Ursinus College
The Bursar Representative assists the Bursar in performing daily operations while providing stellar customer service to all Ursinus customers. This position plays a vital role in ensuring all student accounts are maintained and all customer inquiries are addressed.
Responsibilities
Assists the Bursar in billing students for their tuition and fees.
Cash receipt all incoming payments and deposits to student accounts
Manage the Tuition Insurance claims processing and account reconciliation.
Manage Health Insurance waiver process and account reconciliation
Oversee monthly tuition payment plan reconciliation.
Process student refunds on weekly basis
Backup point of contact for calls, emails, and walk-ins behind concierge.
Assist with providing student account information to families during campus events
Assist with entering adjustments to student accounts resulting from student withdrawals, leaves, dismissal, or graduation including the allocation of student deposits as needed
Assist with collection of past due accounts including working with collection agencies on assignments and changes to account balances and return of accounts
Assists students in solving tuition-related questions.
Performs other related duties as assigned or requeste
Requirements and Qualifications
Preferred: 2-year Associate’s Degree or related experience
Extensive software expertise in Microsoft Office programs, with preference for candidates with familiarity of Colleague Student Information System
An in-depth knowledge of, and passion for, the liberal arts
Demonstrates commitment to diversity in the workplace and in the student population
Excellent written and oral communication skills
A collaborative and transparent approach to problem-solving
A desire to join and foster a dynamic, transformative campus culture
Ability to work nights and weekends on an as-needed basis
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Responsibilities
Assists the Bursar in billing students for their tuition and fees.
Cash receipt all incoming payments and deposits to student accounts
Manage the Tuition Insurance claims processing and account reconciliation.
Manage Health Insurance waiver process and account reconciliation
Oversee monthly tuition payment plan reconciliation.
Process student refunds on weekly basis
Backup point of contact for calls, emails, and walk-ins behind concierge.
Assist with providing student account information to families during campus events
Assist with entering adjustments to student accounts resulting from student withdrawals, leaves, dismissal, or graduation including the allocation of student deposits as needed
Assist with collection of past due accounts including working with collection agencies on assignments and changes to account balances and return of accounts
Assists students in solving tuition-related questions.
Performs other related duties as assigned or requeste
Requirements and Qualifications
Preferred: 2-year Associate’s Degree or related experience
Extensive software expertise in Microsoft Office programs, with preference for candidates with familiarity of Colleague Student Information System
An in-depth knowledge of, and passion for, the liberal arts
Demonstrates commitment to diversity in the workplace and in the student population
Excellent written and oral communication skills
A collaborative and transparent approach to problem-solving
A desire to join and foster a dynamic, transformative campus culture
Ability to work nights and weekends on an as-needed basis
#J-18808-Ljbffr