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eZone Staffing, LLC

Residential QA/QC Manager

eZone Staffing, LLC, Fayetteville, Tennessee, United States, 37334

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Job Title QA/QC Manager

Department Quality Assurance / Quality Control Manager

Reports To Operations Manager

Job Summary Our client is seeking an experienced and detail-oriented QA/QC Manager to lead the quality assurance and quality control functions at our modular home manufacturing facility. The QA/QC Manager will ensure all products meet company standards and industry regulations, overseeing inspections, documentation, process control, and continuous improvement initiatives. This is a key leadership position responsible for developing and enforcing a culture of quality, accountability, and compliance across all departments.

Quality Management & Compliance

Develop, implement, and maintain the factory’s QA/QC processes and procedures to ensure compliance with federal, state, and industry standards (e.g., NTA, IRC/IBC, NFPA, ISO, etc.)

Ensure all homes meet internal specifications and external regulatory and client requirements

Oversee quality inspections throughout the production process—from incoming materials to final assembly and shipping

Collaborate with engineering and production to implement corrective and preventive actions (CAPA)

Supervise, train, and mentor a team of quality control inspectors and technicians

Conduct regular quality audits and report findings to leadership

Serve as the primary contact for all quality-related inquiries, documentation, and investigations

Documentation & Reporting

Maintain accurate QA/QC documentation including inspection reports, non-conformance records, photos, test results, and certifications using digital applications and paper methods

Monitor and report key performance indicators (KPIs) related to product quality, rework, and customer satisfaction

Lead root cause analysis and quality failure investigations

Process Improvement

Work cross-functionally to identify and reduce defects, production errors, and inefficiencies

Champion Lean Manufacturing and continuous improvement initiatives across all areas of the company

Recommend design and process changes based on QA/QC data and customer feedback

Qualifications Required

Bachelor’s degree in Engineering, Quality Management, Industrial Management, or related field (or equivalent work experience)

Minimum 5 years of experience in a QA/QC role, preferably in manufacturing or construction

2+ years in a leadership or managerial role

Knowledge of modular construction codes and regulations preferred

Familiarity with root cause analysis tools (5 Whys, Fishbone), FMEA, and CAPA

Excellent organizational and communication skills

Ability to train and motivate production teams toward a quality-first mindset

Preferred

Certified Quality Auditor, Certified Quality Engineer (ASQ/CQA Certification), Six Sigma Green/Black Belt, or similar certification

Experience with ISO 9001 or similar quality management systems

Bilingual in English and Spanish is a plus, but not required.

Full-time, on-site position (40 hours/week) located at the main manufacturing plant in Fayetteville, TN

Mix of office and factory floor environments

Requires standing and walking in a production environment; occasional lifting up to 25 lbs.

Seniority level Mid-Senior level

Employment type Full-time

Job function Project Management, Quality Assurance, and Manufacturing

Industries Construction and Manufacturing

Base pay range $70,000.00/yr - $100,000.00/yr

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