Chief, Community Engagement and Institutional Accountability

LOCATION NCRC is an in-office employer based in Washington, DC with a hybrid work environment (HWE). Our offices are open five days a week, with Tuesday, Wednesday, and Thursday as in-office Community Days for all Washington, DC, area-based employees. Monday and Friday are designated remote work days where employees may choose to work remotely.

With respect to Community Days (Tuesday, Wednesday, and Thursday), all Washington, DC-based employees are required to be in the office Tuesday and Thursday. Employees must be in the office on Wednesday when scheduled in-person meetings or other events occur. Wednesday should not be viewed as an additional remote work day.

This position requires travel nationwide up to 50%.

POSITION SUMMARY Reporting to the President and CEO, and in partnership with the Chief Operating Officer, the Chief of Community Engagement and Institutional Accountability is responsible for all institutional accountability program management and development, oversight of the organizing, membership, national training and health equity departments, and provides strategic leadership to a multi-division team to plan and deliver the annual Just Economy conference and various regional and community events throughout the year. The Chief is responsible for fundraising for all programs under their portfolio. The Chief builds NCRC influence through various means, including organizing, community engagement, and coalition building. The Chief also collaborates with the Chief Officers of Policy and Programs and Strategic Development in advancing NCRC’s leadership in expanding NCRC’s reach and impact, achieving racial economic equity. The Chief is a member of the Senior Executive Team (SET).

ESSENTIAL FUNCTIONS MEMBERSHIP AND ORGANIZING

Supervises Directors of Membership and Events and Organizing;

Oversees strategies, systems, and staffing necessary to achieve aggressive membership expansion goals under the strategic plan;

Develops capacity‑building programs and strategies for the NCRC membership;

Leads strategies to coordinate all NCRC departments to support membership growth efforts;

Develops and implement strategies to expand NCRC’s locally‑based engagement;

Leads and collaborates on executive-level corporate engagement around community benefits agreements and partnerships;

INSTITUTIONAL ACCOUNTABILITY

Supervises Director of Institutional Accountability;

Works with external stakeholders to combat discrimination in lending and housing, including managing relationship with HUD;

Oversees NCRC’s fair lending and fair housing research, analysis and compliance monitoring and testing program;

Collaborates with NCRC internal and external counsel in filing litigation and resolution of cases through mediation, conciliation, or other settlement forms;

Collaborates with other Executives to pursue strategies to confront discrimination in financial services, housing, or other mission-relevant fields.

CONFERENCE AND EVENTS

Supervises Director of Membership and Events, who manages several cross‑departmental conference teams (including staff who do not have a direct reporting relationship.);

Leads development and execution of NCRC's annual conference, in collaboration with other executives;

Provides oversight for other events, including webinars, summits and council meeting logistical support;

Supports and conducts conference fundraising;

NATIONAL TRAINING ACADEMY

Supervises Director of National Training Academy;

Develops a strategic vision for the expansion of the training academy to diversify the curriculum, modernize educational methods and create a revenue‑generating academy with national scope and impact.

OTHER

Represents NCRC publicly;

Other duties as assigned;

REQUIREMENTS

Advanced degree preferred, and 10+ years of relevant work experience;

Committed and pragmatic professional with a successful track record of advancing and operationalizing equity and belonging;

Non‑Profit organization management and commitment to civic engagement;

Demonstrated knowledge of fair housing and fair lending laws;

Demonstrated budgeting and financial management experience;

Demonstrated commitment to advancing the needs of low‑ and moderate-income communities and communities of color.

COMPETENCIES

Highly effective leadership skills;

Good judgment;

Commitment to diversity and inclusion;

Business process understanding and efficiency;

Political astuteness;

Strong written and verbal communication skills;

Strong organizational skills; attention to detail and ability to prioritize and multi‑task.

Team player who works well in small, fast‑paced, highly collaborative environments.

Ability to travel nationwide up to 50%.

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