing information about on‑base amenities, hotel services, and local attractions.
Supporting shift coverage on weekends, holidays, and during inclement weather.
What It Takes To Succeed
Customer service or office/clerical experience.
Strong communication and multitasking skills.
Flexibility to work a rotating schedule, including overnights, weekends, and holidays.
Team‑oriented with a professional, positive attitude.
Ability to pass a background check.
Valid driver’s license may be required.
Required Experience
1 year of experience in progressively responsible work related to the position to be filled.
1 year general office clerical experience.
Preferred Experience
Hospitality or hotel front desk experience.
Familiarity with PMS systems like Epitome.
Cash handling or night audit reconciliation.
Experience with military lodging operations is a plus.
Benefits Begin Day One Competitive federal salary and comprehensive benefits package.
Benefits begin on DAY ONE.
Medical, vision, and dental.
401(k) & pension plan.
Life insurance.
Sick and annual leave accruals.
Continuity of employment programs for military spouses.
Tax‑free shopping worldwide at any Navy Exchange location.
Access to on‑base amenities, including lodging, bowling, gym, movie theaters, & much more (where available).
Employee Assistance Plan (EAP) and LifeMart discount savings program.
We’re committed to “growth, service, and balance” – if you’re ready to join a team that values teamwork, apply today.
Primary Location:
Washington, Silverdale.
Schedule:
Part‑time (20–34.5 hours).
Unposting Date:
Ongoing.
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Front Desk Night Audit Guest Service Representative PT w/Benefits
role at
NAVY EXCHANGE SERVICE COMMAND (NEXCOM) .
Location:
Navy Gateway Inns & Suites – Silverdale, WA.
Opportunity:
Eligible for a $600 hiring incentive (must meet eligibility requirements).
We build a dependable, service‑driven front desk team to deliver outstanding hospitality around the clock. This position will primarily cover swing shift and overnights to ensure every guest receives top‑quality service.
What You’ll Do
Welcoming guests, checking them in and out, and assigning rooms.
Answering phones, responding to questions, and assisting with reservations or cancellations.
Using our property management system (PMS) to update guest information and process transactions.
Handling guest requests, resolving issues, and escalating concerns when needed.
Managing lost and found inquiries and logging maintenance requests.
Keeping the front desk and lobby area clean, organized, and secure.
Providing information about on‑base amenities, hotel services, and local attractions.
Supporting shift coverage on weekends, holidays, and during inclement weather.
What It Takes To Succeed
Customer service or office/clerical experience.
Strong communication and multitasking skills.
Flexibility to work a rotating schedule, including overnights, weekends, and holidays.
Team‑oriented with a professional, positive attitude.
Ability to pass a background check.
Valid driver’s license may be required.
Required Experience
1 year of experience in progressively responsible work related to the position to be filled.
1 year general office clerical experience.
Preferred Experience
Hospitality or hotel front desk experience.
Familiarity with PMS systems like Epitome.
Cash handling or night audit reconciliation.
Experience with military lodging operations is a plus.
Benefits Begin Day One Competitive federal salary and comprehensive benefits package.
Benefits begin on DAY ONE.
Medical, vision, and dental.
401(k) & pension plan.
Life insurance.
Sick and annual leave accruals.
Continuity of employment programs for military spouses.
Tax‑free shopping worldwide at any Navy Exchange location.
Access to on‑base amenities, including lodging, bowling, gym, movie theaters, & much more (where available).
Employee Assistance Plan (EAP) and LifeMart discount savings program.
We’re committed to “growth, service, and balance” – if you’re ready to join a team that values teamwork, apply today.
Primary Location:
Washington, Silverdale.
Schedule:
Part‑time (20–34.5 hours).
Unposting Date:
Ongoing.
#J-18808-Ljbffr