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Loma Linda University

Risk Mgmt Claims Assistant

Loma Linda University, San Bernardino, California, United States, 92409

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Shared Services: Risk Management (Full-Time, Day Shift) Job Summary: The Risk Mgmt Claims Assistant supports the department by assisting employees and vendors by answering inquiries and directing callers to the appropriate contact. Handles multiple functions related to the business operations, claims processing, and office workflows. Performs other duties as needed.

Education and Experience

Two years of experience in claims processes or related area required.

One year of experience in medical terminology preferred.

Knowledge and Skills

Able to read

Write legibly

Speak in English with professional quality

Use computer, printer, and software programs necessary to the position (e.g., Word, Excel, Outlook, PowerPoint)

Operate/troubleshoot basic office equipment required for the position

Relate and communicate positively, effectively, and professionally with others

Work calmly and respond courteously when under pressure

Collaborate and accept direction

Communicate effectively in English, in person, in writing, and on the telephone

Think critically

Manage multiple assignments effectively

Organize and prioritize workload

Work well under pressure

Problem solve

Recall information with accuracy

Pay close attention to detail

Work independently with minimal supervision

Able to distinguish colors as necessary

Hear sufficiently for general conversation in person and on the telephone, and identify and distinguish various sounds associated with the workplace

See adequately to read computer screens, and written documents necessary to the position

Licensures and Certifications None.

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