Catholic Charities of Broome County
Supervisor Level 2 - Residential Services
Catholic Charities of Broome County, Binghamton, New York, United States
CATHOLIC CHARITIES OF BROOME COUNTY
Residential Services
Supervisor – Level 2
GRADE 9+ $22.00-$23.81/hr. FLSA (Non-Exempt) I. QUALIFICATIONS: Education/Experience
Bachelor’s degree in Human Services field preferred
Associates degree in Human Services field required
Two years’ experience working in human service field
Some supervisory experience required
Skills
Good problem‑solving skills
Ability to communicate effectively
Good leadership and team‑building skills
Ability to assign and delegate tasks
Familiar with computer programs (e.g., Word, Excel)
Ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs.
Ability to legally operate a vehicle in NY State
II. RESPONSIBLE TO: Manager
III. MAJOR FUNCTIONS:
Understand and implement all agency and program policies and procedures
Maintain compliance with program quality improvement plan
Submit required reports and statistical information in a thorough and timely manner
Monitor, evaluate and provide direction to staff
Ensure that all staff training requirements are met
Assign staff and maintain adequate staff coverage to meet client/program needs
Convene periodic staff meetings and submit minutes to Manager
Keep Program Manager informed of all pertinent program information
Assure plans are written and implemented according to program procedure and incorporates person‑centered elements
Monitor that incidents are properly reported and documented per regulation
Understand and monitor client eligibility for benefits and entitlements
Assure that staff appropriately record all individual contacts and interventions according to program standards.
Assure that all individuals receiving services are provided instruction, assistance, interventions, supervision and supports necessary to maintain competence in basic skills and behavior
Assure referrals are processed in a timely manner
Coordinate and document admission and discharges
Monitor expenditures and program accounts
Maintain inventory of furnishings and program supplies
Represent agency and program in the community and with other service providers
Establish and maintain relationships with individuals receiving services
Monitor and advocate for individual rights as needed
Regular and substantial contact with individuals receiving services
Participate in and successfully complete all required staff training and development activities
Maintain regular and substantial contact with individuals receiving services
Perform other job‑related activities as directed by Manager
In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures, the duties and responsibilities of this position include but are not limited to the above.
Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Residential Services
Supervisor – Level 2
GRADE 9+ $22.00-$23.81/hr. FLSA (Non-Exempt) I. QUALIFICATIONS: Education/Experience
Bachelor’s degree in Human Services field preferred
Associates degree in Human Services field required
Two years’ experience working in human service field
Some supervisory experience required
Skills
Good problem‑solving skills
Ability to communicate effectively
Good leadership and team‑building skills
Ability to assign and delegate tasks
Familiar with computer programs (e.g., Word, Excel)
Ability to climb stairs, bend, stoop, sit, stand, reach and lift items weighing 40 lbs.
Ability to legally operate a vehicle in NY State
II. RESPONSIBLE TO: Manager
III. MAJOR FUNCTIONS:
Understand and implement all agency and program policies and procedures
Maintain compliance with program quality improvement plan
Submit required reports and statistical information in a thorough and timely manner
Monitor, evaluate and provide direction to staff
Ensure that all staff training requirements are met
Assign staff and maintain adequate staff coverage to meet client/program needs
Convene periodic staff meetings and submit minutes to Manager
Keep Program Manager informed of all pertinent program information
Assure plans are written and implemented according to program procedure and incorporates person‑centered elements
Monitor that incidents are properly reported and documented per regulation
Understand and monitor client eligibility for benefits and entitlements
Assure that staff appropriately record all individual contacts and interventions according to program standards.
Assure that all individuals receiving services are provided instruction, assistance, interventions, supervision and supports necessary to maintain competence in basic skills and behavior
Assure referrals are processed in a timely manner
Coordinate and document admission and discharges
Monitor expenditures and program accounts
Maintain inventory of furnishings and program supplies
Represent agency and program in the community and with other service providers
Establish and maintain relationships with individuals receiving services
Monitor and advocate for individual rights as needed
Regular and substantial contact with individuals receiving services
Participate in and successfully complete all required staff training and development activities
Maintain regular and substantial contact with individuals receiving services
Perform other job‑related activities as directed by Manager
In compliance with all applicable government laws, rules, regulations and standards and all Catholic Charities Policies and Procedures, the duties and responsibilities of this position include but are not limited to the above.
Catholic Charities of Broome County is an equal opportunity employer. We encourage diversity in the workplace and respect the dignity of each individual. We prohibit discrimination and harassment against applicants and employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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