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Odyssey House Louisiana

Case Manager (Hepatitis C Initiative)-Prevention Program

Odyssey House Louisiana, New Orleans, Louisiana, United States, 70123

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Case Manager (Hepatitis C Initiative)-Prevention Program Case Manager-Prevention Program

Join our mission to provide a comprehensive continuum of care for people in Louisiana, encompassing primary care, behavioral health, and substance use disorder treatment. Help save lives at OHL!

Compensation: $22.54

Job Summary

Odyssey House Louisiana, Inc. is seeking a full‑time Case Manager for the Prevention Program. The schedule is Monday‑Friday 8am‑5pm. This role is a full‑time grant funded position by the Hepatitis C Elimination Initiative Pilot. The Case Manager/Peer Support plays a vital role in the Hep C Free grant by helping participants navigate medical, behavioral health, and social service systems while providing peer‑based support, advocacy, and individualized care coordination. This position assists clients with HCV‑related care, addresses interconnected needs, and helps remove barriers such as lack of identification, stigma, and transportation. Case Managers connect participants to treatment, housing, benefits (including Medicaid), and other essential services, while providing ongoing follow‑up, goal setting, crisis support, and documentation. Individuals with lived experience in substance use disorder, serious mental illness, HCV/HIV, or homelessness bring cultural alignment and mutual understanding to empower participants and support long‑term health and stability.

Duties & Responsibilities

Assess client needs, connect them to services, support Medicaid enrollment, coordinate care, document progress, and build relationships.

Assess guest(s) Medicaid status and follow agency policy and procedures to obtain and maintain Medicaid status.

Make necessary referrals to fill potential gaps in assistance.

Screen, intake, assessment, individualized housing plan development, monitoring, linkage to community resources, follow‑up, and appropriate transition to housing.

Ensure guests are referred to or aware of available vocational, educational, housing, and social services.

Deliver health education programs and community outreach through grant‑funded initiatives.

Provide specialty support, psychoeducational services, and prevention and harm reduction services.

Ensure 100% of enrolled participants have an individualized care plan, maximize units of services, and maintain contract units by keeping clients engaged in treatment.

Utilize Motivational Interviewing (MI) to guide participants to explore and resolve ambivalence.

Demonstrate working understanding of programs and services available, including community resources.

Complete incident reports before the end of the scheduled shift as required.

Ensure compliance with HIPAA Privacy Rules.

Adhere to SAMHSA and other contract requirements.

Work effectively with other departments.

Perform other duties as assigned.

Minimum Qualifications

Understanding of at‑risk communities.

Excellent interpersonal and communication skills.

Experience in care coordination and federal/state benefit enrollment and connection.

Excellent communication and organizational skills.

Ability to be creative and flexible within the parameters of treatment programs and modalities.

Preferred Qualifications

Bachelor’s Degree in a related field.

Peer Support certification.

Lived experience in SUD, SMI, Homelessness, or HCV/HIV.

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