TrustPoint Hospital
Business Office Financial Counselor
Join our team at TrustPoint Hospital as a Financial Counselor! We are seeking passionate professionals dedicated to behavioral health. If you are looking for unparalleled growth opportunities and want to make a meaningful impact in your community, this is the position for you. TrustPoint Hospital is a 217‑bed, state‑of‑the‑art treatment center providing comprehensive medical and psychiatric services on both inpatient and outpatient bases. We deliver exceptional care to patients needing acute physical medicine and rehabilitation, adult, adolescent, geriatric psychiatry, and medical psychiatry.
Benefits
Medical, Dental, and Vision Insurance coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Company‑paid Basic Life & AD&D insurance
Disability benefits
401(k) Retirement Plan with a company match
Employee Assistance Program (EAP) and Employee Discount Program
Paid Holidays for work‑life balance
Paid Time Off (PTO)
Tuition Reimbursement opportunities for career advancement
Purpose Statement Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.
Essential Functions
Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
Complete adjustment forms for any charity or administrative adjustments for approval.
Complete promissory notes for patients that request payment arrangements.
Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
Gather and interpret data from system and understand appropriate course of action to take and initiate time‑sensitive and strategic steps resulting in payment.
Other Functions
Perform other functions and tasks as assigned.
Education/Experience/Skill Requirements
High school diploma or equivalent required.
Three or more years’ experience in related field required.
Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.
Licenses/Designations/Certifications
Not applicable
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Finance and Sales
Industries Mental Health Care
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Benefits
Medical, Dental, and Vision Insurance coverage
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
Company‑paid Basic Life & AD&D insurance
Disability benefits
401(k) Retirement Plan with a company match
Employee Assistance Program (EAP) and Employee Discount Program
Paid Holidays for work‑life balance
Paid Time Off (PTO)
Tuition Reimbursement opportunities for career advancement
Purpose Statement Responsible for accurate, timely and complete documentation regarding insurance verification, billing and collections.
Essential Functions
Responsible for auditing the admission packets and for the verification of benefits along with all patient demographic information in the patient accounting system.
Financial counseling of patients and/or guarantors and collecting any out of pocket (deductibles, copays, exhausted days, etc). Provide information to the patient and/or guarantors regarding their benefits and financial obligations.
Complete financial disclosure paperwork for patients that request assistance including verifying income and expenses.
Complete adjustment forms for any charity or administrative adjustments for approval.
Complete promissory notes for patients that request payment arrangements.
Update daily the upfront collection log, charity log, and admin adjustment log. Review with BOD on a weekly basis.
Gather and interpret data from system and understand appropriate course of action to take and initiate time‑sensitive and strategic steps resulting in payment.
Other Functions
Perform other functions and tasks as assigned.
Education/Experience/Skill Requirements
High school diploma or equivalent required.
Three or more years’ experience in related field required.
Extensive knowledge and understanding of Commercial Insurance and Medicare/Medicaid required.
Licenses/Designations/Certifications
Not applicable
While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties from particular jobs when circumstances (e.g., emergencies, changes in workload, rush jobs or technological developments) dictate.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Finance and Sales
Industries Mental Health Care
#J-18808-Ljbffr