Acrisure
Senior Employee Relations Specialist – Acrisure
Join to apply for the
Senior Employee Relations Specialist
role at
Acrisure .
About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high‑tech to offer multiple financial products and services to millions of businesses and individuals. We connect clients to solutions that help protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and has grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit: innovation, client‑centricity, and an indomitable will to win.
Responsibilities
Conduct thorough, effective, and impartial investigations in response to complex and sensitive employee‑related issues, complaints, and grievances such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures.
Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
Serve as the primary point of contact for assigned investigations and collaborate with stakeholders—including Legal—throughout the process, communicating regularly about pending investigations.
Utilize effective interviewing and documentation strategies and techniques.
Synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings, detailing the factual outcome of the investigation and making well‑supported recommendations on actions, countermeasures, operational improvements, and risk mitigation.
Advise concerned parties of report findings appropriately, and track completion of agreed‑upon actions through to thorough completion of each case.
Provide guidance and assist with the development and delivery of performance feedback and/or action plans, including corrective/disciplinary documents and actions.
Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR‑related concerns resulting from investigations and provide guidance in addressing employee relations issues, ensuring compliance with company policies and applicable laws and regulations.
Maintain a repository of accurate case‑relevant material in alignment with Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements, using case‑management tools and processes effectively.
Provide guidance and support to HR Business Partners, managers, junior Employee Relations Specialists, and others as needed.
Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employee relations, making recommendations for policy updates or changes as necessary.
Collaborate with cross‑functional teams—including Legal, HR, and other stakeholders—to develop and implement effective employee relations educational material, strategies, policies, and/or procedures.
Provide other policy, compliance, and regulatory functions as assigned.
Requirements
Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.
Experience preparing effective written reports with summaries of findings and appropriate recommendations.
Strong analytical skills with the ability to collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
Exceptional problem‑solving skills with proven interpretive, evaluative, and constructive thinking abilities, along with strong logical and deductive reasoning abilities.
Excellent interpersonal and communication skills (both written and verbal), with the ability to present salient facts, guidance, and recommendations, and communicate effectively at all levels of the company.
Strong time‑management and organizational skills, with the ability to prioritize and manage a high‑volume workload and competing tasks simultaneously.
Experience in developing and/or delivering training material and/or programs related to employee relations and compliance.
Proven ability to think strategically and effectively work across a complex, matrixed organization.
Ability to handle sensitive and confidential information with integrity and maintain strict confidentiality.
Education and Experience
Bachelor’s degree in HR, Business, Management, or equivalent practical experience required; Master’s degree preferred.
PHR or SHRM‑CP or SHRM‑SCP preferred.
Advanced knowledge of labor laws, employment regulations, HR best practices, and their application in an operating environment required.
5–7 years of relevant Employee Relations/Investigations experience gained in an HR Business Partner role, Employee Relations role, applicable HR leadership, or equivalent employment‑law practice.
Multi‑state experience preferred.
Workday experience is a plus.
Strong working knowledge of HRIS systems and proficiency in Microsoft Office Suite.
Candidate Profile Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.
Why Join Us At Acrisure, we’re building more than a business—we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from health and finances to family and future. Acrisure has pledged more than $22 million through partnerships with Corewell Health, Helen DeVos Children’s Hospital, UPMC Children’s Hospital, and Blythedale Children’s Hospital.
Employee Benefits
Physical Wellness: Comprehensive medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program; and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
Benefits are not exhaustive; eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer.
We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
California Residents:
Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud:
Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
#J-18808-Ljbffr
Senior Employee Relations Specialist
role at
Acrisure .
About Acrisure Acrisure is a global Fintech leader that combines the best of humans and high‑tech to offer multiple financial products and services to millions of businesses and individuals. We connect clients to solutions that help protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more. Acrisure employs over 19,000 entrepreneurial colleagues in 22 countries and has grown from $38 million to $4.8 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit: innovation, client‑centricity, and an indomitable will to win.
