A Igreja de Jesus Cristo dos Santos dos Últimos Dias
GSD Part-Time Global Services PEF Specialist, French/English Required
A Igreja de Jesus Cristo dos Santos dos Últimos Dias, Riverton, Utah, United States, 84065
GSD Part-Time Global Services PEF Specialist, French/English Required
Riverton, UT, United States (Híbrido)
Job Description This position engages in the objectives of the Global Services Department (GSD) to help others come unto Christ by providing expert Perpetual Education Fund (PEF) program support for students and leaders in a simple and efficient way. Our support of the PEF program enables Church members from around the world to have access to higher education opportunities, which can change individual and family lives for generations.
This experienced support position exists to review, analyze, and resolve difficult PEF issues while also approving PEF payments and helping participants and leaders resolve issues through chat and email. It is an individual‑contributor, senior para‑professional role.
This is a part‑time position that requires working 20 hours weekly. Under the current Alternative Work Arrangement (AWA), the incumbent may work from home up to 4 days with a minimum of 1 required day in the office each week; therefore, the candidate must live close. The shift may be from 7:00 am to 12:00 pm.
Responsibilities
Reviews and approves PEF disbursements in the Welfare and Self‑Reliance systems as the first or second level approver, examining and verifying the proper forms and information are attached.
Follows specific disbursement review procedures that differ based on area and country, ranging from simple to complex.
Analyzes and resolves difficult PEF questions received from participants and leaders from multiple countries, escalating only the most difficult issues.
Identifies and reports system issues based on user feedback.
Communicates with participants regarding questions and disbursement issues through chat, email, and occasional phone calls.
Identifies and escalates undocumented process variances related to disbursement approvals, chat support, and case work while performing daily tasks.
Works independently from others under limited supervision.
The work will be evaluated based on timeliness, efficiency, and accuracy metrics; delays impact participants’ ability to attend school.
Qualifications
High School diploma.
3 years of related experience in customer service, payment/contract analysis and processing, and/or post‑high‑school education.
Excellent written and verbal communication skills and fluency in reading, writing, and speaking French and English.
Ability to become a PEF subject matter expert.
Demonstrates strong verbal and written communication skills with the ability to handle confidential matters involving participants’ personal finances.
Must possess a high degree of proficiency in computer databases and applications.
Must be able to work at a computer station for extended periods of time.
Physical requirements: sitting for long periods and using computer monitors/equipment.
Preferred
Associate degree.
About Us Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From IT professionals who develop apps that send the gospel message worldwide to facilities managers maintaining our buildings, employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal‑opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
Job Identification: 372331 Job Category: HS – Humanitarian & Social Services Posting Date: 12/16/2025, 11:29 PM Locations: 3740 W Market Center Dr, Riverton, UT, 84065, US (Híbrido) Job Schedule: Part time Regular or Temporary: Regular Worker Type: Employee Number of Openings: 1 Qualificação de dignidade: Must be a member of The Church of Jesus Christ of Latter‑day Saints and currently temple worthy.
Note: This job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.
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Job Description This position engages in the objectives of the Global Services Department (GSD) to help others come unto Christ by providing expert Perpetual Education Fund (PEF) program support for students and leaders in a simple and efficient way. Our support of the PEF program enables Church members from around the world to have access to higher education opportunities, which can change individual and family lives for generations.
This experienced support position exists to review, analyze, and resolve difficult PEF issues while also approving PEF payments and helping participants and leaders resolve issues through chat and email. It is an individual‑contributor, senior para‑professional role.
This is a part‑time position that requires working 20 hours weekly. Under the current Alternative Work Arrangement (AWA), the incumbent may work from home up to 4 days with a minimum of 1 required day in the office each week; therefore, the candidate must live close. The shift may be from 7:00 am to 12:00 pm.
Responsibilities
Reviews and approves PEF disbursements in the Welfare and Self‑Reliance systems as the first or second level approver, examining and verifying the proper forms and information are attached.
Follows specific disbursement review procedures that differ based on area and country, ranging from simple to complex.
Analyzes and resolves difficult PEF questions received from participants and leaders from multiple countries, escalating only the most difficult issues.
Identifies and reports system issues based on user feedback.
Communicates with participants regarding questions and disbursement issues through chat, email, and occasional phone calls.
Identifies and escalates undocumented process variances related to disbursement approvals, chat support, and case work while performing daily tasks.
Works independently from others under limited supervision.
The work will be evaluated based on timeliness, efficiency, and accuracy metrics; delays impact participants’ ability to attend school.
Qualifications
High School diploma.
3 years of related experience in customer service, payment/contract analysis and processing, and/or post‑high‑school education.
Excellent written and verbal communication skills and fluency in reading, writing, and speaking French and English.
Ability to become a PEF subject matter expert.
Demonstrates strong verbal and written communication skills with the ability to handle confidential matters involving participants’ personal finances.
Must possess a high degree of proficiency in computer databases and applications.
Must be able to work at a computer station for extended periods of time.
Physical requirements: sitting for long periods and using computer monitors/equipment.
Preferred
Associate degree.
About Us Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From IT professionals who develop apps that send the gospel message worldwide to facilities managers maintaining our buildings, employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal‑opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
Job Identification: 372331 Job Category: HS – Humanitarian & Social Services Posting Date: 12/16/2025, 11:29 PM Locations: 3740 W Market Center Dr, Riverton, UT, 84065, US (Híbrido) Job Schedule: Part time Regular or Temporary: Regular Worker Type: Employee Number of Openings: 1 Qualificação de dignidade: Must be a member of The Church of Jesus Christ of Latter‑day Saints and currently temple worthy.
Note: This job posting may close at any time without prior notice. Find out more about the many benefits of Church Employment at https://careers.churchofjesuschrist.org.
Similar Jobs:
View More Jobs
#J-18808-Ljbffr