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Metasys Technologies

Mailroom Operations Specialist

Metasys Technologies, Hilton, New York, United States

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Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Mailroom Operations Specialist Parma, OH (Onsite) – 11/17/2025 – 02/20/2026 – Shift: Mon‑Fri 7:30 AM – 4:00 PM EST

Candidate Requirements

Seeking candidates for High end sorting of mail.

Experience with Records management to include printing and insertion.

There is walking, bending and twisting needed and ability to lift 20 pounds.

Must be able to use a computer but skills and programs are taught.

Work in a fast paced environment.

Ability to communicate written, verbally and in writing in English language.

Responsibilities

Perform one or more of the following for high-end equipment (segment 5+):

Press operation

Copier operation

Bindery

Fulfillment

Quality control (QC) and final check

Pickup/delivery

Facility maintenance

Mailroom duties

Follow Client Service Excellence performance requirements

Provide support services including:

Copy and mail center services

Conference room and AV management

Convenience copier fleet management

Ensure customer satisfaction by preparing, inspecting, compiling, and assembling projects accurately and on time

Meet deadlines by working at a quick and steady pace while maintaining error‑free quality

Achieve Time Productive statistics by meeting facility standards

Maintain all required reporting tools

Technical Duties

Calibrate equipment to ensure color and quality match originals

Transfer files electronically from network to color equipment

Produce error‑free work using duplication equipment

Maximize print performance by multitasking on print equipment

Troubleshoot hardware and software issues

Maintain machine performance by:

Clearing jams

Refilling toner

Replacing machine oil

Reporting equipment failures using machine codes

Maintenance & Repair

Perform servicing and repair procedures including diagnostics, installation, removal, and retrofits on complex office products

Demonstrate required digital competencies for assigned products

Troubleshoot and repair or replace equipment components as needed

Complete technical training on new equipment as assigned

Standards & Professionalism

Present a professional appearance (business attire per company standards)

Maintain a clean and organized work area

Order and maintain inventories of equipment parts per company guidelines

Meet attendance standards by being punctual and working scheduled hours/overtime as required

Organize jobs by validating job name/number, reading instructions, and preparing supplies

Perform other duties as assigned

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identify, national origin, veteran or disability status.

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