Voa-Gny
Posted Tuesday, December 9, 2025 at 5:00 AM
Volunteers of America‑Greater New York (VOA‑Greater New York) is an anti‑poverty organization working to end homelessness in the New York area by 2050. We operate over 60 programs across New York City, Northern New Jersey and Westchester County, offering emergency, transitional and permanent housing for families, survivors of domestic violence, people living with HIV/AIDS, veterans, youth aging out of foster care, adults with behavioral health or substance use needs, and more. In addition we run a special‑education preschool program.
The
Shift Supervisor
assists clients and guests, ensuring that their requests are met. The supervisor coordinates non‑clinical needs, greets guests, maintains security, and manages the client‑care team. They orient clients to the program, engage clients in services, protect client rights, promote safety, and clarify facility rules. Location
Bronx, NY 10462 Responsibilities
The Shift Supervisor oversees all front‑desk staff activities, ensuring adherence to policy, proper documentation, and building safety. They schedule and conduct shift rounds, coach staff on client participation, manage electronic record entries, provide emergency responses (including crisis management, first aid, CPR, and fire response), and complete incident reports per program and funder guidelines. Minimum Qualifications
High school degree or GED preferred, with at least one year of relevant experience. Valid state driver’s license with a safe driving record that meets agency policy preferred. Ability to communicate professionally (oral and written) with Spanish‑speaking clients preferred. Certifications (required within 90 days of hire – VOA will cover the cost)
CPR/First Aid Front Handler's Safety Certification Front‑desk supervision and documentation compliance Building safety monitoring and scheduled shift rounds Client participation oversight and customer service excellence Client transportation coordination and record entry Emergency response (first aid, CPR, fire response) Incident report completion per program manual and funder guidelines Benefits
Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Benefits for part‑time employees may vary. Equal Opportunity Employer
VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
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Shift Supervisor
assists clients and guests, ensuring that their requests are met. The supervisor coordinates non‑clinical needs, greets guests, maintains security, and manages the client‑care team. They orient clients to the program, engage clients in services, protect client rights, promote safety, and clarify facility rules. Location
Bronx, NY 10462 Responsibilities
The Shift Supervisor oversees all front‑desk staff activities, ensuring adherence to policy, proper documentation, and building safety. They schedule and conduct shift rounds, coach staff on client participation, manage electronic record entries, provide emergency responses (including crisis management, first aid, CPR, and fire response), and complete incident reports per program and funder guidelines. Minimum Qualifications
High school degree or GED preferred, with at least one year of relevant experience. Valid state driver’s license with a safe driving record that meets agency policy preferred. Ability to communicate professionally (oral and written) with Spanish‑speaking clients preferred. Certifications (required within 90 days of hire – VOA will cover the cost)
CPR/First Aid Front Handler's Safety Certification Front‑desk supervision and documentation compliance Building safety monitoring and scheduled shift rounds Client participation oversight and customer service excellence Client transportation coordination and record entry Emergency response (first aid, CPR, fire response) Incident report completion per program manual and funder guidelines Benefits
Prescription Coverage Life Insurance Retirement Plan Tuition Reimbursement Paid Time Off, including a Paid Birthday Holiday And much more! Benefits for part‑time employees may vary. Equal Opportunity Employer
VOA‑Greater New York is an Equal Opportunity Employer/Vets/Disabled/Other Protected Categories. Apply today!
#J-18808-Ljbffr