HOLT Industrial Rentals
Field Service Technician-HOLT Industrial Rentals
HOLT Industrial Rentals, Corpus Christi, Texas, United States, 78417
Job Summary
The Field Service Technician 1 provides face‑to‑face customer service located off‑site and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning various light and heavy industrial rental equipment. Essential Functions
Model, promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership (VBL) tools to ensure alignment with Vision, Values, and Mission. Work safely at all times and adhere to all applicable safety policies; comply with all company policies, procedures, and standards. Perform minor repairs and minimal troubleshooting off‑site with minimal supervision. Perform minor troubleshooting and minimal diagnoses of equipment malfunctions and failures. Remove and install parts, disassemble and assemble basic components. Test, make adjustments, and verify proper operation of all repairs and adjustments. Prepare and complete all job related documents, write service reports, order parts, and maintain clear customer records; access necessary databases to complete job. Operate equipment and vehicles with possession of all necessary licenses and certificates. Maintain service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation. Adhere to contamination control and HAZMAT rules and regulations. Maintain all company equipment, tools, and vehicle in a good, clean, and working order. Communicate job progress to supervisor and customer as needed. Complete assigned jobs and tasks to meet flat‑rate time and re‑work standards. Work overtime as required by workload and customers’ needs. Complete all assigned Technician Training Path courses and safety training in a timely and proficient manner. Project professionalism with both internal and external customers, including personal appearance; may mentor lower‑level technicians. Require regular and punctual employee attendance. Perform other duties as assigned. Knowledge, Skills, and Abilities
Knowledge of safe work procedures and practices. Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance. Basic knowledge of hydraulics, transmissions, engines, undercarriage, and electrical. Proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems. Exceptional customer service skills. Basic diagnostic and troubleshooting skills. Planning and organizing skills to prioritize and plan work activities; use time efficiently and plan for additional resources. Operation and control skills of equipment or systems. Equipment selection skills to determine the kind of tools and equipment needed to do a job. Ability to communicate clearly and effectively, both verbally and in writing. Ability to operate a crane and forklift, and obtain required certifications/licenses. Ability to meet deadlines and work under fast‑paced, time‑constraining circumstances. Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair. Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. Education and Experience
More than one year of industrial equipment experience required; two or more years preferred. High school diploma or equivalent preferred. MSHA certification preferred. Air conditioning certification preferred. Crane/Rigger certifications preferred. Additional Requirements
Valid driver’s license required. Ability to obtain a valid Commercial Driver’s License (CDL) and maintain an acceptable driving record. Must own required tools to perform repairs. Physical Requirements
Must be able to move objects; use abdominal and lower back muscles to provide support over time without fatigue. Frequently move materials or equipment weighing up to 80 lb. Constant movement and use of limbs; require good manual dexterity, coordination, and stamina. Ascend/descend with gradual or continuous progress by oneself, using both hands and feet; climb up and down ladders and/or equipment. Be able to maneuver safely and work underneath equipment. Routinely react to visual, auditory, and other signals, including alarms and instructions, and visually inspect work. Work Environment
Requires wearing common protective or safety equipment. Regularly works outdoors around moving mechanical parts; noise level may be loud at times. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high‑speed rotating equipment. Required to perform work in cramped spaces and/or high places. Disclaimer: The above statements describe the general nature and level of work performed by employees assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required for this position. All incumbents may be required to perform duties outside their normal responsibilities as needed.
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The Field Service Technician 1 provides face‑to‑face customer service located off‑site and is responsible for minor troubleshooting, diagnosing, repairing, and reconditioning various light and heavy industrial rental equipment. Essential Functions
Model, promote, reinforce, and reward the consistent use of HOLT’s Values Based Leadership (VBL) tools to ensure alignment with Vision, Values, and Mission. Work safely at all times and adhere to all applicable safety policies; comply with all company policies, procedures, and standards. Perform minor repairs and minimal troubleshooting off‑site with minimal supervision. Perform minor troubleshooting and minimal diagnoses of equipment malfunctions and failures. Remove and install parts, disassemble and assemble basic components. Test, make adjustments, and verify proper operation of all repairs and adjustments. Prepare and complete all job related documents, write service reports, order parts, and maintain clear customer records; access necessary databases to complete job. Operate equipment and vehicles with possession of all necessary licenses and certificates. Maintain service vehicle inspection records, daily inspections, and driver logs as required by the Department of Transportation. Adhere to contamination control and HAZMAT rules and regulations. Maintain all company equipment, tools, and vehicle in a good, clean, and working order. Communicate job progress to supervisor and customer as needed. Complete assigned jobs and tasks to meet flat‑rate time and re‑work standards. Work overtime as required by workload and customers’ needs. Complete all assigned Technician Training Path courses and safety training in a timely and proficient manner. Project professionalism with both internal and external customers, including personal appearance; may mentor lower‑level technicians. Require regular and punctual employee attendance. Perform other duties as assigned. Knowledge, Skills, and Abilities
Knowledge of safe work procedures and practices. Basic knowledge of equipment and tools, including their designs, uses, repair, and maintenance. Basic knowledge of hydraulics, transmissions, engines, undercarriage, and electrical. Proficiency with current computer software, related hardware, and basic knowledge of machine electronic systems. Exceptional customer service skills. Basic diagnostic and troubleshooting skills. Planning and organizing skills to prioritize and plan work activities; use time efficiently and plan for additional resources. Operation and control skills of equipment or systems. Equipment selection skills to determine the kind of tools and equipment needed to do a job. Ability to communicate clearly and effectively, both verbally and in writing. Ability to operate a crane and forklift, and obtain required certifications/licenses. Ability to meet deadlines and work under fast‑paced, time‑constraining circumstances. Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair. Ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. Education and Experience
More than one year of industrial equipment experience required; two or more years preferred. High school diploma or equivalent preferred. MSHA certification preferred. Air conditioning certification preferred. Crane/Rigger certifications preferred. Additional Requirements
Valid driver’s license required. Ability to obtain a valid Commercial Driver’s License (CDL) and maintain an acceptable driving record. Must own required tools to perform repairs. Physical Requirements
Must be able to move objects; use abdominal and lower back muscles to provide support over time without fatigue. Frequently move materials or equipment weighing up to 80 lb. Constant movement and use of limbs; require good manual dexterity, coordination, and stamina. Ascend/descend with gradual or continuous progress by oneself, using both hands and feet; climb up and down ladders and/or equipment. Be able to maneuver safely and work underneath equipment. Routinely react to visual, auditory, and other signals, including alarms and instructions, and visually inspect work. Work Environment
Requires wearing common protective or safety equipment. Regularly works outdoors around moving mechanical parts; noise level may be loud at times. May be exposed to weather extremes when working outside in conditions that include inclement weather, heat, cold, and humidity. Exposure to small quantities of chemicals, dust, steam, high‑pressure water, and high‑speed rotating equipment. Required to perform work in cramped spaces and/or high places. Disclaimer: The above statements describe the general nature and level of work performed by employees assigned to this classification. They are not an exhaustive list of all responsibilities, duties, and skills required for this position. All incumbents may be required to perform duties outside their normal responsibilities as needed.
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