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Vaco Recruiter Services

Billing and Collections Specialist

Vaco Recruiter Services, Irvine, California, United States, 92713

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We are seeking a detail-oriented and proactive

Billing and Collections Specialist

to join our client’s team. In this role, you will be responsible for managing and collecting outstanding accounts receivable balances, communicating with clients to resolve past‑due accounts, and ensuring timely payments.

Key Responsibilities

Monitor aging reports and proactively contact customers with overdue accounts

Communicate via phone, email, and written correspondence to collect outstanding balances

Negotiate payment plans and resolve billing issues in a courteous and professional manner

Maintain accurate records of all collection activity in internal systems

Collaborate with internal departments (e.g., Sales, Customer Service, Finance) to address disputes

Process payments, adjustments, and write‑offs as necessary

Recommend accounts for escalation, legal action, or third‑party collection if needed

Ensure compliance with all federal, state, and local laws related to collections

Qualifications

High school diploma or equivalent (Associate’s or Bachelor’s degree in Accounting, Finance, or Business preferred)

3+ years of experience in collections, accounts receivable, or a related field

Familiarity with accounting software (e.g., QuickBooks, SAP, NetSuite, or similar)

Excellent communication, negotiation, and customer service skills

Strong attention to detail and organizational abilities

Ability to work independently and meet deadlines in a fast‑paced environment

Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. As required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company’s 401(k) retirement plan.

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