Direct ChassisLink Inc. (DCLI)
Maintenance and Repair Project Coordinator
Direct ChassisLink Inc. (DCLI), Charlotte, North Carolina, United States, 28245
Maintenance and Repair Project Coordinator
Join to apply for the
Maintenance and Repair Project Coordinator
role at
Direct ChassisLink Inc. (DCLI)
Supports Manager and Sr Manager with all aspects of M&R projects and initiatives, including potential acquisitions. Provide day-to-day support of administrative and operational functions to achieve project success in accordance with defined M&R strategies and goals. Spearhead M&R system training program internally and externally.
Duties and Responsibilities
Define and analyze requirements, scope and objectives for software development enhancements
Organize, attend and participate in stakeholder meetings
Maintain project documentation and follow up on important actions and timelines
Assess project risks and provide solutions where applicable
Perform and facilitate user acceptance testing (UAT) to ensure solutions align with business needs
Prepare and send communications internally and externally
Assist with onboarding new manual and EDI vendors
Prepare software training documentation, recorded training videos, and perform live training both internally and externally
Assist with supporting all M&R systems. Research escalated user issues or enhancement requests and open tickets with appropriate support channels, following through until resolution.
Be the point-of-contact for all user issues and enhancement requests
Assist with managing enhancement and defect lists for all M&R systems (internal and 3rd party), driving items to completion. Hold periodic check-in meetings.
Act as liaison between corporate teams, field, IT, 3rd party vendors and stakeholders
Qualifications
College degree preferred but not required; comparable work/military experience also acceptable
Strong analytical and problem-solving skills
Strong organizational skills and excellent attention to detail
Ability to track project deliverables and milestones
Excellent computer skills (MS Word, Power Point, Asana)
Intermediate Microsoft Excel abilities required
Team player with excellent verbal and written communication skills
Prior work in either IT, projects or as a Business Analyst preferred
Salesforce experience is preferred
Basic SQL knowledge is preferred
Residing in the Charlotte, NC area
Must be able to pass a pre-employment drug screening
Benefits
Excellent health, dental, and vision insurance options for you and your family
Ample PTO and paid holidays
401k with company match
Flexibility to support a healthy work-life balance
Wellness resources
Company-sponsored parties, outings, and other perks
Development Opportunities
Tuition reimbursement
Internal training and educational resources
Quarterly and annual awards for outstanding performance
Pathways to promotions and access to advice, feedback, and mentorship
Participation in professional organizations
Internships
Location and Salary Charlotte, NC | $91,000.00 - $102,000.00
#J-18808-Ljbffr
Maintenance and Repair Project Coordinator
role at
Direct ChassisLink Inc. (DCLI)
Supports Manager and Sr Manager with all aspects of M&R projects and initiatives, including potential acquisitions. Provide day-to-day support of administrative and operational functions to achieve project success in accordance with defined M&R strategies and goals. Spearhead M&R system training program internally and externally.
Duties and Responsibilities
Define and analyze requirements, scope and objectives for software development enhancements
Organize, attend and participate in stakeholder meetings
Maintain project documentation and follow up on important actions and timelines
Assess project risks and provide solutions where applicable
Perform and facilitate user acceptance testing (UAT) to ensure solutions align with business needs
Prepare and send communications internally and externally
Assist with onboarding new manual and EDI vendors
Prepare software training documentation, recorded training videos, and perform live training both internally and externally
Assist with supporting all M&R systems. Research escalated user issues or enhancement requests and open tickets with appropriate support channels, following through until resolution.
Be the point-of-contact for all user issues and enhancement requests
Assist with managing enhancement and defect lists for all M&R systems (internal and 3rd party), driving items to completion. Hold periodic check-in meetings.
Act as liaison between corporate teams, field, IT, 3rd party vendors and stakeholders
Qualifications
College degree preferred but not required; comparable work/military experience also acceptable
Strong analytical and problem-solving skills
Strong organizational skills and excellent attention to detail
Ability to track project deliverables and milestones
Excellent computer skills (MS Word, Power Point, Asana)
Intermediate Microsoft Excel abilities required
Team player with excellent verbal and written communication skills
Prior work in either IT, projects or as a Business Analyst preferred
Salesforce experience is preferred
Basic SQL knowledge is preferred
Residing in the Charlotte, NC area
Must be able to pass a pre-employment drug screening
Benefits
Excellent health, dental, and vision insurance options for you and your family
Ample PTO and paid holidays
401k with company match
Flexibility to support a healthy work-life balance
Wellness resources
Company-sponsored parties, outings, and other perks
Development Opportunities
Tuition reimbursement
Internal training and educational resources
Quarterly and annual awards for outstanding performance
Pathways to promotions and access to advice, feedback, and mentorship
Participation in professional organizations
Internships
Location and Salary Charlotte, NC | $91,000.00 - $102,000.00
#J-18808-Ljbffr