Responsibilities
Conduct thorough, effective, and impartial investigations in response to complex and sensitive employee‑related issues, complaints, and grievances such as harassment, discrimination, retaliation, hostile work environment, and other violations of rules, regulations, policies, and procedures.
Ensure consistent interpretation and application of Acrisure policies and practices in investigations and related matters.
Serve as the primary point of contact for assigned investigations and collaborate with stakeholders—including Legal—throughout the process, communicating regularly about pending investigations.
Utilize effective interviewing and documentation strategies and techniques.
Synthesize multiple data points, identify patterns, corroborate facts, and prepare concise written reports and summaries of findings, detailing the factual outcome of the investigation and making well‑supported recommendations on actions, countermeasures, operational improvements, and risk mitigation.
Advise concerned parties of report findings appropriately, and track completion of agreed‑upon actions through to thorough completion of each case.
Provide guidance and assist with the development and delivery of performance feedback and/or action plans, including corrective/disciplinary documents and actions.
Liaise with relevant legal, HR, business, and other stakeholders to develop and convey all HR‑related concerns resulting from investigations and provide guidance in addressing employee relations issues, ensuring compliance with company policies and applicable laws and regulations.
Maintain a repository of accurate case‑relevant material in alignment with Acrisure Confidentiality and Data Retention Policies and applicable legislative requirements, using case‑management tools and processes effectively.
Provide guidance and support to HR Business Partners, managers, junior Employee Relations Specialists, and others as needed.
Maintain advanced knowledge of applicable employment laws, regulations, and industry best practices related to employee relations, making recommendations for policy updates or changes as necessary.
Collaborate with cross‑functional teams—including Legal, HR, and other stakeholders—to develop and implement effective employee relations educational material, strategies, policies, and/or procedures.
Provide other policy, compliance, and regulatory functions as assigned.
Requirements
Strong conflict resolution and mediation skills, with the ability to remain impartial and objective.
Experience preparing effective written reports with summaries of findings and appropriate recommendations.
Strong analytical skills with the ability to collect and synthesize data and information from disparate sources to make investigative findings and recommendations for remediation of issues.
Exceptional problem‑solving skills with proven interpretive, evaluative, and constructive thinking abilities, along with strong logical and deductive reasoning abilities.
Excellent interpersonal and communication skills (both written and verbal), with the ability to present salient facts, guidance, and recommendations, and communicate effectively at all levels of the company.
Strong time‑management and organizational skills, with the ability to prioritize and manage a high‑volume workload and competing tasks simultaneously.
Experience in developing and/or delivering training material and/or programs related to employee relations and compliance.
Proven ability to think strategically and effectively work across a complex, matrixed organization.
Ability to handle sensitive and confidential information with integrity and maintain strict confidentiality.
Education and Experience
Bachelor’s degree in HR, Business, Management, or equivalent practical experience required; Master’s degree preferred.
PHR or SHRM‑CP or SHRM‑SCP preferred.
Advanced knowledge of labor laws, employment regulations, HR best practices, and their application in an operating environment required.
5–7 years of relevant Employee Relations/Investigations experience gained in an HR Business Partner role, Employee Relations role, applicable HR leadership, or equivalent employment‑law practice.
Multi‑state experience preferred.
Workday experience is a plus.
Strong working knowledge of HRIS systems and proficiency in Microsoft Office Suite.
Candidate Profile Candidates should be comfortable with an on‑site presence to support collaboration, team leadership, and cross‑functional partnership.
Why Join Us At Acrisure, we’re building more than a business—we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from health and finances to family and future. Acrisure has pledged more than $22 million through partnerships with Corewell Health, Helen DeVos Children’s Hospital, UPMC Children’s Hospital, and Blythedale Children’s Hospital.
Employee Benefits
Physical Wellness: Comprehensive medical, dental, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program; and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
… and so much more!
Benefits are not exhaustive; eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer.
We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting leaves@acrisure.com.
California Residents:
Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud:
Please visit here to learn more about our Recruitment Fraud Notice.
Welcome, your new opportunity awaits you.
#J-18808-Ljbffr