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ABB Inc.

ABB Talent Pool - Sales Support Specialist, Sales Support Manager

ABB Inc., MacGregor Park, North Carolina, United States

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At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to: Talent Acquisition Partner

Your role and responsibilities In this role, you will have the opportunity to create and complete bids, estimations, and quotations based on customer specifications, requirements, or budget to achieve market competitiveness and high margins for the company. Each day, you will maintain and improve the balance between all ABB units and customers in your area of responsibility. You will also showcase your expertise by collecting and collating the information required to prepare proposals, including both technical and cost elements and by overseeing estimations, bids, and proposals ensuring alignment with ABB standards and targets and leading, developing, and coaching the Sales Support team.

The work model for the role is: #Li_Onsite #Li_Hybrid

This role plays a critical part in facilitating ABB's business growth and supporting various divisions across India, covering multiple locations and clusters. We are seeking highly motivated and innovative professionals for positions such as Sales Support Specialist, Sales Support Manager. This is a valuable opportunity to become part of our talent pool and be considered for upcoming roles across diverse regions and customer sites.

Responsibilities

Defining key targets and ensuring their achievement by overseeing progress and defining improvement actions for customer support and satisfaction.

Ensuring the most competitive offers considering the market situation and customer conditions; and identifying the most effective approach (e.g., direct sales, consortium, or channel) for better serving the customer. Overseeing the validation of terms and conditions (commercial, technical, legal, and pricing) in each offer; and supporting bid/no bid analyses and decisions.

Participating in project risk review processes; and ensuring the required technical support and clarifications are provided to the Sales organizations during technical meetings, product presentations, and negotiations with customers.

Formulating competitive bids, estimates, and quotations by considering the best available product mix and appropriate technical and commercial aspects for each situation.

Creating well-documented tenders in a timely manner and with an appropriate level of detail, including full and accurate costs.

Managing the preparation of technical, financial, and, if required, project management aspects of the bid, estimate, and quotation, indicating prices and trading conditions.

Qualifications for the role

You enjoy preparing and implementing sales support strategies ensuring technical and commercial support for internal and external customers.

You have 3 to 18 years of experience in Bidding & Proposals, Preparing Quotations, Formulating technical & commercial aspects for: PLC, DCS, SCADA substation automation LV (ACB, MCB, MCCB & PCC, MCC) & MV (AIS, GIS, RMU & Relays) Switchgear LV and HV Motors, HT Motors VFD Drives Excitation Systems Analyzers (Liquid, Water & Gas) Field Instruments Power Electronics & PCB.

Ensures quality and timely implementation of projects within the targeted cost.

Degree in Electrical / Mechanical engineering from a reputed university (should be full-time).

You are at ease communicating in English.

A Future Opportunity Please note that this position is part of our talent pipeline and not an active job opening at this time. By applying, you express your interest in future career opportunities with ABB. We value people from different backgrounds. Apply today to be considered for upcoming roles and visit www.abb.com to explore how we drive progress across the globe.

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