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AGS LLC

Field Service Technician- AZ

AGS LLC, Tucson, Arizona, United States, 85718

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Position Title:

Field Service Technician – AZ

Overview

Join the Game: Become a Field Service Technician at AGS! Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you!

Responsibilities Tech-Savvy Tasks:

Dive into the technical side installing, upgrading, and performing procedures on gaming equipment.

Maintenance Master:

Perform preventative and general maintenance on AGS casino products.

Report Wizard:

Complete paperwork and reports like a protimely, detailed, and accurate.

Customer Service Champion:

Provide best-in-the-business service to our customers internal and external.

Troubleshooting Superstar:

Fix service incidents quickly and efficiently and elevate issues when needed.

Inventory Hero:

Keep track of the necessary parts and inventory to stay on top of your game.

On-Call Rotation:

Be part of a weekly on-call rotation with your fellow technicians because sometimes, the game needs you 24/7.

Safety First:

Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments.

Qualifications Education:

High School diploma or GED

License to Drive:

A valid drivers license, vehicle insurance

Tech Skills:

You’re a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, well help you level up!).

Experience:

Knowledge in electronics/computer networking (gaming experience? Bonus points!).

Tools of the Trade:

Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook).

Flexibility:

A sometimes-changing schedule and the ability to work mornings, nights, weekends, and holidays as needed (because gaming never sleeps).

Compliance:

Ability to get licensed through Nevada Gaming Control Board (Ngcb) and/or other gaming jurisdictions in which we operate.

Benefits Adventure Awaits:

Traveling to the different casinos and customers in your territory

Growth Potential:

You may start off as a tech newbie, but with training, mentorship, and a drive for success, you'll level up in no time.

Techs Unite:

Work with the latest and greatest casino gaming equipment if you’re into gaming, you’ll love this!

Hands-On Work:

It’s a job where you’ll roll up your sleeves, use your hands, and get to solve real-time challenges. No desk job here!

Note: All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE).

Physical & Work Environment

You’ll be on your feet, walking, standing, and sometimes bending and squatting for long stretches. Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds (Teamwork makes the dream work here!). Work environments may vary, so get ready for the adventure of working in different settings (sometimes non-climate-controlled).

Compensation

The projected starting salary range is $21- $25 per hour, though the final offer may be outside of this range. We adhere to all local pay regulations and requirements.

As a valued employee, you will be eligible for company sponsored benefits that include healthcare, dental, vision, paid time off, a generous 401(k) plan, tuition assistance, and much more.

AGS is an equal opportunity employer. AGS is an equal opportunity employer. Equal Opportunity Employer, including disability/protected veterans

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