Signode Industrial Group
Sr. Field Service Technician - Orlando, FL
Signode Industrial Group, Roselle, Illinois, United States, 60172
Company Description
This is a fully remote position. Candidate must be based in the Orlando, FL area.
With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end‑of‑line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.
We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer‑focused innovations in materials, processes and automation technology that have revolutionized the sector.
Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end‑of‑line packaging company.
Job Description Benefits Signode offers a comprehensive benefits package to full‑time employees, which includes health, dental, vision, 401(k), paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.
Salary The hourly wage for this position ranges from $35.50 to $42.75 and varies based on specific responsibilities and geographic location. The starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset.
Summary Perform duties to install and provide on‑demand/scheduled service and training for all general‑purpose equipment with a wide variety of industrial and customer‑specific application machines. This position requires daily travel by auto with frequent overnight stays. Daily drive time is usually from 1 to 6 hours on a given day.
Essential Functions
Perform daily tasks in accordance with all safety regulations and protocols. Completes all safety‑related training on time and to expectation.
Document daily service activities and expenses accurately, timely, and effectively in the appropriate recording system.
Identify complex problems relating to customers and/or machines, review related information to develop and evaluate options, and implement effective and strategic solutions.
Read and interpret complex blueprints, wiring diagrams, and schematics as required for installation, repair, special upgrades, and retrofits of customer equipment.
Provide technical support and training to Signode technicians.
Monitor and manage service‑call schedules for accuracy and completion.
Diagnose and troubleshoot equipment breakdowns involving mechanical, hydraulic, pneumatic, electrical, and electronic functions; conduct preventative maintenance calls, disassemble units, and replace defective parts.
Make adjustments and test for proper operation on designated equipment.
Under supervision, coordinate proactive pre‑installation meetings with customers to review procedures, inspect sites for product compatibility, and install, adjust, and test equipment.
Proactively report and follow up on potential unsafe conditions and suggest effective solutions.
Maintain effective customer relationships via professional explanations of product failures, nature of the problem, and recommended corrective actions.
Communicate essential information to key stakeholders such as customers, management, and engineering.
Apply intermediate PLC knowledge to troubleshoot and repair equipment programmable logic controllers.
Identify upgrade and retrofit opportunities and notify appropriate parties to assist in quotation proposals.
Design and conduct training programs for repair and/or preventative maintenance for customer and company service representatives.
Prepare comprehensive, non‑conformance reports and service bulletins.
Co‑operate with the Regional Service Manager to assist on appropriate inventory sourcing levels and specific parts as it pertains to assigned equipment.
Qualifications Education High School Degree, Technical or similar College Degree.
Experience
4–5 years of transferable experience.
Electrical, mechanical, blueprints, schematics, and PLC background.
Microsoft Office skills (Word, Excel, Outlook, etc.).
Desirable: Professional course in electrical, mechanical, or automation.
Functional Success Drivers
Safety and security
Team player
Customer focus
Decision making/judgment
Independence
Results‑oriented
Process management
Resourcefulness
Listening
Additional Information Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities.
Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at
HRRecruiting@Signode.com .
Signode participates in E‑Verify and will provide the Department of Homeland Security your Form I‑9 information to confirm your authorization to work in the United States.
Signode Industrial Group, LLC is an Equal Opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
#J-18808-Ljbffr
With over $2B in revenue, 80+ manufacturing facilities across 6 continents and over 9,000 employees worldwide, Signode is a leading manufacturer of a broad spectrum of transit packaging consumables, tools, software, and equipment that optimize end‑of‑line packaging operations and protect products in transit. Signode brings this extensive product portfolio together under hundreds of trusted brands to offer complete transit packaging solutions to its customers.
We produce strap, stretch and protective packaging. We also manufacture packaging tools and equipment used to apply the bulk packaging materials. These commercial packaging products are used to pack, bundle, unitize, protect, and secure goods during warehousing and transit. Our company is a pioneer in the industrial packaging sector with a long history of customer‑focused innovations in materials, processes and automation technology that have revolutionized the sector.
Headquartered in Tampa, Florida, we are proud to be the Transit Packaging Division of Crown Holdings, Inc. We are excited to go to market as Signode and to share the portfolio of products, services and capabilities that make us the world's premier end‑of‑line packaging company.
Job Description Benefits Signode offers a comprehensive benefits package to full‑time employees, which includes health, dental, vision, 401(k), paid time off, life insurance, wellness perks, and more. Benefits begin the month following the hire date.
Salary The hourly wage for this position ranges from $35.50 to $42.75 and varies based on specific responsibilities and geographic location. The starting hourly rate within this range will be determined based on the candidate's experience, qualifications, and/or skillset.
Summary Perform duties to install and provide on‑demand/scheduled service and training for all general‑purpose equipment with a wide variety of industrial and customer‑specific application machines. This position requires daily travel by auto with frequent overnight stays. Daily drive time is usually from 1 to 6 hours on a given day.
Essential Functions
Perform daily tasks in accordance with all safety regulations and protocols. Completes all safety‑related training on time and to expectation.
Document daily service activities and expenses accurately, timely, and effectively in the appropriate recording system.
Identify complex problems relating to customers and/or machines, review related information to develop and evaluate options, and implement effective and strategic solutions.
Read and interpret complex blueprints, wiring diagrams, and schematics as required for installation, repair, special upgrades, and retrofits of customer equipment.
Provide technical support and training to Signode technicians.
Monitor and manage service‑call schedules for accuracy and completion.
Diagnose and troubleshoot equipment breakdowns involving mechanical, hydraulic, pneumatic, electrical, and electronic functions; conduct preventative maintenance calls, disassemble units, and replace defective parts.
Make adjustments and test for proper operation on designated equipment.
Under supervision, coordinate proactive pre‑installation meetings with customers to review procedures, inspect sites for product compatibility, and install, adjust, and test equipment.
Proactively report and follow up on potential unsafe conditions and suggest effective solutions.
Maintain effective customer relationships via professional explanations of product failures, nature of the problem, and recommended corrective actions.
Communicate essential information to key stakeholders such as customers, management, and engineering.
Apply intermediate PLC knowledge to troubleshoot and repair equipment programmable logic controllers.
Identify upgrade and retrofit opportunities and notify appropriate parties to assist in quotation proposals.
Design and conduct training programs for repair and/or preventative maintenance for customer and company service representatives.
Prepare comprehensive, non‑conformance reports and service bulletins.
Co‑operate with the Regional Service Manager to assist on appropriate inventory sourcing levels and specific parts as it pertains to assigned equipment.
Qualifications Education High School Degree, Technical or similar College Degree.
Experience
4–5 years of transferable experience.
Electrical, mechanical, blueprints, schematics, and PLC background.
Microsoft Office skills (Word, Excel, Outlook, etc.).
Desirable: Professional course in electrical, mechanical, or automation.
Functional Success Drivers
Safety and security
Team player
Customer focus
Decision making/judgment
Independence
Results‑oriented
Process management
Resourcefulness
Listening
Additional Information Reasonable Accommodation Statement To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities.
Signode is committed to providing equal opportunities to all qualified applicants, including providing reasonable accommodations during our recruiting process. If you need any assistance or accommodation in applying for this position, please contact us at
HRRecruiting@Signode.com .
Signode participates in E‑Verify and will provide the Department of Homeland Security your Form I‑9 information to confirm your authorization to work in the United States.
Signode Industrial Group, LLC is an Equal Opportunity / affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.
#J-18808-Ljbffr