Peakzi
Dispatcher – Electrical Services
Who We Are
Founded in 2006, we are a family-owned and operated business proudly serving our community with dependable, high-quality electrical services. Our success comes from the loyalty of our customers—people who trust us for everything from rewiring and remodeling to routine electrical needs. Their continued support drives us to deliver excellence every day, and we take pride in being the team they return to time and time again. We are looking for a skilled and service-focused Dispatcher to join our team in our Milton office. In this role, you will be the central hub of communication—supporting technicians, assisting customers, and ensuring our operations flow smoothly from start to finish. What You’ll Do
Real-Time Scheduling Manage and adjust daily schedules to meet customer needs and maximize technician productivity. Technician Routing Route technicians efficiently based on skill set, location, job priority, and schedule changes. Customer Communication Answer incoming calls, provide service updates, confirm appointments, and maintain a friendly, professional tone with every interaction. Ongoing Updates Keep both technicians and customers informed throughout the day with clear, timely updates regarding job status, ETAs, delays, or changes. Operational Coordination Track job progress, anticipate conflicts, and proactively resolve scheduling challenges to keep the day running smoothly. What Makes You a Great Fit
Integrity – You do what’s right, follow through on commitments, and earn trust from both customers and team members. Strong Communication Style – Clear, confident, and compassionate communication is your strength. Reliability – You are consistent, punctual, and dependable—someone the team can count on. Team Alignment – You work collaboratively and contribute positively to a fast-paced, service-driven environment. Qualifications
Experience in dispatching, scheduling, customer service, or a related field (experience in the electrical or home services industry is a plus). Strong multitasking and organizational abilities. Ability to stay calm under pressure and pivot quickly when plans change. Proficient with dispatching or scheduling software (training provided). Excellent phone etiquette and customer service skills. What’s In It for You
Competitive wages Full benefits, including health, dental, vision, retirement, and life / disability insurance Paid time off (PTO) Year-round stability — we stay busy, so you never have to worry about inconsistent hours Growth potential — this role has a clear path to becoming a team leader Continual training & education to support your professional development
#J-18808-Ljbffr
Who We Are
Founded in 2006, we are a family-owned and operated business proudly serving our community with dependable, high-quality electrical services. Our success comes from the loyalty of our customers—people who trust us for everything from rewiring and remodeling to routine electrical needs. Their continued support drives us to deliver excellence every day, and we take pride in being the team they return to time and time again. We are looking for a skilled and service-focused Dispatcher to join our team in our Milton office. In this role, you will be the central hub of communication—supporting technicians, assisting customers, and ensuring our operations flow smoothly from start to finish. What You’ll Do
Real-Time Scheduling Manage and adjust daily schedules to meet customer needs and maximize technician productivity. Technician Routing Route technicians efficiently based on skill set, location, job priority, and schedule changes. Customer Communication Answer incoming calls, provide service updates, confirm appointments, and maintain a friendly, professional tone with every interaction. Ongoing Updates Keep both technicians and customers informed throughout the day with clear, timely updates regarding job status, ETAs, delays, or changes. Operational Coordination Track job progress, anticipate conflicts, and proactively resolve scheduling challenges to keep the day running smoothly. What Makes You a Great Fit
Integrity – You do what’s right, follow through on commitments, and earn trust from both customers and team members. Strong Communication Style – Clear, confident, and compassionate communication is your strength. Reliability – You are consistent, punctual, and dependable—someone the team can count on. Team Alignment – You work collaboratively and contribute positively to a fast-paced, service-driven environment. Qualifications
Experience in dispatching, scheduling, customer service, or a related field (experience in the electrical or home services industry is a plus). Strong multitasking and organizational abilities. Ability to stay calm under pressure and pivot quickly when plans change. Proficient with dispatching or scheduling software (training provided). Excellent phone etiquette and customer service skills. What’s In It for You
Competitive wages Full benefits, including health, dental, vision, retirement, and life / disability insurance Paid time off (PTO) Year-round stability — we stay busy, so you never have to worry about inconsistent hours Growth potential — this role has a clear path to becoming a team leader Continual training & education to support your professional development
#J-18808-Ljbffr