Logo
ComForCare Home Care (Raleigh, NC)

Customer Service Representative (Opener)

ComForCare Home Care (Raleigh, NC), Minneapolis, Minnesota, United States, 55400

Save Job

Customer Service Representative (Opener)

Join Planet Fitness as a front desk Opener, responsible for providing exceptional customer service, managing front desk activities, and ensuring a smooth start and close to each business day. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities, including answering phones, checking members into the system, new member sign?ups and touring prospective members. Facilitate needed updates to members accounts. Respond to member questions and concerns in a timely and professional manner; elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Open and close each shift, including creating an accurate bank deposit. Ensure the club is clean and orderly throughout the shift.

Qualifications / Requirements

Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude. Punctuality and reliability are a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co?workers, exceeding members expectations. Strong listening ability with the ability to empathize and problem?solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. Must be 18 years of age or older.

Physical Demands

Continual standing and walking during shift. Continual talking in person or on the phone during shift. Ability to work first shift (openings). Must be able to occasionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift.

Other

Employee Recognition Program Advancement Opportunities

Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law. Seniority level: Entry level Employment type: Part?time Job function: Other Industries: Hospitals and Health Care #J-18808-Ljbffr