Burke Williams, Inc.
Front Desk / Spa Concierge
Orange - Burke Williams Spa Part Time / Full Time Overview
Burke Williams is a family-owned business committed to taking care of you while you take care of our guests, providing them with the highest level of customer service. Join Our Team as a Front Desk Agent / Spa Concierge. As the first and last point of contact, you set the tone for each guest's journey, ensuring they feel valued, heard, and cared for from the moment they arrive. We are looking for warm, personable and service-driven individuals who thrive in a luxury wellness environment designed for all who need rest. If you have a passion for people, a talent for sales, and a desire to truly make a difference, we invite you to become a part of something meaningful. Responsibilities
Create Meaningful Experiences - Anticipate guests\' needs and ensure every interaction is warm and welcoming. Engage & Serve - Build genuine connections, earning trust while guiding guests through membership programs, gift cards, spa services, and retail offerings to enhance their self-care journey. Lead with Expertise - Confidently recommend services and products that align with guests\' needs, turning moments into meaningful sales. Ensure Smooth Operations - Oversee check-ins, transactions and scheduling while maintaining a seamless, organized and inviting spa environment. Collaborate & Communicate - Serve as a key connection between guests, team members and leadership to support efficiency and excellence. Give Back & Inspire - Support community outreach through the Blue Heart Warrior and Hands for Hope Foundation initiatives, bringing wellness and healing to those in need. Qualifications
People-Centered & Passionate - You find joy in connecting with others, understanding their needs, and making a meaningful impact on their wellness journey. Detail-Oriented & Intuitive - You notice the small things that make a big difference and go the extra mile without being asked. Sales-Savvy & Solution-Driven - You guide guests toward the right services and products while meeting sales goals with integrity. Committed to Excellence - You hold yourself to a high standard, thrive in a team-oriented, professional environment. Open-Minded & Inclusive - You serve all individuals with kindness, warmth and without judgment. Flexible & Dependable - You are available to work evenings, weekends, and holidays as needed to ensure guests receive the best experience possible. Position requires completing Front Desk Training at Burke Williams Training Facility and ability to work in multiple departments (Concierge, Front Desk, Spa Attendant). Ability to stand and walk for 95% of the shift and lift items for organizing and cleaning the spa and retail areas. Pay & Benefits
Starting at $19/HR Complimentary spa services, chiropractic care, and wellness benefits Generous product and retail discounts, including the H2V gratis program Handcrafted paid training program to set you up for success Medical, Dental and Vision Benefits for full-time employees 401K Retirement Savings Plan to invest in your future Opportunities for growth, regular reviews and performance-based raises Ready to Elevate the Guest Experience? If you are driven by service, connection and creating memorable moments, we'd love to meet you. Apply today and take the first step toward a career where your passion meets purpose. Equality statement: Burke Williams is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, national or ethnic origin, ancestry, religion, sex, sexual orientation, age, gender identity and/or gender expression, citizenship, pregnancy, medical condition, marital status, physical and mental disability, military and Veteran status, and any other characteristic protected by law. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable local laws. If you require accommodation, please call us or send an email at accessibility@burkewilliams.com. We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including relevant fair chance ordinances. Keywords: Front Desk | Guest Experience | Customer Service | Hospitality | Spa Concierge | Luxury
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Orange - Burke Williams Spa Part Time / Full Time Overview
Burke Williams is a family-owned business committed to taking care of you while you take care of our guests, providing them with the highest level of customer service. Join Our Team as a Front Desk Agent / Spa Concierge. As the first and last point of contact, you set the tone for each guest's journey, ensuring they feel valued, heard, and cared for from the moment they arrive. We are looking for warm, personable and service-driven individuals who thrive in a luxury wellness environment designed for all who need rest. If you have a passion for people, a talent for sales, and a desire to truly make a difference, we invite you to become a part of something meaningful. Responsibilities
Create Meaningful Experiences - Anticipate guests\' needs and ensure every interaction is warm and welcoming. Engage & Serve - Build genuine connections, earning trust while guiding guests through membership programs, gift cards, spa services, and retail offerings to enhance their self-care journey. Lead with Expertise - Confidently recommend services and products that align with guests\' needs, turning moments into meaningful sales. Ensure Smooth Operations - Oversee check-ins, transactions and scheduling while maintaining a seamless, organized and inviting spa environment. Collaborate & Communicate - Serve as a key connection between guests, team members and leadership to support efficiency and excellence. Give Back & Inspire - Support community outreach through the Blue Heart Warrior and Hands for Hope Foundation initiatives, bringing wellness and healing to those in need. Qualifications
People-Centered & Passionate - You find joy in connecting with others, understanding their needs, and making a meaningful impact on their wellness journey. Detail-Oriented & Intuitive - You notice the small things that make a big difference and go the extra mile without being asked. Sales-Savvy & Solution-Driven - You guide guests toward the right services and products while meeting sales goals with integrity. Committed to Excellence - You hold yourself to a high standard, thrive in a team-oriented, professional environment. Open-Minded & Inclusive - You serve all individuals with kindness, warmth and without judgment. Flexible & Dependable - You are available to work evenings, weekends, and holidays as needed to ensure guests receive the best experience possible. Position requires completing Front Desk Training at Burke Williams Training Facility and ability to work in multiple departments (Concierge, Front Desk, Spa Attendant). Ability to stand and walk for 95% of the shift and lift items for organizing and cleaning the spa and retail areas. Pay & Benefits
Starting at $19/HR Complimentary spa services, chiropractic care, and wellness benefits Generous product and retail discounts, including the H2V gratis program Handcrafted paid training program to set you up for success Medical, Dental and Vision Benefits for full-time employees 401K Retirement Savings Plan to invest in your future Opportunities for growth, regular reviews and performance-based raises Ready to Elevate the Guest Experience? If you are driven by service, connection and creating memorable moments, we'd love to meet you. Apply today and take the first step toward a career where your passion meets purpose. Equality statement: Burke Williams is an equal opportunity workplace. We are committed to equal employment opportunities regardless of race, color, national or ethnic origin, ancestry, religion, sex, sexual orientation, age, gender identity and/or gender expression, citizenship, pregnancy, medical condition, marital status, physical and mental disability, military and Veteran status, and any other characteristic protected by law. We provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable local laws. If you require accommodation, please call us or send an email at accessibility@burkewilliams.com. We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including relevant fair chance ordinances. Keywords: Front Desk | Guest Experience | Customer Service | Hospitality | Spa Concierge | Luxury
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