Nathan & Nathan, P.C.
Consumer Relations Specialist - Bilingual
Nathan & Nathan, P.C., Birmingham, Alabama, United States, 35275
Consumer Relations Specialist - Bilingual
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Consumer Relations Specialist - Bilingual
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Nathan & Nathan, P.C.
Position Overview
Nathan & Nathan PC is growing! We are a family‑owned creditors rights law firm in search of full‑time Consumer Relations Specialists - Bilingual to join our team in our Birmingham, AL, office. We are looking for enthusiastic people with outstanding communications skills to work in a fun and fast‑paced call‑center environment.
What You Will Do
Resolve calls and negotiate best solutions for consumers and clients in a challenging environment.
Able to follow instructions and make educated decisions based on training and position knowledge.
Must follow and fully comply with all Federal, State and Local collection laws and practices.
Meet and exceed all production goals.
Must pass continuing education/training evaluations.
Perform other duties as assigned.
Who You Are
You have outstanding communications skills and are a great listener.
You have empathy for others.
You are a problem solver.
You are super organized.
Compensation And Benefits
Hourly rate of pay based upon experience + monthly bonus potential (after completion of training period).
Paid Time Off (PTO): 10 days + Holidays.
Competitive benefits package, including medical, dental, and 401k match.
Promotional opportunities within the firm.
Job Type: Full‑time Pay: From $18.00 per hour Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule
8 hour shift
Monday to Friday
Education
High school or equivalent (Preferred)
Experience
Customer service: 1 year (Preferred)
Work Location: In person
#J-18808-Ljbffr
Consumer Relations Specialist - Bilingual
role at
Nathan & Nathan, P.C.
Position Overview
Nathan & Nathan PC is growing! We are a family‑owned creditors rights law firm in search of full‑time Consumer Relations Specialists - Bilingual to join our team in our Birmingham, AL, office. We are looking for enthusiastic people with outstanding communications skills to work in a fun and fast‑paced call‑center environment.
What You Will Do
Resolve calls and negotiate best solutions for consumers and clients in a challenging environment.
Able to follow instructions and make educated decisions based on training and position knowledge.
Must follow and fully comply with all Federal, State and Local collection laws and practices.
Meet and exceed all production goals.
Must pass continuing education/training evaluations.
Perform other duties as assigned.
Who You Are
You have outstanding communications skills and are a great listener.
You have empathy for others.
You are a problem solver.
You are super organized.
Compensation And Benefits
Hourly rate of pay based upon experience + monthly bonus potential (after completion of training period).
Paid Time Off (PTO): 10 days + Holidays.
Competitive benefits package, including medical, dental, and 401k match.
Promotional opportunities within the firm.
Job Type: Full‑time Pay: From $18.00 per hour Benefits
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule
8 hour shift
Monday to Friday
Education
High school or equivalent (Preferred)
Experience
Customer service: 1 year (Preferred)
Work Location: In person
#J-18808-Ljbffr